ReturnBoard for WooCommerce – Refund & Return Notes

A lightweight admin-only return and refund notes board for WooCommerce orders.

ReturnBoard for WooCommerce helps store owners and shop managers track return and refund handling directly inside the WooCommerce admin area. It is designed for small and practical internal workflows where a full RMA system would be too heavy.

This plugin does not add a customer portal, does not process refunds automatically, and does not send automated emails. It focuses on one simple job: keeping internal return and refund notes organized and visible for WooCommerce orders.

Key Features

- Return / Refund Notes box on the WooCommerce order edit screen
- Return status tracking:
  - Requested
  - Approved
  - Received
  - Refunded
  - Rejected
- Return reason field
- Estimated refund amount field
- Return deadline field
- Assignee field for internal staff responsibility
- Internal notes field for admin-only handling details
- WooCommerce > ReturnBoard admin page
- All Returns list
- Expired Returns list
- Return Status column on the WooCommerce orders list
- CSV export for return/refund records
- HPOS compatible
- Legacy WooCommerce order storage compatible
- Admin-only and shop-manager-friendly workflow

What This Plugin Is For

ReturnBoard is ideal for WooCommerce stores that need a simple internal way to manage return and refund handling.

It is useful for:

- Small WooCommerce stores
- Stores with multiple admins or shop managers
- Physical product sellers that receive return or exchange inquiries
- Teams that currently rely on ordinary WooCommerce order notes
- Shops that need return deadlines and assignee visibility
- Stores that want CSV export without a large RMA system

What This Plugin Does Not Do

ReturnBoard is intentionally lightweight.

It does not include:

- Customer-facing RMA portal
- Customer My Account return request form
- Automatic refund execution
- Automatic WooCommerce order status changes
- Shipping label generation
- Warehouse API integration
- Automatic email notifications
- Store credit or wallet refunds
- Exchange workflow
- Subscription-specific return workflows
- External SaaS calls
- License activation server
- Telemetry or tracking

This narrow scope keeps the plugin simple, stable and easier to maintain.

Admin-Only Workflow

ReturnBoard data is only visible inside the WordPress/WooCommerce admin area to users with the required WooCommerce management capability.

Customers do not see ReturnBoard fields on the frontend, checkout, My Account page, or order details page.

Return Statuses

ReturnBoard includes the following internal statuses:

- No Return
- Requested
- Approved
- Received
- Refunded
- Rejected

Expired Returns

A return is treated as expired or overdue when:

- The return deadline is earlier than today in the WordPress site timezone
- The status is not Refunded
- The status is not Rejected
- The status is not No Return

This makes it easy to find return cases that still need attention.

CSV Export

ReturnBoard includes CSV export for return/refund records.

The CSV export includes:

- Order ID
- Order number
- Order date
- Customer name
- Customer email
- Return status
- Return reason
- Estimated refund amount
- Currency
- Return deadline
- Assignee
- Internal note
- Updated at
- Updated by
- Order edit URL

CSV export is read-only and does not change WooCommerce order data.

Compatibility

- WordPress: tested up to 7.0
- WooCommerce: tested up to 10.8.1
- PHP: requires 7.4 or higher
- HPOS: compatible
- Legacy order storage: compatible

Requirements

- WordPress
- WooCommerce
- PHP 7.4 or higher
- Administrator or Shop Manager access

Installation

1. Download the package from Codester.
2. Extract the downloaded package.
3. Find the installable plugin ZIP:
   returnboard-for-woocommerce.zip
4. In WordPress admin, go to Plugins > Add New > Upload Plugin.
5. Upload returnboard-for-woocommerce.zip.
6. Activate the plugin.
7. Go to WooCommerce > ReturnBoard.

Support

Author: SG Group
Support contact: https://sggroup.jp/contact/
Codester profile: https://www.codester.com/SGGro...

Disclaimer

This product is an independent plugin by SG Group. It is not affiliated with WooCommerce, Woo, Automattic, or WordPress.

- Admin-only return and refund notes board for WooCommerce orders
- Return / Refund Notes box on the WooCommerce order edit screen
- Internal return status tracking
- Supported statuses:
  - No Return
  - Requested
  - Approved
  - Received
  - Refunded
  - Rejected
- Return reason field
- Estimated refund amount field
- Return deadline field
- Assignee field for internal staff responsibility
- Internal note field for private admin handling details
- Last updated information
- WooCommerce > ReturnBoard admin page
- All Returns list
- Expired Returns list
- Return Status column on the WooCommerce orders list
- Status badges for quick visual recognition
- CSV export for return/refund records
- UTF-8 BOM CSV support for spreadsheet compatibility
- CSV formula injection protection
- HPOS compatible
- Legacy WooCommerce order storage compatible
- Administrator and Shop Manager workflow
- Customers cannot view ReturnBoard data
- No automatic refund execution
- No automatic customer emails
- No shipping label generation
- Lightweight and stable internal workflow
- English documentation included
- Codester-ready package included

- WordPress 6.4 or higher
- WooCommerce 8.2 or higher
- PHP 7.4 or higher
- Administrator or Shop Manager access
- WooCommerce must be installed and active for ReturnBoard features to run
- Modern web browser for WordPress admin usage

Tested Environment

- Tested up to WordPress 7.0
- Tested up to WooCommerce 10.8.1
- Tested with WooCommerce HPOS enabled
- Tested with WooCommerce legacy order storage
- Tested with PHP 7.4 and PHP 8.2 lint checks
- Runtime tested on PHP 8.3

Not Required

- No external SaaS account required
- No license activation server required
- No Composer install required
- No npm build required
- No customer portal setup required

1. Download the package from Codester.
2. Extract the downloaded ZIP file on your computer.
3. Inside the package, locate the installable WordPress plugin file:
   returnboard-for-woocommerce.zip
4. Log in to your WordPress admin dashboard.
5. Go to Plugins > Add New > Upload Plugin.
6. Upload returnboard-for-woocommerce.zip.
7. Click Install Now.
8. Activate the plugin.
9. Go to WooCommerce > ReturnBoard.

Basic Usage

1. Open any WooCommerce order in the WordPress admin area.
2. Find the Return / Refund Notes box on the order edit screen.
3. Set the internal return status, reason, estimated refund amount, deadline, assignee and internal note.
4. Save or update the order.
5. Go to WooCommerce > ReturnBoard to view all return/refund records.
6. Use the Expired Returns tab to find overdue return cases.
7. Use the Export CSV button to export return/refund records.

Important Notes

ReturnBoard is an admin-only workflow tool. It does not create a customer RMA portal, does not process refunds automatically, does not send customer emails, and does not generate shipping labels.

Customers cannot see ReturnBoard fields on the frontend, My Account page, checkout page or order details page.

Support

Author: SG Group
Support contact:
https://sggroup.jp/contact/

Codester profile:
https://www.codester.com/SGGro...