14 Support questions or comments

• 
  Jan 2, 2019
  Robert20 Purchased

  Hi Sir, noticed a small issue I made my first sale with Paypal but it was not approved internally after the customer paid. I have to manual approve the sale, is there anyway to get a copy of the mails being send to the customer for controlling?
  
  Also, there is no shipping how can I turn it off and have the system send a mail that the download is available after payment is approved?
  
  Cheers Robert

• 
  Nov 18, 2018
  Robert20 Purchased

  Hi Sir,
  
  Was wondering if you could make a small change... and add the FTP upload fir digital files and multiple files... have a file is 350mb would be better if you could use FTP and then direct the product to the selected file uploaded...
  
  Robert
• View 2 more replies
• 
  Nov 18, 2018
  Robert20 Purchased

  The Other thing it shows a spinning timer but don't upload the file since it's so large...
• 
  Nov 18, 2018
  Robert20 Purchased

  Well Found a work around for larger files just upload a small file 15kb login to your cpanel
  open the file manager and go to content - uploads - digital goods - XX and then copy the file name - rename local copy - to saved file name on server - Upload local over right file thats it you have a working upload per FTP on the server 300mb or more aasd you wish...
• 
  Nov 21, 2018
  Mrplugins Author

  take a look here:
  https://stackoverflow.com/questions/2184513/change-the-maximum-upload-file-size?fbclid=IwAR3j1m9pxr_XGhLhFuU7mI0yg-Ua3G3U726BnPBFW1UrDx-TZiIcDOQWj2Q
• 
  Nov 22, 2018
  Robert20 Purchased

  I did I have set to 300mb..
  
  Robert
• 
  Jan 2, 2019
  Robert20 Purchased

  Hi Sir, noticed a small issue I made my first sale with Paypal but it was not approved internally after the customer paid. I have to manual approve the sale, is there anyway to get a copy of the mails being send to the customer for controlling?
  
  Cheers Robert

• 
  Sep 11, 2018
  Robert20 Purchased

  Hi, Could you please add Stripe...?
• View 1 more reply
• 
  Sep 11, 2018
  Mrplugins Author

  Hi, thank you for purcase and review. I hope to develope this feature for next future.
• 
  Nov 15, 2018
  NifftyNiche

  hello i am trying to purchase this ecommerce script and it will not let me
• 
  Nov 15, 2018
  Mrplugins Author

  what's the problem?
• 
  Jan 2, 2019
  Robert20 Purchased

  Oh Happy New Year....

• 
  Sep 8, 2018
  Seigosoft Purchased

  I am getting this error when I go to http://digitechiptv.com/bc-admin/login.php
  Field 'dependence' doesn't have a default value
  
  how do i fix that
• View 4 more replies
• 
  Sep 8, 2018
  Mrplugins Author

  hi, please remove strict mode from mysql.
  to do this you can use this query
  
  set global sql_mode='';
  
  or, if your server/hosting allows you, set this value info "my.ini" file of mysql server
• 
  Sep 8, 2018
  Seigosoft Purchased

  Fixed, I ran set global sql_mode=''; in the WHM on the VPS, and the issue has been resolved, awesome support
• 
  Sep 8, 2018
  Mrplugins Author

  no problem, i'm here for other problems. have a good day
• 
  Sep 8, 2018
  Seigosoft Purchased

  I am addinga digital product, and when I try to save it, its spinning and not saving. What format is allowed as digital product, I am adding an APK file, but id did not compress it.
  Is there ant special settings needed for this. I will be uploading android, Apple Ios apps for digital downloads, do i need to compress those, if so what format do you recommend.
  
  
• 
  Sep 8, 2018
  Seigosoft Purchased

  I zipped it, and its not saving either, it keep spinning like its doing that, how do i fix that
• 
  Sep 8, 2018
  Mrplugins Author

  it's strange because i just tested it in local and woks fine. can you give me your admin link with credenials to do a test on your server?
  
  please send me them via pvt mail
• 
  Sep 8, 2018
  Seigosoft Purchased

  I sent the log in info