93 Support questions or comments

• 
  1 month ago
  foxi Purchased

  Application is asking for license key after reinstall, I have sent an email to [email protected] with my app Link—please look into this asap
• View 8 more replies
• 
  1 month ago
  eyugcom Purchased

  @premiersol I am getting the same issue. Kindly remove this license restriction if it is not able to manage. The license key you shared over email is giving me error now. {"verify":false,"message":"Invalid license key"}
  
• 
  1 month ago
  eyugcom Purchased

  I got to know after debugging their Licence verification API as well as their website is dead, it is having DB error.
• 
  1 month ago
  foxi Purchased

  Did you get some response from premiersol?
• 
  1 month ago
  foxi Purchased

  Seems like we paid for a script that we can't use. That is ridiculous. If I does not get a response from the author within 3 days, I will report it to codester and claim a refund.
• 
  1 month ago
  premiersol Author

  The license key should work, do you have the kye?
• 
  1 month ago
  foxi Purchased

  No, the field is suddenly empty. Before no issue, then suddenly it asked for the key. Where can I find my key???
• 
  1 month ago
  premiersol Author

  send your app url to [email protected]
• 
  1 month ago
  premiersol Author

  send your app url to [email protected]
• 
  1 month ago
  foxi Purchased

  Already send
• 
  1 month ago
  premiersol Author

  replied
• 
  1 month ago
  foxi Purchased

  Thank you, key works

• 
  3 months ago
  eyugcom Purchased

  Hi, It is been days since i wrote for another problem i am facing but no response.
  
  I am not able to add sending domain.
• View 5 more replies
• 
  3 months ago
  premiersol Author

  what is the error
• 
  3 months ago
  eyugcom Purchased

  refer the image attached https://imgur.com/a/Y340qjH
• 
  3 months ago
  eyugcom Purchased

  @premiersol could you please respond?
• 
  3 months ago
  premiersol Author

  It should be add, you should tell us the exact error
• 
  2 months ago
  eyugcom Purchased

  I shared the screenshot of the error what i am getting when trying to add domain. It is showing the error as method not allowed. rest if you need to check i can share you in email, if you respond over there. I already wrote one, around 10 days back.
• 
  2 months ago
  eyugcom Purchased

  wrote you on 21st and then a follow up on 1st nov but no response over there.
• 
  2 months ago
  premiersol Author

  method not allowed mean some server error, we can't help you to server side changes. try demo and a domain, if adding successfully just update your mailcarry copy. it should be working fine.
• 
  2 months ago
  eyugcom Purchased

  You let me know on which hosting it should work? I tried getting a fresh install. It doesn't seems the hosting problem at all, all the required php extensions, permissions and PHP version are good as advised as per application . As i consulted php developer he advised to get the route controller checked.

• 
  4 months ago
  Ecomnation Purchased

  Application is asking for licens key after install, I have sent an email to [email protected] - please look into this asap
• 
  4 months ago
  premiersol Author

  please send your app url on [email protected]
• 
  3 months ago
  allimercy1 Purchased

  I am getting the
  same problem as well. asking for licens key
• 
  3 months ago
  premiersol Author

  replied

• 
  4 months ago
  eyugcom Purchased

  I got the script installed, but after sometime it is asking for license key.
• View 2 more replies
• 
  4 months ago
  premiersol Author

  when you install the script then go to setting and update. it will set the license key, if not existing for any case.
• 
  4 months ago
  eyugcom Purchased

  The installation was successful, but while it started asking for license key.
• 
  4 months ago
  premiersol Author

  send me your app url at [email protected]
• 
  4 months ago
  eyugcom Purchased

  Mailed a week ago, but no response over email.
• 
  4 months ago
  premiersol Author

  please send your app url on [email protected]

• 
  4 months ago
  mreal Purchased

  Hello
  
  I haven't used the script for a long time.
  
  Now I want to update the script but I get the following message
  {"verify":false,"message":"Invalid license key"}
  
  Current version: 2.5.7
  Latest Available Version: 3.0.2
  
  It remains the same and does not update to the most recent version
  
  And on the dashboard
  Warning! No running cron found. There's need to setup a cron. [* * * * * /usr/local/bin/php /home/user-hosting/example.com/artisan schedule:run >/dev/null 2>&1]
  
  What can I do in these two cases
  
  Thanks
• View 2 more replies
• 
  4 months ago
  premiersol Author

  Hi,
  Please send your installed app url on [email protected]
• 
  4 months ago
  mreal Purchased

  I have sent you a response via email. Please, check it
• 
  4 months ago
  premiersol Author

  we did not received yet please make sure you are sending on correct email [email protected]
• 
  4 months ago
  mreal Purchased

  I sent the email to the email you indicated here previously
  
  I resent the email to the address you indicated again.
  
