Being able to offer good quality products with support is one of the most important things for us as a marketplace.
Although most sellers offer awesome support and great items, there are always authors that do not reply to support requests and do not spend time updating their items over time.
For 2020 we plan to raise the quality standards on Codester.
- The quality standards for items to be accepted on the marketplace will be raised.
- Authors that keep ignoring support requests and are not able to deliver properly working items and regular updates will be removed from the marketplace as an author.
We hope these measures will give our authors more trustworthiness and will improve our marketplace.
This post has been last edited at 2019-12-06 12:17:34
If you go to the item you purchased, there is a support section. You can post your questions there.
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