70 Support questions or comments

• 
  Jan 28, 2024
  foxartstudios Author

  Dear Customers,
  
  The following features have been added in the upcoming update, it may take a few days for the checks to be done, the documentation to be updated and the update file to be prepared. We cannot give an exact day, but you will not have to wait long. Please note that the list is final and the work is completed, it is not possible to delay it by adding more features.
  
  Also, please note that updates will be released for 2 different software at the same time, so there may be delays in responding to support requests. We will inform you here when the update is released.
  
  Forum
  Link Claim Feature
  Allows users to add galleries, locations, etc.
  OpenAI Support
  Enhancements & Improvements to Bulk Link Submission feature
  User Profile Pages
  Related Links
  Related Articles
  Ability to make the URL optional
  Search Articles
  FAQ Page
• 
  Feb 15, 2024
  Ana19

  Awesome

• 
  Jan 17, 2024
  foxartstudios Author

  Dear Customers,
  
  Please review the documentation we have created for you before creating a support request. Most of our day is spent answering or finding solutions to support requests whose answers are already written in the documentation. We want to provide you with a unique customer experience, and we also want to ensure that everyone can access our products by keeping our prices affordable. But unfortunately, under these conditions, this does not seem sustainable. The updates that were supposed to be done months ago are still in progress and we want to finish them. We would like to state that we are happy to answer your support requests, but we regret to say that as of today we will ignore the questions whose answers are already written in the documentation.

• 
  Jan 15, 2024
  elektrolab Purchased

  I'll ask here, users. Didn't any of you solve a minor modification where the "required" attribute for entering the URL in the entry would be turned off? Where would I find the form for entering it? Thank you for any direction.

• 
  Jan 14, 2024
  KonTra Purchased

  Can you please add the function for “Member – Account ban” in the next update and if members add links that cannot be changed later.
  (Members can otherwise edit the link later and change it to another website that might not otherwise be allowed.)
  Thank you
• 
  Jan 14, 2024
  foxartstudios Author

  Please go to "Payment & Listing Settings" in your control panel and disable "Allow Users to Update Their Submissions". You can also disable user activation by editing the member so the user cannot activate again.
  
  Note: This section is not actively monitored, if you experience any problems, please contact us at [email protected] (not .com).
  
  Have a nice day.

• 
  Jan 9, 2024
  ivanajohn Purchased

  Hello
  
  I have two questions.
  
  When you will release next update?
  
  Can you update script to work with latest PHP 8.3 version?

• 
  Jan 9, 2024
  alex2023 Purchased

  Hi. Where is located the sitemap? I cannot find the URL page. I tried site.com/sitemap.xml but is not there
• 
  Jan 9, 2024
  foxartstudios Author

  Hello,
  
  Please send your support requests to [email protected] (not .com) This is section is not actively monitored.
• 
  Jan 9, 2024
  elektrolab Purchased

  I have the same problem
• 
  Jan 10, 2024
  foxartstudios Author

  https://members.foxart.co/documentation/link-directory-pro/installation/index.html#after-installation

• 
  Jan 8, 2024
  elektrolab Purchased

  Hi, I have copied the files as per your recommendation, created a database and uploaded the content to it, however all I can see is this error. Where am I making a mistake? Thank you :
  
  https://katalog.elektrolab.eu/
  
  
  Fatal error: require(): Failed opening required '/data/0/b/0b4e948e-13d7-432d-8690-64b26adac1e4/elektrolab.eu/sub/katalog/../lapp/vendor/autoload.php' (include_path='.:/usr/share/php' in /data/0/b/0b4e948e-13d7-432d-8690-64b26adac1e4/elektrolab.eu/sub/katalog/index.php on line 36
  
• 
  Jan 9, 2024
  foxartstudios Author

  Hello,
  
  We cannot provide support service in the comments section, can you please send your support request to [email protected] (not .com)?

• 
  Jan 7, 2024
  alex2023 Purchased

  Hi. I cannot see where the member can chose the location while submiting a link. Can you clarify where to activate? I have created all the locations but can t chose one as a member, but only the admin can add.
• 
  Jan 8, 2024
  foxartstudios Author

  Hello,
  
  It is not possible at the moment but it will be added in the next update, we are trying to fix an issue and will release it after that.

• 
  Dec 14, 2023
  alex2023 Purchased

  Hi. Can this script also search in articles? Also, can the search function can search in post details and not only in the titles?
• 
  Dec 15, 2023
  foxartstudios Author

  Hello,
  
  This feature will be included in the update we will release soon.
  
• 
  Dec 15, 2023
  alex2023 Purchased

  Thank you for your reply. I have another question, a valuable feature in my opinion. Can the user be redirected to the redirection page while bypassing the detail page? If I don t want to use the detail page, but directly to visit the target page when clicking on the link, I still want the visitor to be redirected first to the redirection page to show him some ads . This will give more value and will be more attractive for the publishers to use this website. At this point, the visitor needs 2 clicks to visit the target URL: 1 - click on the link and go to the detail page, and then 2 click -on the target URL to actually visit the target page. If we reduce it to one click, members will like it more.
  
  And a recommendation from my side, this script is worth more than 17$, I recommend selling it at 49$. I would buy still it if it cost 49$.
• 
  Dec 16, 2023
  foxartstudios Author

  Hello,
  
  This looks like a pretty cool idea, we'll add this in the upcoming update. We always try to set an affordable price, but we realized that this is not sustainable. Thank you for your valuable suggestion, we will increase the prices of all our products as of the new year.
  
  Have a nice day.

• 
  Dec 7, 2023
  foxartstudios Author

  Don't forget to vote in our poll: https://foxart.co/survey