Documentation Admin Features Store Management Create and manage unlimited stores with support for both Clothing and Food establishment types. Each store has its own dashboard, credentials, and independent management system. Configure store details including name, type, contact information, address, logo, banner, and operational status. Order Management View and manage all orders from all stores in a centralized dashboard. Monitor order status, track order history, transfer orders between stores, handle cancellations, and oversee the complete order lifecycle across the entire platform. Coupon Management Create promotional coupons with advanced rules and assign them to multiple stores or individual stores. Configure discount types (percentage or fixed amount), set usage limits, define validity periods, and establish minimum purchase requirements for strategic marketing campaigns. Cashback Program Implement customer loyalty programs with configurable cashback rules. Set cashback percentages, define earning conditions, manage cashback balances, and create incentives to encourage repeat purchases and customer retention. Shipping Management Configure shipping zones including states, cities, and neighborhoods. Set up shipping rates based on location, define delivery areas, manage postal code lookups, and establish flexible shipping options for accurate delivery cost calculation. Payment Gateway Configuration Configure multiple payment gateways including PayPal and WhatsApp payment options. Manage API credentials, enable or disable payment methods, set up sandbox testing environments, and control payment options available to customers. Currency Management Support multiple currencies with configurable exchange rates. Set default currency, define currency symbols and positions, configure locale settings for proper formatting, and enable multi-currency support for international operations. Translation Management Manage multi-language support with built-in translations for English, Portuguese, and Spanish. Add new languages, edit translation strings through the UI, export and import translation files, and ensure consistent localization across the platform. Advertisement Management Create and manage promotional advertisements displayed throughout the platform. Upload banner images, set display positions, configure visibility periods, link to promotional pages, and track advertisement performance. Email Configuration Configure SMTP settings for transactional emails. Set up email templates, test email delivery, manage sender information, configure email notifications for orders and system events, and ensure reliable email communication. Firebase Integration Configure Firebase Cloud Messaging for push notifications. Set up Firebase credentials, manage notification settings, enable real-time updates, and provide instant communication with customers through mobile and web push notifications. Pusher Integration Configure Pusher for real-time features including live chat and order updates. Set up Pusher credentials, manage channel subscriptions, enable real-time communication, and provide instant updates across the platform. Chat Administration Monitor and intervene in customer-store conversations. View all chat threads, respond to customer inquiries, resolve disputes, provide support, and ensure quality communication between customers and stores. Dashboard Analytics View comprehensive platform statistics including total sales, order counts, revenue metrics, store performance, customer activity, and growth trends. Access visual charts and reports for data-driven decision making. Store Features Store Dashboard Access store-specific analytics including sales statistics, order counts, revenue tracking, popular products, customer insights, and performance metrics. Monitor daily operations and track business growth with visual charts and reports. Product Management (Clothing Stores) Create and manage products with variants including sizes, colors, and styles. Upload product images, set pricing, manage inventory levels, configure stock alerts, organize products by categories, and track product performance. Category Management (Clothing Stores) Create and organize product categories and subcategories. Build category hierarchies, set display order, upload category images, manage category visibility, and structure the product catalog for easy navigation. Food Category Management (Food Establishments) Create food categories such as Burgers, Pizza, Salads, Desserts, and Beverages. Organize menu items by category, set display order, upload category images, and structure the menu for optimal customer experience. Addon Category Management (Food Establishments) Create addon categories including Drinks, Sides, Toppings, Sauces, and Extras. Define addon groups that can be attached to menu items, configure selection rules, and enable menu customization options. Addon Item Management (Food Establishments) Create individual addon items with flexible pricing options. Configure pricing by size, quantity, or weight. Set addon availability, upload images, define nutritional information, and manage addon inventory. Food Item Management (Food Establishments) Create complete menu items with detailed descriptions, images, and pricing. Attach addon categories to items, configure selection rules (required, optional, single, multiple), set minimum and maximum quantities, define promotional pricing with date ranges, and manage weekly