172 Support questions or comments

• 
  Aug 21, 2023
  manimuthu Purchased

  Hi,
  
  I am getting this error. The site is getting stuck. is there any solution
  
  Details
  Type: ErrorException
  Code: 2
  Message: Packets out of order. Expected 1 received 0. Packet size=145
  File: /home/searcher/public_html/test/src/framework/PDO/Statement/StatementContainer.php
  Line: 518
  Trace
  #0 [internal function]: SlimSlim::handleErrors(2, 'Packets out of ...', '/home/searcher/...', 518, Array)
  #1 /home/searcher/public_html/test/src/framework/PDO/Statement/StatementContainer.php(518): PDO->prepare('SELECT option_v...'
  #2 /home/searcher/public_html/test/src/framework/PDO/Statement/StatementContainer.php(428): SlimPDOStatementStatementContainer->getStatement()
  #3 /home/searcher/public_html/test/src/framework/PDO/Statement/SelectStatement.php(411): SlimPDOStatementStatementContainer->execute()
  #4 /home/searcher/public_html/test/src/models/Model.php(153): SlimPDOStatementSelectStatement->execute()
  #5 /home/searcher/public_html/test/src/models/OptionModel.php(62): sparkmodelsModel->read('search_items_co...', Array)
  #6 /home/searcher/public_html/test/src/functions/system.php(103): sparkmodelsOptionModel->get('search_items_co...', 10)
  #7 /home/searcher/public_html/test/src/controllers/Site/SiteController.php(273): get_option('search_items_co...', 10)
  #8 [internal function]: sparkcontrollersSiteSiteController->search()
  #9 /home/searcher/public_html/test/src/framework/Route.php(173): call_user_func_array(Array, Array)
  #10 [internal function]: SlimRoute->Slim{closure}()
  #11 /home/searcher/public_html/test/src/framework/Route.php(468): call_user_func_array(Object(Closure), Array)
  #12 /home/searcher/public_html/test/src/framework/Slim.php(1364): SlimRoute->dispatch()
  #13 /home/searcher/public_html/test/src/framework/Middleware/Flash.php(85): SlimSlim->call()
  #14 /home/searcher/public_html/test/src/framework/Middleware/MethodOverride.php(92): SlimMiddlewareFlash->call()
  #15 /home/searcher/public_html/test/src/framework/Middleware/PrettyExceptions.php(67): SlimMiddlewareMethodOverride->call()
  #16 /home/searcher/public_html/test/src/framework/Slim.php(1308): SlimMiddlewarePrettyExceptions->call()
  #17 /home/searcher/public_html/test/index.php(6): SlimSlim->run()
  #18 {main}
• 
  Aug 21, 2023
  MirazMacStudios Author

  Your MYSQL server is unable to handle the load. You should turn off search query logging and delete all the logs. Or upgrade your web hosting.

• 
  Aug 16, 2023
  agakin53 Purchased

  
  hello, I just bought the script and installed it. I want to learn from you. how do i generate individual image videos....ids for google cse.
• View 3 more replies
• 
  Aug 16, 2023
  MirazMacStudios Author

  You can create your own CSE from:
  
  https://cse.google.com
  
  The different types of engines are basically CSE's that are limited to set of custom domains.
  
  For example:
  Videos:
  youtube
  vimeo
  dailymotion
  
  News
  bbc
  cnn
  abcnews
  
  So tons of sites added to each engine to search within them.
• 
  Aug 16, 2023
  agakin53 Purchased

  When we do it that way, I don't understand how video results come out in searches.
  
• 
  Aug 16, 2023
  agakin53 Purchased

  If there is any video on the subject, I would appreciate it if you could let me know because I create it this way, but the video results do not come up, the web search results come out again.
• 
  Aug 16, 2023
  MirazMacStudios Author

  Those aren't video results per se. Those are results that are from the video sites. When you add/edit an engine from dashboard. You can Enable the option "Show Thumbnails" that displays the thumbnails from the video results. That's all.
• 
  Aug 17, 2023
  agakin53 Purchased

  please send me your email i want to send some picture about the problem if is it possible
• 
  Aug 17, 2023
  MirazMacStudios Author

  [email protected]

• 
  Aug 11, 2023
  manimuthu Purchased

  Hi, What is the Update any new feature? as on, Last update:27 June 2023
• 
  Aug 14, 2023
  MirazMacStudios Author

  Only the following file has changed:
  
  site/themes/default/assets/js/app.js
  
  
  It has changed to add support to the promotion feature of Google CSE.

• 
  Aug 6, 2023
  rgbrgb Purchased

  Hi, Can you post what's on "27 June 2023" update? any changelog?
• 
  Aug 6, 2023
  MirazMacStudios Author

  Only the following file has changed:
  
  site/themes/default/assets/js/app.js
  
  
  It has changed to add support to the promotion feature of Google CSE.

