73 Support questions or comments

• 
  2 months ago
  dansilvac

  Hi, I liked the script, it seems well-built and with many features. The only thing stopping me from making the purchase right now is an advertising system. Do you plan to launch something like that? Promotional posts, promotional banners, something like that?
• 
  2 months ago
  takfedev Author

  I’m not sure at the moment, but I’ll try to add something like that in the future.

• 
  2 months ago
  Jokki

  public or private mode?
• 
  2 months ago
  takfedev Author

  User accounts are public.
  Your question isn’t clear to me.
• 
  2 months ago
  Jokki

  not user website total public

• 
  2 months ago
  Nacsys

  The script looks really interesting, but without native mobile apps, it seems like a wasted opportunity.
  
  1. Are you currently working on Android and iOS apps, or is this not something you’re planning at the moment?
  2. Another thing using MySQL for the database and PHP for the backend: isn’t that a bit of an odd choice? Is your project scalable, and will it be able to handle a million users with only small adjustments in the future?
  3. How does your project compare technically to the current biggest competitor, ColibriPlus?
• 
  2 months ago
  domsen07 Purchased

  Not everything needs a native app. There are already numerous native apps and social networks. If developers focus more on a progressive web app (PWA) than on a website, the project is usually doomed to failure.
  
  See the other social networks.
  
  Most developers try to do too much at once instead of focusing on one thing and optimizing it perfectly.
  
  In other words, it's advisable to stick with a PWA web app and let the developer concentrate on performance and the most important features.
  
  Compare ColibriPlus with Uraal – you'll find that Uraal performs significantly better.
• 
  2 months ago
  Jokki

  is public or private social?

• 
  2 months ago
  cyfro Purchased

  You're not talking to me for 24 days. You read my reports and suggestions 23 days ago, and you haven't read any more on Telegram. Is this product abandoned? You won't be making bug fixes and you won't improve this script?
• 
  2 months ago
  takfedev Author

  The product is not abandoned. An update is coming soon.
  I won’t be available on Telegram for a while, but development is ongoing.
  Bug fixes and improvements are planned.
• 
  2 months ago
  cyfro Purchased

  Okay, that's good to read. It would be a shame to lose so much work. But please review my reports here and on Telegram. I've also seen other users' reports here in the comments, Which are also worth considering in your work. We want to help you develop this product because it has potential.

• 
  2 months ago
  domsen07 Purchased

  Hello, first of all, a big compliment. I've actually seen the script for a while now, but wanted to wait for the update before buying it, as it's very important that something like this is constantly updated. I really like it!
  
  Now, on to my open questions and constructive criticism, which I hope will be addressed soon.
  
  1. When you click on "Edit Profile," the birthdate field is larger than the adjacent gender field and overlaps it. (iOS PWA)
  
  2. Commenting on a post opens correctly via a modal, which I really like. However, this doesn't happen when you click on the post itself. This is a bit awkward for the PWA. It would be nice if the modal also opened when you click "Post your Reply" within the text field.
  
  3. Privacy settings: Unfortunately, you can currently only turn the active status on and off and choose who you want to receive messages from. It would be great if you could also make an account private, as well as control who is allowed to comment.
  
  4. Set up and deploy push notifications for the PWA.
  
  5. It's crucial for a social network like this to have full access to all user information as an admin/moderator. This includes sessions, backups, and 2FA codes to help users recover compromised accounts. Account recovery is also essential if an attacker has altered information such as email, phone number, or 2FA settings. Access to the complete log of all account changes is also necessary. Consider implementing a 24-hour time-based block on account settings changes from a new device.
  
  6. Implement user restrictions in the admin panel to limit users' ability to post, comment, or send messages. Furthermore, account status is currently being rolled out across all major social networks, as mandated by law throughout the EU and the USA. This allows users to check their account status at any time (indicating a risk of account loss and restrictions). Users can appeal any such restrictions.
  
