CartPing for WooCommerce helps store owners send WooCommerce order notifications through the official Meta WhatsApp Cloud API. Use it to notify admins when a new order arrives and notify customers when orders move through important statuses such as processing, completed, cancelled, or refunded.

CartPing focuses on reliability and clarity: queued background sending, retry attempts, normalized phone numbers, editable Meta template mapping, test messages, and clear logs. It is built for stores that want official WhatsApp Cloud API order notifications without unofficial WhatsApp Web automation or third-party gateway lock-in.

Official Meta WhatsApp Cloud API integration
WooCommerce HPOS compatible
Admin new order alerts
Customer order status notifications
Background queue and retry handling
Optional paid-orders-only customer notifications
Local phone number normalization with default country code
Event-based approved template mapping
Test message screen
Message logs for queued, retrying, success, skipped, and failed states
Meta message ID, HTTP status, retry count, and error logging
No unofficial WhatsApp Web automation
No Twilio or third-party gateway required

WordPress 6.0 or newer
WooCommerce 8.2 or newer
PHP 8.1 or newer
Meta WhatsApp Cloud API access
Approved WhatsApp message templates for business-initiated notifications
A WooCommerce store with customer billing phone numbers

Install and activate the plugin in WordPress.
Open CartPing > Settings and enter your Meta access token, Phone Number ID, admin WhatsApp number, default country code, and retry settings.
Open CartPing > Templates and map your approved Meta template names and language codes to WooCommerce events.
Use CartPing > Test Message to verify your Meta Cloud API connection.
Create or update WooCommerce orders and review CartPing > Logs for delivery status, Meta response, retry count, and message ID.