3 Support questions or comments

• 
  1 month ago
  Volkankutlubay Purchased

  Hi, When I open the project no matter what I do when I hit play the unity player doesn't start and stuck at "Reloading Domain". I tried this on my late imac 2025 and my macbook pro and it is same. No matter what I do I can not get into the gameplay. I also tried different scenes for this. I would like a refund for this.
• View 8 more replies
• 
  1 month ago
  Volkankutlubay Purchased

  Also I realised there is not title screen for the game like The Game Logo Game Start etc. which I can modify. There are only levels, Game, Coin Shop and Skinshop.
• 
  1 month ago
  Volkankutlubay Purchased

  I somehow managed to make it work but not the default downloaded unity project folder but I had to export the whole project as Unity PAckage and reimport it into Unity. Still I can not control the character with keyboard as default but I have to hit use keyboard input in player controls. even that when I make the player jump when he lands all the controls are gone can not rejump again. And then if I restart game same things happen with touch controls. I wonder what will happen next with this code. I really want a refund. Here is the video that showas what is happening.
  https://www.youtube.com/watch?v=_Xh5aiP1Jew
  
  The video is unlisted.
• 
  1 month ago
  NextLevelGames Author

  Hello,
  I just downloaded and opened the project in Unity 6, and it’s working perfectly. There’s no “Reloading Domain” or freezing issue. Please start the game from the “Game” scene — that’s also the main title scene, where you’ll find the “Tap to Play” text and menu buttons (as shown in the demo APK and video).
  
  If you want to show your own logo, you can either create a new scene for it or display it on the splash screen.
  
  If you prefer using the keyboard as the default input, simply check the “Use Keyboard Input” box before playing the scene — it’s very simple.
  
  The player also jumps and lands correctly. However, when developing, we often tweak certain settings in Unity’s Editor Time and Physics sections. Exporting the project as a Unity package might reset some of these settings in a new project, which can cause landing or physics issues.
  
  To fix this, please redownload the new file and use Unity 2022 or Unity 6 versions.
  If you still face the “Reloading Domain” issue, try opening another project — this problem usually occurs on macOS systems.
  
  Don’t worry — I’ll always be here to help you. 😊
• 
  1 month ago
  Volkankutlubay Purchased

  That's the problem in the explanation you have said Untiy version 2022 and I try to open it in Unity 20222. Now will try in Unity 6 and hope it works. Thank you for the reply.
• 
  1 month ago
  Volkankutlubay Purchased

  Also what is the keyboard button for starting the game instead of touching the screen with arrow if the player wanted to play the game in a PC or Mac. Like If I wanted to publsh it on Steam it would be annoying for people to tap the screen with mouse all the time when they have their hands on the keyboard getting ready to play the level. Thanksç
• 
  1 month ago
  Volkankutlubay Purchased

  One more thing also. Does the game have have ATT and the Google Admob Style GPDR implemented? for IOS??
• 
  1 month ago
  NextLevelGames Author

  It also works in Unity 2022.
  I tested the project multiple times in the Unity Editor and on Android before publishing the final code.
  
  If someone plays on PC, they’ll need to use the mouse to start the game on the menu screen, since the project is mainly designed for mobile devices. However, since you have the full source code, you can easily modify it to use any keyboard button (for example, Enter) instead of the mouse.
  
  I’ve used the Google Mobile Ads SDK for Unity, and you can find all the details on the AdMob website.
  
  If you’re asking about publishing — yes, you can publish the game with these ads without any issues. Just make sure to replace the AdMob IDs with your own.
  The same SDK works for both Android and iOS platforms.
• 
  1 month ago
  Volkankutlubay Purchased

  Hi, I am sorry but I followed every step you said for Unity 6 and it still gets stuck when I hit play. I even recorded the whole process of opening the project in Unity 6 and you will see it will get stuck there forever. This project is unworkable for me and that might be because I am in Silicon Mac and that is causing the problem. I am assuming you created the project in a PC and that is clashing with Mac. Right now I can not work with this project and I would like a REFUND please urgently on this project.
  
  https://www.youtube.com/watch?v=kNUmwpiCPD0
  
• 
  1 month ago
  NextLevelGames Author

  PLease try this fix — it solves most Unity issues:
  
  1 Close Unity completely.
  
  2 Open your project folder in Finder (Mac).
  
  3 Delete these folders (Unity will automatically recreate them next time you open the project):
  
  Library/
  Temp/
  Obj/
  Logs/
  
  4 Reopen the project in Unity.
  
  ⚠️ The first import may take a few minutes — this is normal.
• 
  1 month ago
  Volkankutlubay Purchased

  Hi but this also did not work plus there was not a Obj/ folder. It is still stuck at "Executing OnBefore AssemplyReload Callbacks." saying "Running managed callbacks" like 5 minutes now I am waiting. Any more suggestions?
• 
  1 month ago
  NextLevelGames Author

  Hello, please compare the Physics 2D General Settings of both projects — the original downloaded code and your exported project.
  Make sure to match the exported project’s settings with the original project’s Editor Physics settings.
  
  Also compare the Physics GameObject settings and Time settings.
  
  You can find all these settings under the Project Settings window in Unity (under Edit → Project Settings).
  
  Please try this — it should fix the player landing issue.

• 
  Oct 7, 2024
  semerkand Purchased

  Hello, I purchased this source code, but I couldn't figure out how to change the characters. How can I replace the in-game characters with the ones I downloaded from Mixamo? Could you share any documentation on this?
• 
  Oct 7, 2024
  NextLevelGames Author

  Hi, To change the character, go to the character prefab, and in the child objects, you'll find the model GameObject. Replace the entire model GameObject with your own model GameObject—not just the mesh.
  
  If you're new to Unity, this might be a bit challenging because you'll also need to replace and set up the new character animations. You can consider hiring a Unity developer to help with these changes.
  
  And Sorry, we can't make documentation on this because changing the character is a lengthy process.

• 
  Sep 27, 2024
  Eareis

  Hello, I'm interested in porting this game to consoles (Playstation, XBox, Switch). If I buy it, will I be able to do this porting work?
  I will keep the credits to the creators.
• 
  Sep 27, 2024
  NextLevelGames Author

  Hi, this is Unity code, so it can be built for multiple platforms. If you know Unity game development, you can handle it.
• 
  Sep 27, 2024
  NextLevelGames Author

  Please buy from this link
  
  https://www.codester.com/items/51080/jack-platformer-game-unity-source-code?ref=NextLevelGames
• 
  Sep 28, 2024
  Eareis

  Yes, we do this porting work for consoles, I will be purchasing it.
  Thanks