WPTrivo Chat2Order — WhatsApp Messaging for WooCommerce

WPTrivo Chat2Order integrates WhatsApp with WooCommerce to let customers start chats with their cart or order details pre-filled. The plugin includes a fully customizable floating WhatsApp widget, product/shop/cart "Order on WhatsApp" buttons, post-checkout WhatsApp redirect, order logging in custom tables, and a dedicated analytics dashboard. Designed for store owners who want faster conversions, fewer abandoned carts, and a direct high-touch sales channel via WhatsApp.

Key Features

• Floating WhatsApp chat widget (mobile + desktop) with full styling options
• Chat2Order buttons on single product, shop/archive, and cart pages
• WhatsApp redirect after checkout with order summary pre-filled
• Custom message templates with dynamic placeholders: {order_number}, {customer_name}, {order_total}, {payment_method}, {order_date}
• Orders logging and analytics: total WhatsApp orders, revenue, clicks, charts, top products
• Multiple WhatsApp agents/accounts, working hours, and page-targeting rules
• CSV export, filters, detailed order tracking and reporting
• GDPR consent notice, custom CSS support, translation-ready (text domain: wptrivo-chat-two-order)

Benefits for Store Owners

- Convert browsers into buyers with one-tap WhatsApp orders.
- Reduce cart abandonment by offering instant chat-based checkout flows.
- Provide personalized sales & support using agent assignment and availability rules.
- Measure performance with built-in analytics and exportable reports.

Quick Setup (Under 5 Minutes)

1. Create one or more WhatsApp agents (phone numbers).
2. Customize the floating widget appearance, copy and position.
3. Enable Chat2Order buttons for products and cart pages.
4. Place a test order — WhatsApp opens with the pre-filled order message.

Requirements

WordPress 5.8 or higher, WooCommerce (latest stable), PHP 7.4–8.x, and a WhatsApp number (personal or business).

Screenshots, Live Demo & Documentation

View live admin and frontend demos and detailed documentation:

Demo: Click Here
Documentation: Click Here

Analytics & Reporting

Built-in analytics dashboard displays WhatsApp orders, revenue, button clicks, orders over time, and top products. All Chat2Order events are logged to dedicated custom tables ({prefix}_wptwww_orders and {prefix}_wptwww_analytics) and can be filtered and exported to CSV.

Uninstall & Data

On uninstall (delete), plugin options and custom tables are removed. Export your orders and analytics before uninstalling if you wish to retain data.

Support & Contact

For installation help, troubleshooting, or customization requests, visit: https://wptrivo.com/support or the documentation link above.

Legal

This plugin uses the public WhatsApp URL scheme to open chats and is not affiliated with, endorsed, or sponsored by WhatsApp LLC or Meta. "WhatsApp" is a registered trademark of its respective owner. Use WhatsApp according to its terms of service.

Keywords: WhatsApp, WooCommerce, Chat2Order, WhatsApp orders, WhatsApp widget, orders analytics, multi-agent, GDPR, translation-ready.

Features

• Floating WhatsApp chat widget with full customization
• Chat2Order buttons on single product, shop/archive and cart pages
• WhatsApp redirect after checkout with pre-filled order message
• Custom message templates with placeholders ({order_number}, {customer_name}, {order_total}, {payment_method}, {order_date})
• Multiple WhatsApp accounts/agents with display name and description
• Agent assignment and page-targeting rules (where the widget appears)
• Working hours / availability scheduling for agents
• Order logging in tables
• Analytics dashboard: orders, clicks, revenue, charts and top products
• Filterable orders list with CSV export
• GDPR consent notice option before starting a chat
• Custom CSS scope for widget styling
• Widget label, heading, text, color, size, corner radius and shadow controls
• Mobile-first behaviour: opens WhatsApp app on mobile, WhatsApp Web on desktop
• Option to open links in new tab for desktop users
• Allow guest users to order via WhatsApp (configurable)
• Role-based restriction for WhatsApp ordering
• Translation-ready
• Lightweight implementation with minimal performance impact
• Clean uninstall: removes plugin options and custom tables on delete

Requirements

• WordPress 5.8 or higher
• WooCommerce (latest stable version)
• PHP 7.4, 8.0, 8.1, or 8.2
• MySQL 5.7+ or MariaDB equivalent
• A WhatsApp number (personal or business) capable of receiving messages
• Recommended: HTTPS (SSL) enabled for secure WhatsApp Web behavior on desktop
• Recommended: PHP memory_limit >= 128MB for large stores and analytics
• Note: Plugin checks for WooCommerce on activation and will deactivate itself if WooCommerce is not active

Instructions

1. Download the plugin ZIP file from your Codecanyon account.
2. Go to WordPress Admin > Plugins > Add New > Upload Plugin.
3. Upload the ZIP file and click “Install Now.”
4. After installation, click “Activate.” The plugin will automatically verify WooCommerce; if WooCommerce is not active, you will see a notice.
5. Go to Whatsapp Connect in the left admin menu.
6. Create one or more WhatsApp Agents by adding:
   • Name
   • WhatsApp Number
   • Online/Offline messages
   • Availability schedule (optional)
7. Open Widget Settings and configure:
   • Widget title and description
   • Colors, font size, alignment, and mobile behaviour
   • Which agent to display
   • Page visibility rules
8. Enable Chat2Order Buttons on product page, shop archive, and cart page as needed.
9. Configure Checkout WhatsApp Message:
   • Enable WhatsApp message after checkout
   • Select message template
   • Use placeholders like {order_number}, {customer_name}, {order_total}, etc.
10. Save all settings.
11. Place a test order or open a product page to confirm:
    • Widget appears correctly
    • WhatsApp opens with the correct pre-filled message
    • Order logs and analytics are being recorded
12. Use the Analytics dashboard to monitor clicks, orders, revenue, and top products.
13. If uninstalling, use “Delete” from Plugins — this removes plugin options and custom tables.