I've been selling on this marketplace for a while, I'm happy with the results and I really like this in overall, but here's something that annoys me a bit, I was trying to withdraw funds from last month (Payment was scheduled for today 1st Jan, 2018), and I just got another sale, so I decided to cancel the current wihdrawal and make a new one to withdraw the money that I already had, for my surprise now it says that the withdrawal is scheduled for the 1st of Febrary, 2018, why can't withdrawals be more inmediate? Like 3-5 days but a whole month?
Sorry to hear about that! Never cancel a payment in the day of a payout. But I can understand the frustration. Safest way is to select "all earnings" for payout instead of a precise amount.
All payments are send in batches and are all checked manually. If would have to do this every 3 days, 10 times a month, this would be much less efficient. Once a month is the most efficient way to pay out authors without charging extra costs to the authors.
Thank you for your response Frederick, I hadn't noticed that there was an option "All earnings", this should be the default one, I wouldn't have cancelled if I had checked this, as I said, I canceled the money because there was some left and I thought about "re-withdrawing it all", but thanks, noted now, I've clicked the option now