In this .NET Core MVC Project, you will find a full working site and all the code needed to run the service desk site :

Service desk software is an online ticketing system that simplifies your teams work. It is a centralized software that collects all customer support requests from different channels at one place. It is provide a one platform for all engineering and maintenance work and services. It is designed to save your time and to provide the highest level of customer service effortlessly.

This solution uses :

ASP.NET Core5.0 MVC
Bootstrap

1. Web-based service desk software works within a browser.
2. You can support your customers on any device.
3. The application provides users to get all engineering services online.
4. User has to fill only one form to get whatever service he requires or the complaint.
5. form contains cascading drop down lists that allow users to obtain the required engineering service professionally and easily
6. Technician supervisor can communicate with his team without leaving the app.
7. Technician supervisor can organize the tickets in one easy-to-use system to have all support tasks under control.
8. Technician supervisor can assign ticket to specific technician and add private notes to him .
9. Technician supervisor is all the time in picture by receiving the email about the status of the job from opening to closing.
10. Email notifications to get a notification when a new ticket arrives, assign ticket and when the problem is resolved.

What are the technical details required to host this application ?

 Microsoft Visual Studio

When you purchase this product, you will receive a file containing all the following details:

1. Brief Description
2. Application Features
3. Installing / Getting started
4. How to configure a backend database?
5. Default users and passwords
6. How to build this solution in Visual Studio ?