71 Support questions or comments

• 
  May 23, 2020
  Adriano Purchased

  Hello Seunex, I have a suggestion to make because I think that is what remains to be 100% the suggestion is as follows on the item's page just above the product image the Thumbnail could appear and a brief description of the product as it appears here in the codester.
  See the attached image to see what I'm talking about.
  
  Tanks!
  
  https://i.imgur.com/DM71AnI.jpg
• 
  May 23, 2020
  Seunex Author

  Alright...
  Looking towards that feature
  Thank you 😊

• 
  May 4, 2020
  ronelgon Purchased

  Hello Author,
  Can users also sell audio with the ability to listen to an audio or song for a few seconds before purchase OR sell videos with ability to watch the video for a few seconds before purchase?
  
  I will be happy to hear from you
  
  Thank you
  
  Ronnie
• View 2 more replies
• 
  May 4, 2020
  Seunex Author

  We dont have that feature yet but we note down customer request and use it as future updates.
• 
  May 4, 2020
  ronelgon Purchased

  Thanks for the quick reply. Yes consider also adding the ability for someone to sell documents. Such that the system can as well allow both zipped and pdf files. Someone may want to buy a document and read it direct on his or her mobile phone without requiring to unzip files
• 
  May 4, 2020
  Seunex Author

  Okay thanks for suggestion meanwhile you document file can be zip for ligther download.
  I guess...
• 
  May 4, 2020
  ronelgon Purchased

  Its ok for now. But think of my suggestion too in future updates. Once am done installing and ready to get started, we shall discuss and integrate in dusupay payment gateway as is the best here in Africa with option to pay with use of mobile money in more than 5 african countries
• 
  May 4, 2020
  Seunex Author

  NO problem my message is open for that.

• 
  May 4, 2020
  ronelgon Purchased

  Hello Author,
  Thank you for the latest update. I just downloaded it but my question is that. In the zipped file downloaded, there are two zipped files. One for multiple vendor and the The script. So, what is the difference?
  
  I will be happy to hear from you
  
  Thank you
  Ronnie
• View 1 more reply
• 
  May 4, 2020
  Seunex Author

  It will look heaver to leave all update folder open in a zip file.
  So we pack the update packs when we move on to the next level of update.
  E.g Digmart was release as version 1 so the last update of version is version 1.9 the next lever should be version 2.0 as you also know so the keep the file size more light we need to pack all the version folder of 1.0 to 1.9 just for user refrences if wisht tho check on the legacy version same whe did to version 2 when we mover to version 3.
  
  Hope you can understand my little explain.
  
  Thank you!
  #Zubdev
• 
  May 4, 2020
  Seunex Author

  if you are hoping to reinstall digmart has fresh you don need to update but if digmart is already running pls make sure you note you last update version of digmart and continue to refer to the update folder to meet up with the latest up to date.
  e.g you last version was 1.4 and you wish to update
  go to the update folder and start updating form 1.5 to meet up till 3.2
• 
  May 4, 2020
  ronelgon Purchased

  I have not yet used the script. So, am going to make fresh installation. Does that mean that i will install the zipped file for "The Script"?
• 
  May 4, 2020
  Seunex Author

  Yes.

• 
  May 2, 2020
  DhrubaWap

  Before purchasing this script i want to know some basic queries
  - can i get all features in regular licence ?
  - can i get little customization in script ?
  - what is the major difference between regular and extended licence .
  
  after getting this answers i will go for purchase it .
  
• View 5 more replies
• 
  May 2, 2020
  Seunex Author

  Hi there thank you for your interest.
  
  Yes you get full feature and full support in regular liecence.
  
  The difference is that in regular you are can only use for one website and in extended more than one website.
  
  You can check the liecence details for more.
  
  What u gonna download as a regular liecence is also what extended liecence download the difference is just the liecence.
• 
  May 2, 2020
  DhrubaWap

  okay sir , i understand , but i saw there is only 3 payment gateway
  in future will it come with more gateways? like Razorpay , Instamojo , Paytm
• 
  May 2, 2020
  Seunex Author

  Yes as you request the feature I work through for future improvement.
  
