89 Support questions or comments

• 
  2 days ago
  Freshvibes

  Can you consider adding more similar features to Google Notebook LM? You can upload and train on multiple research papers and documents and turn it into an One to One AI podcast and have proper podcast like discussion.
• 
  2 days ago
  Freshvibes

  Try it yourself for more details - https://notebooklm.google.com/
• 
  2 days ago
  Freshvibes

  Also Facebook lauched Notebook Llama which is alternative to NotebookLM. Its api can be used using Replicate or llamaapi.com
• 
  2 days ago
  mrmed Author

  Hello Mr. Freshvibes,
  
  Definitely we are going to look into that, and see what we can implement to improving the ChatPDF platform.
  
  Thank you reaching out and sharing your suggestion.
  
  Have a great day Mr. Freshvibes.

• 
  4 weeks ago
  Rachid42 Purchased

  After purchasing, I discovered that the purchase code wasn't working. I reached out to you via email, and while you did provide me with a new license code, it's still not working. On top of that, your response times are too slow. I bought this expecting it to work right away, but there have been far too many issues.
• 
  4 weeks ago
  mrmed Author

  All solved Mr. Rachid42,
  
  There was no issues with the license code or the installation.
• 
  3 weeks ago
  Rachid42 Purchased

  Hi, the home page of this script cannot be customized, which limits users from tailoring it to their own needs. As a result, many people who purchase this script will end up with the same homepage. Additionally, the customer support has been unresponsive, failing to address most of my concerns. I've sent more than six emails with no replies. This is incredibly frustrating and renders the script nearly useless without the ability to make necessary edits.
• 
  6 days ago
  mrmed Author

  Hello Mr. Rachid42,
  
  Making the homepage customizable is current priority and we are working on it.
  
  For emails, please ensure to check your spam section as well.

• 
  1 month ago
  Jave

  I wanted to try out the demo but I'm always getting an error "Open AI Servers are overloaded" after uploading and asking a question about the document - Bug or just bad timing?
• 
  1 month ago
  mrmed Author

  Please check again, it's working now.
• 
  1 month ago
  Jave

  Hey, unfortunately still showing the same error
• 
  1 month ago
  mrmed Author

  We have checked, it's working, ensure that you are using the correct demo url:
  https://chatpdf.mr4web.com

• 
  1 month ago
  securemd

  Waiting for document preview to be add atleast, I can buy then.
• 
  1 month ago
  mrmed Author

  Hello Mr. securemd
  
  The preview will be added in future updates.

• 
  1 month ago
  KrazyJ

  Any update coming soon ? If yes then please share what are you planning a bit.
  Thanks
• 
  1 month ago
  mrmed Author

  Hello Mr. KrazyJ
  
  For the time being, the next update is going to include mainly some bug fixes and lite features and optimization.

• 
  1 month ago
  DonDanino Purchased

  Hello, I need the purchase code please. I have already sent you an email today with this request, including proof of purchase.
• 
  1 month ago
  mrmed Author

  Hello Mr. DonDanino,
  
  No worries, just send an email with invoice included.

• 
  2 months ago
  securemd

  Hello
  I could buy if you add gemini api options and blog section for publish articles.
  
  I think you should implement react as well to have more interactive features. And most important missing feature is document preview.
  
  Could you let me know what complexity will be to have document preview to chat?
• View 2 more replies
• 
  1 month ago
  mrmed Author

  There are may features are going to be implemented in future updates of ChatPDF platform, document preview is one of them.
• 
  1 month ago
  securemd

  Good you are implementing doc preview but as I said if you promise to add gemini api options and blog section for publish articles, then I will buy for now and will wait for coming updates.
• 
  1 month ago
  mrmed Author

  We will do our best Mr. securemd, but no promises though.
• 
  1 month ago
  securemd

  I can see there is many issue going as per user report. What you do to address it?
• 
  1 month ago
  mrmed Author

  Most of the issues are solved, however, we keep improving the ChatPDF platform over time.

• 
  2 months ago
  digitopiaa Purchased

  I am reaching out to inquire whether it is possible to replace the current payment gateways (PayPal and Stripe) with local payment gateways in Indonesia for the ChatPDF web platform. We are considering integrating local options to better cater to our target market. because in Indonesia, people rarely use PayPal and Stripe is not available here
• View 2 more replies
• 
  2 months ago
  digitopiaa Purchased

  If I could, I would buy this ASAP
• 
  2 months ago
  mrmed Author

  No worries, just check your email.
• 
  2 months ago
  digitopiaa Purchased

  Please check my email too sir, there is a little problem
• 
  2 months ago
  mrmed Author

  Resolved successfully
• 
  2 months ago
  digitopiaa Purchased

  truly amazing service

• 
  2 months ago
  truexpert

  Why you are not fulfilling your promises of increasing price?
  I'm waiting... Please increase your price
• 
  2 months ago
  mrmed Author

  No worries Mr. truexpert, the pricing will increase sooner or later.
  
  By the way, you said that you have found better and opensource script? did you?
  In this case, please ensure to not purchase our platform.
  
  Have a great day Mr. truexpert

• 
  2 months ago
  Nasarog Purchased

  The 'Sign In' page doesn't alert users when they've entered the wrong password. Can you help with this?
• 
  2 months ago
  mrmed Author

  Hello Mr. Nasarog,
  
  Thank you for reporting this bug, and rest assured that it's going to be fixed in the next update.