CartRecovery Pro tackles the single biggest revenue leak in WooCommerce: cart abandonment. With a global average abandonment rate of approximately 70%, every WooCommerce store is silently losing the majority of potential revenue to customers who added products but never checked out. WooCommerce has no native recovery mechanism whatsoever.

The plugin implements a multi-channel recovery system. Email sequences fire at configurable intervals after abandonment, escalating in urgency across multiple touchpoints. WhatsApp recovery is available via Twilio API (programmable messaging) or CallMeBot (free webhook-based WhatsApp), providing a second, higher-attention channel alongside email. All recovery message bodies can be handwritten or generated using the integrated Anthropic Claude AI, which tailors the message copy to the specific cart contents.

CartRecovery Pro's smart coupon system automatically generates unique, time-limited WooCommerce discount codes and embeds them in recovery messages. The smart send-time feature analyses each customer's historical engagement data and schedules recovery messages at the time of day when that customer is most likely to open and act on them.

The full analytics dashboard tracks recovered revenue, conversion rates by channel, sequence performance, and per-coupon redemption rates, giving store owners a clear ROI picture for the plugin's recovery activity.

Cart Abandonment Detection

•       WooCommerce session monitoring, carts flagged as abandoned after configurable threshold (default: 60 minutes)

•       Logged-in customer detection by user ID; guest detection by email captured at checkout initiation

•       Exclusion rules: exclude orders already placed, carts below minimum value, specific product categories

•       Action Scheduler cron jobs for non-blocking abandonment detection and recovery scheduling

Email Recovery Sequences

•       Multi-step email sequences with fully configurable send delays (e.g., 1 hr, 24 hr, 72 hr)

•       Per-sequence email templates: subject, heading, body, CTA button text and colour

•       Sequence builder: drag-reorder steps, enable/disable individual emails, preview mode

•       Cart contents dynamically injected into each email (product name, image, quantity, price)

•       Recovery link with one-click cart restoration (no re-adding required)

•       Unsubscribe compliance: one-click unsubscribe removes the customer from all recovery sequences

WhatsApp Recovery

•       Twilio integration: full programmable messaging, delivery receipts, phone number validation

•       CallMeBot integration: free webhook-based WhatsApp (no Twilio account required)

•       WhatsApp message templates: configurable body with cart summary and recovery link

•       Opt-in capture: WhatsApp number requested at checkout or via account settings widget

•       WhatsApp send scheduling follows the same timing rules as email sequences

AI-Written Messages

•       Anthropic Claude integration for recovery message generation

•       Claude analyses cart contents (product names, categories, total value) and generates tailored copy

•       Tone selection: Urgent, Friendly, Value-focused, FOMO-driven

•       AI-generated messages can be used as-is or edited before sending

•       Batch pre-generation mode: generate messages for all pending recoveries in one API call batch

Smart Coupon System

•       Auto-generates unique WooCommerce coupon codes per abandoned cart

•       Configurable discount type: percentage or fixed amount

•       Coupon expiry: configurable TTL (default: 48 hours from message send)

•       Coupon minimum order value threshold (prevents misuse in high-discount stores)

•       Coupon embedded as deep link in recovery email/WhatsApp (auto-applied on click)

•       Coupon redemption tracked in analytics dashboard

Smart Send-Time Optimisation

•       Per-customer optimal send time calculated from WooCommerce order history open timestamps

•       Fallback to store timezone peak hours for new customers with no history

•       Send-time window configuration: restrict sends to business hours only

Analytics Dashboard

•       Recovered revenue total (sum of orders attributed to recovery sequences)

•       Recovery rate by channel (email vs WhatsApp vs combined)

•       Per-sequence conversion funnel: sent → opened → clicked → purchased

•       Coupon redemption rate and total discount value issued

•       Top recovered products and top abandoned-but-not-recovered products

•       Date range filter: 7 days, 30 days, 90 days, custom

User Guide CartRecovery Pro