  I always update this item 3 times a month.
• 
  May 2, 2020
  DhrubaWap

  sir , in demo admin panel , where is the item author names ??
• 
  May 2, 2020
  Seunex Author

  Hover in the author image to see his name
• 
  May 2, 2020
  DhrubaWap

  sir if i don't want author then how to disable it ? i saw after login there is a option to Become a Seller . so how to disable and enable it ?
• 
  May 2, 2020
  Seunex Author

  I will tell via message chat after purchase just message me and we get it done.
• 
  May 2, 2020
  DhrubaWap

  okay sir

• 
  Apr 30, 2020
  Adriano Purchased

  hello, I thought you should make an improved installation or update document so that nobody gets confused. For example in my case I just bought the sript I installed which version is installed? will i have to update?
• View 8 more replies
• 
  Apr 30, 2020
  Seunex Author

  Hi there tank you for purchasing.
  As a new purchaser the current script is up to date as you purchase today and i have an update in future that is when you can refer to the updates folder because you already have the script runing to avoid ovewirtes.
  
  But for a new fresh purchaser the script is up to date no need to perform any updating steps.
  
  Thank you!
• 
  May 1, 2020
  Adriano Purchased

  ok Seunex Thank you!
• 
  May 1, 2020
  Seunex Author

  You welcome
• 
  May 1, 2020
  Adriano Purchased

  Hey Seunex ,is there any way to make sceenshots optional when uploading a new item?
• 
  May 1, 2020
  Seunex Author

  The system will look bad
  
  Why?
  
  Our frontend will local ugly.
  
  Deleting if item will give problem because he need to remove associated file it item is to be deleted so cover junk's.
  
  Any way if request send me message I tell u some codes and line number to carefully tiuched
• 
  May 1, 2020
  Adriano Purchased

  Ok I got it, but on the page of the item it would be possible to add a button instead of showing the images and then to see the sceeshots just click on the button. I attach an image to see what I'm talking about.
  
  https://i.imgur.com/0GlYzWO.jpg
• 
  May 1, 2020
  Seunex Author

  Okay checking
• 
  May 1, 2020
  Seunex Author

  Yeeeeees
  i have that feature in my plan but i have to finish one update before i embark on another the feature will be implement immediately after the current update i am working hard on.
  
  in a courple of days commig digmart will have a Forum feature and a brand new secure login system please be calm with i will add this requested feature sir.
  
  Thank you for the suggestion.
• 
  May 1, 2020
  Adriano Purchased

  Thank you Seunex!!
• 
  May 1, 2020
  Seunex Author

  You always welcome
• 
  May 12, 2020
  Seunex Author

  Screenshot button feature is now added please wait for update approval.
  
  You can check our demo page for live testing.
  
  Any idea regarding DigMart is welcome.

• 
  Apr 29, 2020
  robensy

  sorry, I can't understand one thing ... to upload files online, does it work only with Amazon s3 Storage?
• View 2 more replies
• 
  Apr 29, 2020
  Seunex Author

  We have to level of file store in the system anyone selected by the admin will be the default file storage either local storage or Amazone s3
• 
  Apr 29, 2020
  robensy

  Thanks for the reply Amazone s3 ...
  Sorry browsing the demo or not understood where the Falsh Sale system is activated, how you change the start and end date.
• 
  Apr 29, 2020
  Seunex Author

  Flash sale system is activate by various author and the system check for available flash sale every 7 days and rund it for 7 days on the 7th the system will then search for item listed for for flash sale and randomly select 4.
  
  I can change the time to run the flash sale for you if request after purchased.
• 
  Apr 30, 2020
  robensy

  ok thanks for the reply.
• 
  Apr 30, 2020
  Seunex Author

  You welcome

• 
  Apr 27, 2020
  Adriano Purchased

  Presale questions why in your demo when we click share it says page not found. For me this feature is really necessary.
• 
  Apr 27, 2020
  Seunex Author

  Hello sir.
  