availability schedules. Point of Sale (POS) Modern POS interface for in-store sales with quick product search, barcode scanning support, customer management, cart functionality, multiple payment methods, receipt printing, and real-time inventory updates for efficient transaction processing. Order Management View and process store orders with real-time status updates. Accept or reject orders, update order status, handle partial rejections, manage order cancellations, communicate with customers, and track order fulfillment. Store Chat System Communicate with customers through order-based conversations. Respond to customer inquiries, provide order updates, resolve issues, send notifications, and maintain customer relationships through integrated chat functionality. Coupon Management Create store-specific coupons with custom rules. Define discount amounts, set usage limits, configure validity periods, establish minimum purchase requirements, and track coupon usage and performance. Shipping Configuration Configure store-specific shipping options and rates. Set up delivery zones, define shipping costs, manage delivery times, configure free shipping thresholds, and customize shipping methods for the store. Payment Gateway Settings Enable or disable payment methods for the store. Configure store-specific payment options, manage payment gateway credentials, set up payment preferences, and control available payment methods for customers. Sales Reports Access detailed sales reports and analytics. View sales by period, track best-selling products, analyze customer behavior, monitor revenue trends, export reports, and gain insights for business optimization. Customer Features Store Catalog Browsing Browse products and menu items in a modern, Instagram-inspired vertical scrolling feed. View product images, read descriptions, check prices, see availability, filter by categories, and discover items from multiple stores. Store Directory Browse all active stores in a grid layout. View store information, see store types (Clothing or Food), check store ratings, view store banners, and navigate to individual store catalogs. Product Details View detailed product information including high-quality images, comprehensive descriptions, pricing details, available variants (sizes, colors), stock availability, customer reviews, and related products. Food Item Customization Customize food orders with addon selections. Choose from available addons, select sizes and quantities, view addon pricing, configure required and optional addons, and build personalized orders. Shopping Cart Add products to cart with quantity selection. View cart summary, update quantities, remove items, apply coupon codes, see price calculations, and proceed to checkout with a clear overview of the order. Checkout Process Complete purchases with a streamlined checkout flow. Enter shipping address, select delivery options, choose payment method, apply coupons, review order summary, and confirm orders with secure payment processing. Address Management Save and manage multiple delivery addresses. Set default address, add new addresses, edit existing addresses, delete addresses, and quickly select addresses during checkout for convenient ordering. Order Tracking Track order status in real-time from placement to delivery. View order history, check current status, see estimated delivery times, receive status notifications, and monitor order progress. Order Chat Communicate with stores about specific orders. Ask questions, request modifications, report issues, receive updates, and maintain conversation history for each order. Favorites Save favorite products and menu items for quick access. Build wishlists, receive notifications about favorites, quickly reorder favorite items, and manage saved items across sessions. User Profile Manage account information including name, email, phone number, and password. Update profile picture, configure notification preferences, view account activity, and manage privacy settings. Cashback Balance View and manage cashback earnings. Check cashback balance, see earning history, track cashback from orders, apply cashback to purchases, and monitor loyalty rewards. Coupon Application Apply discount coupons during checkout. Enter coupon codes, view available coupons, see discount amounts, check coupon validity, and maximize savings on orders. Payment Options Choose from multiple payment methods including PayPal, WhatsApp payment, credit cards, and other configured gateways. Select preferred payment method, save payment information, and complete secure transactions. Push Notifications Receive real-time notifications about order updates, promotional offers, new products, chat messages, and important announcements through Firebase Cloud Messaging and browser push notifications. Progressive Web App (PWA) Install the platform as a mobile app with offline capability. Access app-like experience, receive push notifications, use offline features, and enjoy fast loading times with PWA technology. Multi-Language Support Switch between English, Portuguese, and Spanish languages. View content in preferred language, automatic language detection, consistent translations, and localized content throughout the platform. Responsive Design Access the platform on any device with mobile-first responsive design. Optimized for smartphones, tablets, and desktops with touch-friendly interface, adaptive layouts, and consistent experience across devices.