11 Support questions or comments

• 
  1 day ago
  gmel321 Purchased

  what is the right email to get support and how often do you upgrade the script?
• 
  1 day ago
  carcani Author

  Hi Gershon, thank you for your purchase. If you have any inquiries or issues, please reach out to us at our helpdesk help.carcani.com by submitting a ticket and we will respond as quickly as possible. The frequency of script updates may differ due to factors like vendor and framework updates, security patches, bug fixes reported by our customers, and the introduction of new features. We are continually working on improving this product.

• 
  1 week ago
  tjearls

  I am interested in this product however I have a few questions.
  
  1. How much is the ai cost to use on website?
  2. Is it easy to add our own templates?
  
• 
  1 week ago
  carcani Author

  Hello,
  
  Thank you for your interest in our product.
  
  We are utilizing the gpt-3.5-turbo model from OpenAI for our completion needs. To see the prices associated with this model, please visit https://openai.com/pricing. In short, instead of counting tokens for each request, we calculate the number of calls made to OpenAI. The token count per call can vary from 250 to 4000, depending on the specific content requested from OpenAI. For resume tailoring, which involves generating a customized resume and compliment cover letter based on job requirements, each call can range from 2000 to 4000 tokens. This variation depends on the length of the job description and the content produced by the AI. Ultimately, the cost is around $0.0020 for every 1000 tokens used.
  
  Regarding creating templates on your own, it will require technical expertise, as it involves creating a hardcoded Laravel blade template, CSS styling, and database entries specific to each template.

• 
  3 weeks ago
  nando Purchased

  Quick question, how does Resume Tailoring works?
• 
  3 weeks ago
  carcani Author

  Resume tailoring, also known as resume customization, is the process of adapting your resume to a specific job opening or industry. The goal of resume tailoring is to ensure that your resume aligns closely with the requirements and preferences of the employer, making you a more attractive candidate.
  
  In nutshell, the Resume Tailoring section allows you to choose a resume to be customized. You can then copy and paste the job description you are applying for from the job site provider. Additionally, you can indicate if you want a cover letter to compliment your tailored resume. The AI will analyze the information and produce an updated version of your resume and cover letter. You can then copy and paste this revised content into the recommended sections provided by the AI. The process is described in more detail in the latest video showcase link on the product page.
• 
  3 weeks ago
  nando Purchased

  Excellent, will watch now

• 
  3 weeks ago
  nando Purchased

  I am facing an issue, the system wont allow to register no more than 10 users, every time I am trying to register a new user it sends me back to the register page and doesn't go any further.... any help ?
• View 7 more replies
• 
  3 weeks ago
  nando Purchased

  even when I deleted an old user, it does not allow to register new users at all.
• 
  3 weeks ago
  carcani Author

  Nando, there is no such limitation. You should update your application to the newest version. Refer to the video tutorials in our documentation. If still having trouble please get in touch via our helpdesk. Thanks.
• 
  3 weeks ago
  nando Purchased

  Hello,
  Updated and still not working, send me your email I will send admin login please
• 
  3 weeks ago
  carcani Author

  We have contacted you via private message.
• 
  3 weeks ago
  nando Purchased

  Thank you. Created a Ticket
• 
  3 weeks ago
  nando Purchased

  The new update has new lines on the en.json how do I know which one to add to my own .json language or do I have to translate all over again ?
• 
  3 weeks ago
  carcani Author

  We got the ticket; we will reply with instructions in the ticket.
• 
  3 weeks ago
  carcani Author

  Issue solved; your Google ReCAPTCHA settings section was not using the right key pair combination.
• 
  3 weeks ago
  nando Purchased

  Still not working, replied your ticket
• 
  3 weeks ago
  nando Purchased

  All working. Great job

• 
  2 months ago
  nando Purchased

  Is it possible to create pages ? Like blog ? If not it would be a great addition for the script as the admin could create blogs about resumes, job seeking and related themes.
• View 1 more reply
• 
  2 months ago
  carcani Author

  Hi Nando, currently you have the ability to create multiple pages as the admin. Regarding the implementation of a blog system for the application, we noted it.
• 
  3 weeks ago
  carcani Author

  A blog system has been added. It does enables admins to compose blog entries comprising images, SEO-optimized content, categorized and tagged, and featuring a search function.
• 
  3 weeks ago
  nando Purchased

  Thank you very much. How to update the system ?
• 
  3 weeks ago
  carcani Author

  Nando, our documentation has step by step instruction as well as video tutorial of how to update the application.