  Can you please specify becos I do not understand where is leading to error
• 
  Apr 27, 2020
  Seunex Author

  Hello There!
  Thank you for reporting that bug it has been fixed and script has been submit for update as Version 3.1.
  You can check the demo again to confirm the fix.
  Once again thank you!

• 
  Apr 27, 2020
  samwaf Purchased

  Hello
  I am having many problems with this script, I do not understand how I have to compress photos in an archevo zip so that they appear ??? because it has to be this way, and now I have been trying to find a product for a while and each viz threatens everything and puts me what is in the photo below, the problem is that you fail only in one thing erases all the work and you have to write again again if you are lucky.
  https://gyazo.com/1d93511f786abb7d0ac38ad22a3dd56c
• 
  Apr 27, 2020
  Seunex Author

  I actually don understand your question.
  
  Be more clear and simple.
  
  Product screenshot is optional.
  
  To add a screenshot you are to zip images of your choice.
  
  Go to upload item upload item main, preview and icons then you can upload shots if any.
• 
  Apr 27, 2020
  Seunex Author

  In the above shot I see the item name can only contain A - Z a-Z 0-9
• 
  Apr 27, 2020
  Seunex Author

  Follow this steps to upload your very fir item.
  
  Prepare a preview image usually (590 x 300) .png, jpeg, jpg
  
  Prepare an icon image usually (200x200) .png, jpg, joeg
  
  Prepare your main file in zip format (.zip only)
  
  If you go other screenshot to show for the product and u are using version 2.9
  
  Zip up all the screenshot so the system will do the extraction.
  
  Now navigate to upload item.
  
  In the box to upload, upload all the resources there now in the form select the file accordingly.
  
  Thank you.

• 
  Apr 26, 2020
  balkishankachawa Purchased

  I am interested in buying this project but I am confused in differentiating buyer and seller account. Could you please make me understand how buyer and seller will register themselves? And how seller will upload products? how seller will manage product?
• View 27 more replies
• 
  Apr 26, 2020
  Seunex Author

  Hi thre thank you for you intrest.
  
  Buyer and seller account are quit diffrent sir.
  User will register you to platform as a normal buyer and then if he wish to sell on your platform he will the need to become a seller.
  
  There wil be an option name Became a Sellet and the user menu bar.
  So when the access the became a seller then he will be redirect straight to you upload page where he can upload his item for review.
  
  A nomall buyer without seller right can not upload an item but can only buyer item and also earn via affilate program is turn on by the admin.
  
  While the seller can sell and buyer item he can also buy via it earn creadit balance if have enough.
  if u need further help do let me know.
  
  Hope you are having a good time and staying safe!!!
• 
  Apr 26, 2020
  balkishankachawa Purchased

  How a buyer is different from seller in Database?
• 
  Apr 26, 2020
  Seunex Author

  We have a programical y role checkers in the system to detect if user is a seller or a normal buyer.
  
  That can be explain better and deep when you have their sources codes
• 
  Apr 26, 2020
  balkishankachawa Purchased

  Is it possible to show full demo?
• 
  Apr 26, 2020
  Seunex Author

  Please full.demo of what?
• 
  Apr 26, 2020
  balkishankachawa Purchased

  Demo of how buyer and seller work in this product?
• 
  Apr 26, 2020
  Seunex Author

  Just create an account on the demo site
  
  You are a buyer now click the became a seller and see what diffrent are they.
• 
  Apr 27, 2020
  balkishankachawa Purchased

  Yeah I can see this button, Thanks. In which technologies it is developed?
• 
  Apr 27, 2020
  Seunex Author

  PHP, Codeigniter 3, Smarty as the template engine.
  
