56 Support questions or comments

• 
  7 months ago
  mf777 Purchased

  Good morning, I sent you a private message.
  Because I have a problem with the installation so maybe you can help me.
  Thank you
• 
  7 months ago
  probwebsolutions Author

  Please check the inbox.
  
  Thanks and regards

• 
  7 months ago
  Ajjuhero Purchased

  Can I install this script by doing following steps?
  i) Upload .zip file on file manager.
  ii) Extract all files.
  iii) Create database in MySql.
  iv) Assign user to database.
  And then install?
  
  Plz reply, it will help me a lot.
• View 3 more replies
• 
  7 months ago
  probwebsolutions Author

  You need to follow the documentations, because we described everything about installations in the documentations.
  
  Thanks and regards
• 
  7 months ago
  Ajjuhero Purchased

  Documentation isnot clear so, I have told you above steps.
  Can't I install it through above steps?
  
  Plz reply!
• 
  7 months ago
  probwebsolutions Author

  Please message your issue to us so we can check and fix.
  
  Thanks and regards
• 
  7 months ago
  probwebsolutions Author

  Please read this documentation we have mentioned everything about installation.
  
  
  https://game-store.probweb.com/documentation/index.html#installation
• 
  7 months ago
  Ajjuhero Purchased

  Import the SQL file game_portal.sql Located in the zip file which you downloaded and import all the data in the database.
  
  I donot understand this line?
  Can u help me to understand?
• 
  7 months ago
  probwebsolutions Author

  You need to install it manually on your server. So this line available in the documentation this file contains the data and preadded games. Which we have written in the description of the product page.
  
  
  Thanks and regards

• 
  7 months ago
  MrxCyberNet Purchased

  Hi... Me Favicon not work
  
  Error Favicons
  
  How to life Favicon
• 
  7 months ago
  probwebsolutions Author

  Please send your query by using message so we can fix

• 
  7 months ago
  yanyugame Purchased

  After uploading the project files, follow these steps to upload the database:
  
  Navigate to the Cpanel and open phpMyAdmin.
  Create a new database.
  Import the SQL file game_portal.sql Located in the zip file which you downloaded and import all the data in the database
  
  What does Cpanel mean?
  open phpMyAdmin
  Is phpMyAdmin a file? phpMyAdmin.php?
• 
  7 months ago
  yanyugame Purchased

  Is this only for phpmyadmin.rb?
• 
  7 months ago
  probwebsolutions Author

  Hi, If you are not using cpanel then find the database and open your database with phpmyadmin, phpMyAdmin is a database management tool which is available all the panels. Because we are talking about shared hosting so we mentioned cpanel.

• 
  8 months ago
  yanyugame Purchased

  The games inside also need me to make them again
• 
  8 months ago
  probwebsolutions Author

  No, You don't need to make your games because this script usage API so you only need to add them on your website by a single click.

• 
  8 months ago
  serhat52

  Mesajıma cevap beliyorum ve iframe oyun eklemesi de olmalı yükseklik en gibi boyutları belirleyebilmemiz lazım güncellemeniz lazım scripti temaları.

• 
  8 months ago
  mramhee Purchased

  Hi
  how can i upload php script in hostinger and how to install in my website
  please reply me
  [email protected]
• 
  8 months ago
  probwebsolutions Author

  Hi mramhee, please read the documentation we have mentioned all the steps in the documentation. If you still need help then please message us.

• 
  8 months ago
  Seekein Purchased

  Please reply to my mail as my website is not loading after updating the ads.txt in the backend, I have been waiting for a long and you are not even replying. Please fix my website and revert, I am waiting.
• 
  8 months ago
  probwebsolutions Author

  ads.txt file is just a file stored in the root directory, it is required for website verification only and the changes on this file will not be harm your website. But you may please share your website link so we can check and fix your issues. Thank you

• 
  8 months ago
  Seekein Purchased

  Hi, recently i bought the gaming php script: ProGame - Arcade HTML Game Portal Website and App. I am not able to instal the script even your documentation is not clear. I need help, please provide one short step by step video tutorial. 
  
  Please check your mail: [email protected]
• 
  8 months ago
  probwebsolutions Author

  Hi, thanks for contact us we will check your email and try to solve your issue as soon possible Also please send your issue by messaging us on Codester you can visit our profile and message us for better resolution.
  
  Thanks and regards

• 
  9 months ago
  pscode Purchased

  Hi,
  
  I am getting some error in script after installation. Please check mail [email protected]
• 
  9 months ago
  probwebsolutions Author

  Thanks to contact us. we will be with you very soon, Thanks again