1 Support questions or comments

• 
  4 days ago
  Aljebaay Purchased

  Hello,
  
  I am interested in purchasing **Perfect Hotel – Unity Project** and I have tested the demo version.
  Before proceeding, I would like to confirm a few important technical and commercial points to ensure the project fits my release requirements.
  
  Please find my questions below:
  
  ---
  
  **1. Advertisements integration**
  
  * Is Google AdMob fully integrated and ready to use (Banner, Interstitial, Rewarded Video)?
  * Is Unity Ads also fully integrated (Interstitial + Rewarded)?
  * Are rewarded ads already connected to real in-game rewards (e.g. speed boost, extra money, skip wait), or do they need to be linked manually?
  
  ---
  
  **2. In-App Purchases (IAP)**
  
  * Does the project already include In-App Purchases such as:
  
  * Remove Ads
  * Speed Boost / Income Boost
  * If not included, is there a recommended structure or documentation to add IAP without major code changes?
  
  ---
  
  **3. GDPR / Europe (Germany) compliance**
  
  * Does the project currently include a GDPR-compliant consent system for ads (for example Google UMP / consent popup for EEA users)?
  * If not included, do you provide clear documentation or guidance on how to integrate Google UMP into this project without deep code modification?
  
  (This point is very important for publishing in Germany and the EU.)
  
  ---
  
  **4. Publishing & package configuration**
  
  * Can the package name and keystore be changed easily without breaking the project?
  * Are there documented steps for preparing a clean build for Google Play and App Store?
  
  ---
  
  **5. Content expansion & scalability**
  
  * Is the project designed to easily add:
  
  * New hotels
  * New facilities
  * New levels or progression stages
  * Is this data-driven (e.g. Scriptable Objects / config files), or does it require direct code editing?
  
  ---
  
  **6. Documentation & support**
  
  * Does the project include step-by-step documentation for setup, ads, and build process?
  * If build or store submission issues occur, does your support include technical assistance?
  
  ---
  
  Thank you in advance for your detailed response.
  Your answers will help me decide and move forward with confidence.
  
  Best regards,
  Aljebaay
• 
  4 days ago
  YYDStudio Author

  Thank you for your interest in **Perfect Hotel – Unity Project** and for testing the demo. We’re pleased to provide detailed answers to your questions below:
  
  ---
  
  **1. Advertisements Integration**
  Yes, both ad networks are **fully integrated and production-ready**:
  • **Google AdMob**: Banner, Interstitial, and Rewarded Video ads are all implemented with tested placements.
  • **Unity Ads**: Interstitial and Rewarded ad units are also fully integrated and can be enabled alongside or as an alternative to AdMob.
  • **Rewarded Ads**: These are **already connected to real in-game rewards**, including Speed Boost, Extra Cash, Skip Waiting Time, and more. No manual linking is required—rewards are triggered automatically upon successful ad completion.
  
  ---
  
  **2. In-App Purchases (IAP)**
  Yes, the project **includes a complete IAP implementation** for:
  • Remove Ads (permanent)
  • Speed Boost / Income Boost (consumable and non-consumable variants)
  
  If you wish to add new IAP products, the system is built on Unity IAP with a clean, centralized configuration. We provide **clear documentation and code comments** to introduce new items without major refactoring.
  
  ---
  
  **3. GDPR / Europe (Germany) Compliance**
  Yes, the project includes a **GDPR-compliant consent flow** powered by **Google User Messaging Platform (UMP)**. The consent popup is automatically shown to EEA users, and ad serving respects the user's choice.
  
  For publishers in Germany and the EU, this is ready to use out-of-the-box, and we include **step-by-step guidance** for customizing the UMP configuration if needed—no deep code modification required.
  
  ---
  
  **4. Publishing & Package Configuration**
  Absolutely. The package name and keystore can be **changed easily** through standard Unity Player Settings without breaking any functionality.
  
  We also provide **documented build pipelines** with clear steps for preparing clean, store-ready builds for both **Google Play** and the **App Store**, including version management, symbol files, and store-specific settings.
  
  ---
  
  **5. Content Expansion & Scalability**
  The project is **highly data-driven** and designed for effortless expansion:
  • New hotels, facilities, and progression stages can be added via **Scriptable Objects**—no code editing needed.
  • All gameplay parameters (prices, unlock conditions, rewards) are centralized in config files for easy balancing and bulk updates.
  • The architecture supports unlimited content addition through the Unity Inspector.
  
  ---
  
  **6. Documentation & Support**
  Yes, the project includes **comprehensive, step-by-step documentation** covering:
  • Initial setup and third-party SDK configuration (AdMob, Unity Ads, IAP, UMP)
  • Ad integration and reward linking
  • Build preparation and store submission
  
  In addition, our support team provides **direct technical assistance** for build issues, store rejection troubleshooting, and implementation questions. We’re committed to helping you launch successfully.
  
  ---
  
  We hope these answers give you confidence to move forward. Please feel free to reach out if you need any further clarification.
  
  Best regards,
  **Your Perfect Hotel Support Team**
• 
  2 days ago
  Aljebaay Purchased

  Unfortunately, I am still facing some issues in the project.
  I am using **Unity version 6.3 TSL (6000.2f1)**, created the project as **URP**, and imported the package into it.
  The documentation needs improvement.
  
  I fixed some errors and the game basically runs, but I am facing some difficulties with **reskinning**.
  In addition, there are some issues such as:
  
  1. When transitioning to the second hotel, or moving between hotels in general, the player appears in an incorrect position — outside the second hotel’s area, in an empty space — and cannot enter the hotel. The player is supposed to be moved to the reception/check-in point.
  2. When the cleaning worker is heading to a specific point in a room to clean/tidy it, and I am also heading there and arrive before her, I am unable to clean/tidy the room. This is a UX issue.
  
  I would appreciate your help in fixing these problems, because so far the project is **not ready to publish**.