  Thank you!
• 
  Apr 27, 2020
  balkishankachawa Purchased

  Great Thanks. I am going to buy it today.
• 
  Apr 27, 2020
  balkishankachawa Purchased

  Has it full responsive design? I mean is it mobile responsive?
• 
  Apr 27, 2020
  Seunex Author

  It is mobile responsive.
• 
  Apr 29, 2020
  balkishankachawa Purchased

  I have purchased the product and now trying to install it. But I am confuse which zip file to upload. In outer zip(codester-16198-digmart-multivendor-digital-marketplace-php.zip) file there is another zip file with "The Script.zip" and it also contains updates folder in it. Should i install the "The Script.zip" file? If i install only "The Script.zip" file, what about latest updates? How can I get latest update?
• 
  Apr 29, 2020
  balkishankachawa Purchased

  The zip file doesn't contain database file also.
• 
  Apr 29, 2020
  Seunex Author

  Hi there
  unpact The script.zip to your server and run yoursite.com/install/index.php to install it.
  The script comes with built in install wizard it is going to hand to sql for u all u need is you database name and username that all.
• 
  Apr 29, 2020
  balkishankachawa Purchased

  What about the latest version? Is it contain latest one or not?
• 
  Apr 29, 2020
  Seunex Author

  Go to update folder what is the latest folder ther it should be version 3.1
• 
  Apr 29, 2020
  Seunex Author

  if it is version 3.1 u don t need to do anything the script it fully updated then
• 
  Apr 29, 2020
  balkishankachawa Purchased

  In update folder it is showing 3.1 version. Will "The Script.zip" automatically install update 3.1 or I have to install 3.1 update after installing "The Script.zip" ?
• 
  Apr 29, 2020
  Seunex Author

  Yes that mean the script is fully up to date
• 
  Apr 30, 2020
  balkishankachawa Purchased

  When I am trying to install it, it is giving me error that "../application/config/database.php" is not writable. I checked this location there is no file with this name but it has database1.php. Also it is showing me warning that "Safe mode is off". What should I do?
• 
  Apr 30, 2020
  Seunex Author

  Hello..
  
  Kindly ignore the database not writtable error and continue with the install.
  
  After installing the system is going to write the file for you.
• 
  Apr 30, 2020
  balkishankachawa Purchased

  It is giving me error that "database could not be created please verify your settings"
• 
  Apr 30, 2020
  balkishankachawa Purchased

  I have provided Database name, Username, Password and Hostname is default to Localhost. Still it is giving error "database could not be created please verify your settings". Am I making any mistake here?
• 
  Apr 30, 2020
  Seunex Author

  Please verify your settings that the database user have the full right to the database and make sure the database exist in you PHPmyadmin
• 
  Apr 30, 2020
  balkishankachawa Purchased

  I have installed it successfully Thank you. Except logo no image is showing on complete application. Could you please tell me why it is happening?
• 
  Apr 30, 2020
  Seunex Author

  Hi my first question is do you set up your base url.
  
  If not go to
  
  application >> config >> config.php to set up your base url
• 
  Apr 30, 2020
  balkishankachawa Purchased

  Yes, I have set base url to "https://mysitename.com" because we have SSL certificate that's why I used HTTPS. Without HTTPS whole site is not working. Please let me know if we are making any other mistake
• 
  Apr 30, 2020
  Seunex Author

  It okay to use https can I have the site url let me inspect elements on my browser and find out what is wrong
• 
  Apr 30, 2020
  balkishankachawa Purchased

  I sent you a personal message please check.

• 
  Apr 19, 2020
  samwaf Purchased

  Hello
  I have some problems with the script, because when I want to delete a product I get an error page. also when I want to remove a user. as seen on video.
  https://gyazo.com/523ba01c3c00f113669f851cf37c81cc
• View 1 more reply
• 
  Apr 19, 2020
  samwaf Purchased

  The same thing happens to me when I want to approve a product.
• 
  Apr 20, 2020
  Seunex Author

  Hello please send me your admin details in private message let me check what wrong
• 
  Apr 20, 2020
  Seunex Author

  As I have seen in the video the item preview image you trying to delete has been manually delete from your local storage.
• 
  Apr 20, 2020
  Seunex Author

  Or when uploading the item do you add preview image?
  
  You will get problem if your uploaded item does not have preview image