181 Support questions or comments

• 
  5 months ago
  brendewguedes

  Live chat panel: https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e
  
  still off, is there a way to fix it so I can see it? thanks.
• 
  5 months ago
  ionfirm Author

  You can check now. I've added our Pusher ID details for the live chat response. It's ready for testing.
• 
  5 months ago
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e

• 
  5 months ago
  brendewguedes

  Live chat panel: https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e
  
  still off, is there a way to fix it so I can see it? thanks.
• 
  5 months ago
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e

• 
  5 months ago
  brendewguedes

  Painel de chat ao vivo: https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e
  
  ainda off, tem como arrumar para eu visualizar? grato.
  
  
• 
  5 months ago
  brendewguedes

  The live chat is still down, do you really know how to fix it? It's been four days and nothing, and this is how you provide support? I can't fix the code itself.
  
  https://wa.ionfirm.com/user/cloudapi/chats/feafe67d-a2ef-4785-acfb-9fbcdc10873e

• 
  5 months ago
  brendewguedes

  What is included in the standard package? Campaigns, official WhatsApp, unofficial WhatsApp, live chat and more?
• 
  5 months ago
  ionfirm Author

  Plugins are not included in the Standard License and must be purchased separately. The Regular License provides access to core Official WhatsApp API features such as One-to-One Messaging, Live Chat, Bulk Messaging, Chatbot, Campaign Management, Template Creation, REST API access, Admin Panel, User Panel, support for 11+ Payment Gateways, and more.
• 
  5 months ago
  brendewguedes

  apinão oficial?

• 
  5 months ago
  brendewguedes

  Live Chatoff, how much do the plugins cost?

• 
  6 months ago
  rollyz

  Will users who log in via unofficial WhatsApp (by scanning a QR code) be able to use bulk messaging and ChatGPT-powered replies, or are these features only available for those who log in via the official WhatsApp API?
• 
  6 months ago
  ionfirm Author

  Yes, bulk messaging is available with the unofficial WhatsApp plugin. ChatGPT-powered replies are also compatible with it, but some minor modifications are required. If you decide to proceed, our team will adjust the code to ensure ChatGPT-powered replies work seamlessly with the unofficial WhatsApp plugin.

• 
  6 months ago
  Priyanka13

  Can we use it for India, because we have seen that the price is written in dollars and I have not shown me the option to inr in the demo admin, what can be done in rupees inr, how will it happen tell me in detail
• 
  6 months ago
  ionfirm Author

  Yes, it is compatible with the Razorpay Payment Gateway in India. Currency selection is configurable via the admin panel's order options.

• 
  6 months ago
  itsmejomijohn

  hi,
  in demo, I didn't see any drag-and-drop bot builder or flow builder, so is there any drag-and-drop option available?
• 
  6 months ago
  ionfirm Author

  The drag-and-drop chatbot builder is on our roadmap and will be introduced soon.

• 
  7 months ago
  akwebinfotech Purchased

  tell me this software install normal hosting?
• 
  7 months ago
  ionfirm Author

  It is possible to install it on standard hosting, which includes shared hosting environments. A cURL enabled environment is all that's required.
• 
  7 months ago
  akwebinfotech Purchased

  hostinger hosting install possible this script
• 
  7 months ago
  ionfirm Author

  Yes, it is possible to install it on Hostinger as well.

• 
  8 months ago
  wilvack

  I saw this in your FAQ: Yes, SaaS functionality is available with the regular license. However, opting for the extended license provides access to unlimited script modifications. // If I dont want to make any modifications, just packs, colors, contact, texts and images...with regular license its Ok, right? all the plugins and everything in demo its included, right? need your answer asap