• 
  2 months ago
  mohassan

  Hi,
  Pre-purchase questions:
  if I want to add more designs will that be possible?
  
• 
  2 months ago
  carcani Author

  Hi Mohassan, after buying the product, you have the freedom to make changes to suit your requirements. By modifying the available template resources, you can personalize the design. However, it is important to remember that if you customize the existing template files, it will be your responsibility to back them up and reapply them with each update, as they will be overwritten. Moreover, we can provide you with guidelines, but please note that we do not provide support for customer modifications, only for the original product. Thanks.

• 
  2 months ago
  nando Purchased

  Looking great. Pre purchase
  1) Can I translate 100%? and from where I do the translation as I can't see the option on the admin panel
  2) any plans for PWA?
  3) Any chance of adding mercadopago as payment gateway ?
  
• View 5 more replies
• 
  2 months ago
  carcani Author

  Hello Nando,
  1. To translate the application to your preferred language, you need to translate five files located in the language directory. Detailed instructions can be found in our helpdesk.
  2. No plans for PWA.
  3. No plans for Mercado Pago.
  
• 
  2 months ago
  nando Purchased

  Thank you Carcani.
  What about QR codes built in the script to share profile?
• 
  2 months ago
  carcani Author

  Nando, that is a great idea, we kept note of this feature for future update.
• 
  2 months ago
  nando Purchased

  Great. Buying tomorrow and looking forward to work with you. Plenty of ideas to help improve the script.
• 
  2 months ago
  carcani Author

  That sounds great. Thank you.
• 
  2 months ago
  nando Purchased

  Bought 👍
• 
  2 months ago
  nando Purchased

  Sent ticket for activation. How long does it take?
• 
  2 months ago
  carcani Author

  Thank you for your purchase, Nando. We have replied to your ticket.

• 
  2 months ago
  abiola730 Purchased

  which hosting service website and package will you recommend for this ?
• View 1 more reply
• 
  2 months ago
  carcani Author

  Hi Abiola, could you please review the documentation section in the product description? It includes some prerequisites that need to be met in order to run the application, such as specific versions of PHP, Apache, MySQL/MariaDB, and related extensions.
• 
  2 months ago
  carcani Author

  Regarding your specific question, any hosting providers that meet the requirements would be suitable. It is important to note that they should include a mail server in their services, as there are some providers that do not offer this feature. When setting up your mailing functionality, you will need the credentials of an SMTP server if you intend to use your domain as an email alias. Alternatively, you can utilize other SMTP providers such as Mailgun, Sendgrid, Mailtrap, and so on.
• 
  2 months ago
  abiola730 Purchased

  If you have a specific hosting service and package name that had worked for previous customer.
• 
  2 months ago
  carcani Author

  20i, Namecheap.

• 
  3 months ago
  mukeshroy Purchased

  Can I charge my customers for subscription plan monthly/yearly with Regular License?
• 
  3 months ago
  carcani Author

  Hello, an extended license is necessary in order to activate the Payment module, which includes features such as Payments, Subscriptions, Plans, Invoices, Tax Rate, and Coupons.

• 
  4 months ago
  tonyhoang

  Hello, Can I charge my customers with Regular License?
• 
  4 months ago
  carcani Author

  Hello Tony, an extended license is necessary in order to activate the Payment module, which includes features such as Payments, Subscriptions, Plans, Invoices, Tax Rate, and Coupons.