• 
  Jul 25, 2023
  meholi Purchased

  Hi sir, how are you ?
  We have only one problem. How can we handle it like css to automatically make the cursor work on the form when our site is entered on the home page? I also added it on the html side, but how can we run the cursor in the form so that they can search quickly when the page is refreshed or when we enter our site?
• 
  Jul 25, 2023
  MirazMacStudios Author

  This isn't currently possible due to the autocomplete plugin.

• 
  Jun 2, 2023
  manimuthu Purchased

  Hi,
  
  While Running the script, it suddenly stucked means it takes more time to index the result. We checked through database and its connection is fine. While we did not get any output from the site. Even i enabled the developer mode and it got the error of "Check with Your Website Administrator". Then i contacted my Data base administrator, he said the queries and dbs are fine and i did not get any select queries. and he is asking " Is there any cache layer inside?".
  
  How to solve the issues?
• 
  Jun 3, 2023
  MirazMacStudios Author

  The script doesn't index any data. There could be some configuration issue. There's no underlying cache layer for the script. Can you try to install the script on another database and see what happens?
  
  Developer mode should show detailed error description. Check if display_errors and error_reporting is enabled on your server and then let me know the errors if you find any.
  
  

• 
  May 27, 2023
  tonyhoang

  Hello, I have a question: Google is working well so how can I buy your script?
• 
  May 27, 2023
  MirazMacStudios Author

  I don't understand your question, can you rephrase?
• 
  May 27, 2023
  tonyhoang

  It means with google, I can find every things easily!
  
  So What is the difference between your script and google?
• 
  May 27, 2023
  MirazMacStudios Author

  The difference is this script allows you to embed the search results using your own domain, with a different stylistic choice.

• 
  May 25, 2023
  aarongiebel Purchased

  Hello again, long time no see!
  Anyways, Is it possible to remove the change background option from the settings page?
  
• View 1 more reply
• 
  May 25, 2023
  MirazMacStudios Author

  Hello.
  Open file: site/themes/default/views/search/preferences.php
  
  Find and remove the following code:
  https://hastebin.skyra.pw/gebewuleqi.php-template
• 
  May 26, 2023
  aarongiebel Purchased

  ty
• 
  Jun 2, 2023
  aarongiebel Purchased

  Hi, I've come across a new issue.
  I logged into the admin account and changed the password, but when I tried to log back in it said my password was incorrect. I am unable to reset the password through email due to a mailer error. I attempted to reset it in the database, which was also unsuccessful.
• 
  Jun 2, 2023
  MirazMacStudios Author

  Perhaps there was an misspelling when entering the password.
  Do this, go to phpmyadmin from your cPanel, select the database Based is installed on, go to the table "based_users"
  
  You should see your account, click edit:
  
  On the password field enter this:
  
  $2y$10$8Na1OWLc45LaMwpC454xyOvU7p8ZP1.LIXbn7eNoVc0F6AOKwL7h6
  
  This will reset the password to 123456

• 
  May 21, 2023
  meholi Purchased

  Hi sir,
  We have only one problem. But I always forgot that.
  The only problem is that 5 seconds after the search is done, the scroll bar comes out from the right and the search button moves to the left. Therefore, there is always a space to the right of the search box. I observed this error on Windows. How can we solve it? It's about CSS though.
• View 5 more replies
• 
  May 21, 2023
  meholi Purchased

  I had this error since I first got it.
• 
  May 21, 2023
  MirazMacStudios Author

  Can you provide a screen recording of this event?
• 
  May 21, 2023
  meholi Purchased

  I can provide tomorrow.
  In short, the scroll does not appear on the far right after searching. But after the results are loaded, when the header part moves to the left, the search button also moves to the left and looks bad.
  
  İ think this is error :
  .ltr .right-0
  
  There seems to be an error in this css.
• 
  May 21, 2023
  meholi Purchased

  It also goes back to normal when the screen is minimized. The disorder is corrected.
• 
  May 21, 2023
  MirazMacStudios Author

  That's the usual behavior, scrollbar only appears when you have enough content to scroll. Provide the the screen recording when you can, I'll take a look at it and let you know.
• 
  May 21, 2023
  meholi Purchased

  Sure:
  Video : https://streamable.com/v3eiom
• 
  May 21, 2023
  MirazMacStudios Author

  Yeah that's the normal behavior. When there is no content, there is no scrollbar is shown, as soon as the results load, now there is content to be scrolled thus the scrollbar appears. If you wish to you can make the scroll area appear always using the following CSS:
  
  body {
  overflow-y: scroll;
  }
• 
  May 21, 2023
  meholi Purchased

  Thank you so much !

• 
  May 4, 2023
  meholi Purchased

  Hello sir
  I just have only one question. How can we make Google ads transparent? So it looks white in dark mode.
• 
  May 4, 2023
  MirazMacStudios Author

  Use inspect element to find out of the ads selector and then CSS to reduce the opacity.
• 
  May 4, 2023
  meholi Purchased

  ohh true, thanks.