We have got a profile picture issue of the user login from facebook. It doesn't download the user profile picture from facebook. It just use the link to connect with it. If the user delete those picture from facebook then we are unable to locate those picture and we do have the error on our website. It makes our website looks so bad. How can we fix it issue? https://i.imgur.com/4pjwKuA.png
Is Give Add-On is the only option to connect any other payment gateway? Possible to not to use Give add-on (which is a paid tool) and connect own Paypal/ Stirp/ any other Payment gateway? If so, what are payment Gateways I can connect directly? Thanks.
Thank you for your work, for my part the most important is that the first name, last name, email and country is mandatory because here in France we must provide this information so that the petition is taken into account and unfortunately currently I have a lot of signatory who completes their "First name" but does not complete the "Last name" box
Thank you, I hope that the problem will be resolved soon because suddenly I can not send mail to the signers because here in Europe with the GDPR it is absolutely essential that the double opt-in be "Yes"
I take this opportunity at the same time to point out another small bug on the dashboard of a petition, it gives the signing stats on D + 1 as you can see on the screenshot we are the 2 and it gives the results for the 3: https://zupimages.net/viewer.php?id=20/27/q7ww.png
Is there any way to download a CSV file with all the petition supporters details included directly from the WordPress backend (First Name, Last Name, Email, Phone Number, Address/Country)? We could only see the name and email address with SendIn Blue, and would rather download the CSV file directly from WordPress
Thanks for your help. The Google place autocomplete appears to be quite unreliable. When I type a country name (eg. Australia) and hit sign petition, it does not show up with the Country name. Is there a way of making autocomplete compulsory instead of optional?
Hello. We are now having an issue with the "Contribute to this campaign" feature on the Sign Successfully page. The Contribute is set up properly with Paypal and works on our main homepage. But doesn't work on the Sign Successfully page - it links us to a "404 Not Found error" page - https://actnowcites.com/sign-successfully/?payment-mode=paypal
Petition website - https://actnowcites.com
Please let me know how to fix this issue.
I have a couple of things that I need help with. Thank you for taking the time to help me on this. My domain is thepetitioner.org
1. How do I remove the about section on the footer?
2. How do I remove the tags to follow on the homepage right sidebar?
3. How do I remove the tags on the homepage below the 'The Petitioner is here to help.' text?
Thank you, yes I just installed the google API and it works but now it pays beyond 200 dollars of use of the free monthly credit, it would be cool to be able to deactivate it without having to be dependent on google so that the signatories can display their country and which in addition Google will lead us to have to pay if we come to have thousands of signatories on a petition
For the GEOIP plugin how did you configure it because I just install myself but I made no changes in it?
I uninstall Campoal Tapo and Théo Campoal completely then install again then I install VPN tunnel bear and locate myself in Canada, I sign the petition but it does not work GEOIP does not automatically detect my country: https://zupimages.net/up/20/19/s8zi.png
It's weird ... but I don't know why it doesn't show it on the signatures page you could try to sign the petition and tell me when it's done and I'll join the screenshot to show you that the country does not appear on the signatures page
Why not just put the country box simply without having to go through Google and Geoip so that the country is taken into account in the profile and on the signature export file, it would be great to have that in your next update ?
But the error also appears on the home page and it disappears when we deactivate the campoal-tapo plugin, could you tell me exactly what I should do please because I don't really see what to do on the LiteSpeed Cache plugin?
Sorry I think I misspoke, but the error has nothing to do with the LiteSpeed Cache plugin it comes from your "Campoal-tapo" plugin which also shows the error on your demo theme, if you deactivate the plugin "Campoal-tapo" you will see that the admin-ajax.php error disappears
It's still me ... I have a problem with Sendinblue I have filled in the information requested on Campoal tapo, I also have the Sendinblue plugin to install but no list is created automatically and when I publish a update no campaign is created! Is there a problem with your rating?
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