  
  ``` 7. It would be great if, in the PWA, when you're chatting with someone and the keyboard opens while you're typing, you could still see the entire page. That is, who you're writing to. Currently, the keyboard cuts off the window at the top (iOS PWA).
  
  8. It would also be fantastic if there was an option, similar to Instagram and other platforms, to view "Account Information." This would include how often the username has been changed, when and where the profile was created (date/country), and how long it's been verified, if it is.
  
  I haven't installed and run the script myself yet. These are just points I noticed while looking at the web and PWA (iOS) demos.
  
  Thanks for your time! And I'm looking forward to some great updates. Cheers.
• 
  2 months ago
  domsen07 Purchased

  I have one more thing to add: In the iOS PWA, when you're in a chat with someone, the message input field displays a black border (dark theme). This should probably be removed.
  
  Also, when scrolling through messages within a chat, you currently swipe the entire page. The "Message Input" bar and the name, avatar, etc., of the other person should remain fixed, and you should only be able to scroll within the chat. It would also be great if you could report individual messages.
  
  I think that's all for now.

• 
  3 months ago
  cyfro Purchased

  21. Scrolling through emoticons when adding a post, for example, on an Android phone is practically impossible. Sometimes, you can only move the slider on the right, but rarely. You should use your finger to scroll through emoticons.
  
  Other information on Telegram.

• 
  3 months ago
  cyfro Purchased

  1. Social media platforms are considered telecommunications service providers. Therefore, they are required to retain logs for at least 12 months, even after an account has been deleted.
  
  12 months: standard for telecommunications logs (IP, connection times, locations).
  
  How can this be implemented in Uraal?
  
  Is it possible to make accounts and content deleted by users, administrators, and AI (maybe someday)?
  
  They weren't completely removed from the platform, but hidden from users and the user they belong to. And, using a cron job, they were deleted after 12 months.
  
  If not, what other options are there for complying with the law that applies to us?
  
  2. is there end-to-end encryption in the messenger, or is it just end-to-end webrtc video/audio connections?
  If not, will you introduce admin access to user chats, or login as a user to check the legality of content, especially after reports?
  
  In addition, please also respond to the points written on Telegram.

• 
  3 months ago
  cyfro Purchased

  You did not provide update instructions.
  
  You don't publish a changelog.
  
  Besides that, you also have other news on TG.
• 
  3 months ago
  takfedev Author

  Delete the existing public/ folder from the root directory, then move all the MainFiles of the new version directly into the root directory.
  
  It's here
  - https://docs-uraal.mkjuel.com/#update
• 
  3 months ago
  cyfro Purchased

  Ok. Thanks. But please add documentation to the downloads and update the changelog. You're doing a great job. And check Telegram.

• 
  3 months ago
  Rbuka01 Purchased

  Would there be a new version
• 
  3 months ago
  takfedev Author

  It's now aviable

• 
  3 months ago
  Maryyy65 Purchased

  
  Urgent issues needing immediate attention:
  
  1. **Premium videos not playing for creators**
  When a creator locks a video as premium, it only shows a **black screen** on their end and refuses to play. Please confirm urgently whether buyers who purchase the video see the same black screen or if the issue is only on the creator side.
  
  2. Other critical bugs affecting core functionality:
  - Videos failing to upload (consider adding chunked upload support)
  - Buttons becoming unclickable
  - Locked premium videos completely unplayable
  
  These are essential features — the platform is unusable in its current state for creators and potentially for paying users too.
  
  Please prioritize and release a **patch ASAP** instead of waiting for the next full update.
  
• 
  3 months ago
  takfedev Author

  Premium videos not playing for creators: I don’t see any such issue.
  The subscription feature in this script is mainly a simple subscription-based system. It’s not meant for anything complex.
  Any potential issues will be fixed in the upcoming update.
• 
  3 months ago
  cyfro Purchased

  Ad. 1 I don't have this problem. I can play Premium videos normally as a creator.