Swift restaurant point of sale (POS) system with sales, accounting, and customer relationship management (CRM) features is a comprehensive software solution designed to meet the specific needs of restaurants and food service establishments. Here's a description our system:

**Sales Features: **

1. **Order Management**: The POS system allows restaurant staff to efficiently manage customer orders, whether they are for dine-in, takeout, delivery, or catering. Orders can be easily customized with special requests and modifiers.
2. **Menu Management**: It provides a user-friendly interface for creating and updating the menu with item names, descriptions, prices, and images. Changes can be made in real-time, and seasonal menus or daily specials can be easily incorporated.
3. **Table Management**: For dine-in restaurants, the system enables hosts or waitstaff to assign tables to customers, monitor table occupancy, and manage the status of orders.
4. **Order Splits and Combines**: The POS system allows flexibility in handling split bills among a group of diners and merging multiple orders from the same table.
5. **Order Customization**: Staff can modify orders, add extra ingredients, and specify cooking preferences to accommodate customer preferences.
6. **Payment Options**: The POS system accepts various payment methods, including cash, credit/debit cards, mobile wallets, and gift cards. It also supports split payments if customers wish to pay with multiple methods.
**Accounting Features: **
7. **Sales Reporting**: The POS system generates detailed sales reports, including daily, weekly, and monthly summaries, as well as itemized sales figures. This data is crucial for tracking revenue and assessing the performance of the restaurant.
8. **Expense Tracking**: It allows restaurant owners to record and categorize expenses related to inventory, labor, utilities, and other operational costs. These expense records facilitate financial planning and budgeting.
9. **Inventory Management**: The system keeps track of inventory levels and automatically updates them as items are sold. This feature helps reduce food waste and optimize stock levels.
10. ** Accounting**: Our restaurant POS systems has its own accounting system, streamlining financial record-keeping and reducing manual data entry.
**Customer Relationship Management (CRM) Features: **
11. **Customer Database**: The POS system maintains a database of customer information, including contact details, order history, and dining preferences.
12. **Loyalty Programs**: It supports the implementation of loyalty programs and rewards for regular customers, encouraging repeat visits and customer retention.
13. **Marketing Integration**: Integrated CRM tools allow for targeted marketing campaigns, such as email promotions and special offers, to engage with and attract customers.
14. **Reservations and Waitlists**: For fine dining establishments, the POS system can handle reservations.
15. **Customer Notifications**: The system can send automated notifications, such as reservation confirmations or order ready alerts, via email or SMS to enhance the customer experience.
A restaurant POS system with these features enhances the efficiency of restaurant operations, streamlines accounting tasks, and helps build stronger customer relationships. It is an essential tool for managing and growing a successful restaurant business.

Windows 7 or higher
Microsoft SQL Server 2010 or higher
Microsoft Excel
Visual Studio 2010 or higher
.Net Framework 4.7.2 or higher
Crystal Reports for Visual Studio