Previous buyers asks for updated code
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idamjad Feb 10, 2021A Previous buyer asks for updated code, If he downloads code again, will he get latest files or the files that were available at that time of purchase. need suggestions in this case -
MoneyMaker Feb 11, 2021If you updated here on Marketplace, the update approval email or notification you got, then yes buyer will get new updated file when they download again.
But if your update is pending in Edit - Advance Setting then buyer should have to wait until Codester Team approve your Item Update. -
idamjad Feb 11, 2021update is approved, about two weeks ago, he still gets old code as he says, May be he can only download the code availabe at the time of purchase
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MoneyMaker Feb 11, 2021No, its not possible because buyer can download code anytime and they get last updated code.
So, if the issue is they still getting old files then Frederick should have to know, it seems like a bug.
Hello Frederick, please look into this matter asap.
Thanks.This post has been last edited at 2021-02-11 23:13:37 -
idamjad Feb 16, 2021unable to understand by codester is giving old version of codes even I have resubmitted updated codes 3 days ago and it has been accepted, still my uyers claim that they are unable to get latest codes
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MoneyMaker Feb 16, 2021Please Mate, create a new support ticket to codester team, they will be happy to assist you.
Here's the link
https://support.codester.com/hc/en-us/requests/new -
When uploading a new version, be sure to also select the file from the dropdown box next to field "main file". -
idamjad Feb 17, 2021Thanks, Issue resolved, customer was uploading old files, therefore he was not able to see updates
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Good to hear it has been solved.