39 Support questions or comments

• 
  1 month ago
  xshadow Purchased

  Hello,
  I did contact you long time on 22 January and 8 March but no answer from your side.
  I hope everything is ok
• 
  1 month ago
  premiersol Author

  Yes, everything is okay, I was out of work due to out of the country. Will reply you soon
• 
  1 month ago
  TMGTZ Purchased

  Hello There, i still need your help so as to start using the platform .
  it not sending email setup are very complicated .please help
• 
  1 month ago
  premiersol Author

  Please send me a personal message.

• 
  2 months ago
  jsms

  is it possible on double optin using the Confirmation Landing Page with custom page url the url can include the users email. So for example it would be http://yourdomain.com/verify.php?email=[$receiver-email$] and it will be replace with the users email? Let me know.
• 
  2 months ago
  premiersol Author

  It will happen if you will use the MailCarry confirmation page, you can edit it and add shortcodes in it, for outside pages MailCarry can't read custom variables.
• 
  2 months ago
  jsms

  Thanks

• 
  3 months ago
  tutsmonk

  Hi, How different is this from BlueMail or Nova? Also, any email server warm up recommendations?
• View 1 more reply
• 
  3 months ago
  tutsmonk

  Also, which version of PMTA is been used? Thanks
• 
  3 months ago
  premiersol Author

  Hi, this is basically an email marketing application with some advanced features. Secondly, you can configure both PowerMTA 4/5 within MailCarry using its an easy wizard.
• 
  3 months ago
  tutsmonk

  Great, Will purchase in some time.
• 
  3 months ago
  premiersol Author

  You are always welcome!

• 
  3 months ago
  mrmed Purchased

  Hello, I've got some issues with adding a PMTA server to Mailcarry, it gets stuck at the loading and gets back 500 internal error, please look at this image ( https://i.imgur.com/Qn5KYKL.png )please any suggestions to solve this problem?
• View 2 more replies
• 
  3 months ago
  premiersol Author

  Hi, We did some changes about powermta setup, please click the update button, the version would remain same 2.5.5, but it will fixed some quick issues. Hope it will work once you will update your mailcarry.
  Thank you!
• 
  3 months ago
  mrmed Purchased

  I get this error when I click on the update button:
  {"verify":false,"message":"Invalid license key"}
• 
  3 months ago
  premiersol Author

  send me your app url via email [email protected]
• 
  3 months ago
  mrmed Purchased

  I've got in error and I've sent it to [email protected]
  Please try to fix it, I need to install my PMTA server.
• 
  3 months ago
  premiersol Author

  Please add me on skype '[email protected]' to fix it asap. thanks

• 
  4 months ago
  mrmed Purchased

  Hello everyone, I've bought MailCarry since 2 days, and I need a license to activate it
• View 2 more replies
• 
  4 months ago
  premiersol Author

  Hello, how are you, while installation MailCarry will register itself buy auto license key generation moudle.
• 
  4 months ago
  mrmed Purchased

  but the platform shows a pop up tells me to enter a license key and click on a refresh button
• 
  4 months ago
  premiersol Author

  Please send your installed application URL to [email protected], thank you
• 
  4 months ago
  premiersol Author

  Replied
• 
  4 months ago
  mrmed Purchased

  Solved Successfully, thanks

• 
  4 months ago
  sreenivasb2004 Purchased

  Please help me how setup cone
• View 6 more replies
• 
  4 months ago
  premiersol Author

  is this vps or cpanel/web panel?
• 
  4 months ago
  sreenivasb2004 Purchased

  Plesk Panel ( VPS)
• 
  4 months ago
  premiersol Author

  You can see the cron in Settings=>Application =>Application Cron
  and set 'path to execute fie' to something like /var/www/html/artisan schedule:run
  
  May be this will help you:
  https://www.hivelocity.net/kb/what-is-cron-job/
• 
  4 months ago
  sreenivasb2004 Purchased

  One more question email verify how it will work
  Eg : In my vps have 6 Ips When I start email verification all ips will rotate
• 
  4 months ago
  sreenivasb2004 Purchased

  crone job getting same problem
• 
  4 months ago
  premiersol Author

  Email Verifiers belongs to the thrid-party API services, and for your all campaigns, all IPs will be rotate
• 
  4 months ago
  sreenivasb2004 Purchased

  Warning! No running cron found. There's need to setup a cron. [* * * * * /usr/bin/php /var/www/vhosts/directivepublictns.buzz/mailcarry.directivepublictns.buzz/artisan schedule:run >/dev/null 2>&1]
• 
  4 months ago
  sreenivasb2004 Purchased

  Please check once I am getting this error
• 
  4 months ago
  premiersol Author

  please come on skype: [email protected]

• 
  5 months ago
  uddhab99

  question: have user registration option?
• 
  5 months ago
  premiersol Author

  There is client management and staff user management, and if you are talking about signup like options, then you will need some custom programming.

• 
  5 months ago
  Sheehan Purchased

  My license code doesn’t work. “Invalid License Key” Please help me.
• 
  5 months ago
  premiersol Author

  Please email your application URL on [email protected]

• 
  6 months ago
  mreal Purchased

  Hi
  
  My license code doesn’t work. “Invalid License Key” Please help me.
  
  I can't upgrade the new version for this message
  {"verify":false,"message":"Invalid license key"}
• 
  6 months ago
  premiersol Author

  Please don't worry, you may send your application url via Email '[email protected]'

• 
  7 months ago
  munaiyi Purchased

  The Campaign Schedule does not work ,Satus is preparing .
• 
  7 months ago
  premiersol Author

  when you have scheduled the campaign, still in preparing. you can add us on skype also.
  skype: [email protected]