  Please check your SPAM folder
• 
  4 months ago
  premiersol Author

  replied

• 
  5 months ago
  Scott9 Purchased

  It was working perfectly until I migrated to bigger server and now it is asking for license key.
  
  Entering the License key provided by codester is not working. Basically, it’s broken or I’ll have to rearrange the code to remove license request??
• 
  5 months ago
  premiersol Author

  basically the license key was auto set any how nproblem you can send your app url on [email protected]
• 
  5 months ago
  Scott9 Purchased

  I have sent you a response via email
• 
  5 months ago
  premiersol Author

  already replied, check your span also

• 
  7 months ago
  xshadow Purchased

  Hello,
  
  When do you plan to update Laravel to the latest version ?
  
  Thanks

• 
  7 months ago
  enritch Purchased

  Hello,
  
  I have purchased the Mailcarry very long back and now i'm trying to install, its asking license key where can i find it?
  
  Thanks.
• 
  7 months ago
  premiersol Author

  It normally set automatically.

• 
  7 months ago
  foxi Purchased

  Why does the Feedback Loop always disappear, and I have to create a new one?
  
  And also have this error:
  
  AppJobsCampaignPrepare has been attempted too many times or run too long. The job may have previously timed out. {"exception":"[object] (Illuminate\Queue\MaxAttemptsExceededException(code: 0): App\Jobs\CampaignPrepare has been attempted too many times or run too long. The job may have previously timed out. at /www/wwwroot/mywebsite.com/vendor/laravel/framework/src/Illuminate/Queue/Worker.php:601)
  
  Furthermore, I still didn't get a reply to my last email. Please check your emails. Thank you.
• 
  7 months ago
  premiersol Author

  I am not sure why it's happening, it should not work like that
• 
  7 months ago
  foxi Purchased

  So, what's then the solution? The script was created by you or?
  
  And now again I get the Error Warning! No running cron found. There's need to setup a cron. [* * * * * /usr/bin/php /www/wwwroot/mywebsite.com/artisan schedule:run >/dev/null 2>&1]
  
  Because of this cron error I changed Server and Panel because I thought it was a Provider problem. But now, can see it is your Script!!! FOR WHAT DID I PAY??? For a script, that doesn't work and full of bugs??? I expect a solution

• 
  7 months ago
  foxi Purchased

  Hello,
  
  Since I didn't get an answer via email, I'll try again here.
  
  I fixed the problem with the CronJob and configured and set everything up so far. The one with the invalid serial number is gone now too. Now I have started a campaign, but unfortunately, it just stops.
  
  Before, I had set a sending limit of 300 emails per hour. After 8 emails were sent, the sending stopped and this error appeared in the error log:
  
  "mc:process-bounces-PMTAbounces => Trying to get property 'server_ip' of non-object"
  
  I then made the limit unlimited and it started up again. Then the dispatch stopped again at 213 sent e-mails. I then pressed pause and play again to continue.
  
  Why does it always stop? I can't keep clicking pause and play. What can I do here?
  
  In addition, an upload of a larger list is not possible, all entries are marked as invalid and the list is empty at the end.
  
  The following error messages also appear in the error log:
  
  AppJobsListImport has been attempted too many times or run too long. The job may have previously timed out. {"exception":"[object] (Illuminate\Queue\MaxAttemptsExceededException(code: 0): App\Jobs\ListImport has been attempted too many times or run too long. The job may have previously timed out. at /www/wwwroot/YourWebSite.com/vendor/laravel/framework/src/Illuminate/Queue/Worker.php:601)
  
  And a lot of this error:
  
  mc:cleaner:8 => unlink(/www/wwwroot/YourWebSite.com/storage/users/1/schedule_campaign/3/..): Is a directory
  
  Thanks in advance.
  
  Best regards
• View 2 more replies
• 
  7 months ago
  premiersol Author

  replying you over email
• 
  7 months ago
  foxi Purchased

  Haven't received an email response yet. I managed to upload the list, but the progress with Scheduled Campaigns takes forever. To "process" (not send!) 10000 emails almost 2 hours!!! And it can't be my server (dedicated 12 core processor, 64 GB Ram, etc.). Why does it take so long to process???
  
  The tracking also doesn't work at all, although everything is set as specified.
• 
  7 months ago
  premiersol Author

  update, max_execution time, and for tracking it looks the mentioned tracking domain track.wecomb....com it should work or the Main Domain within Sending Server settings.
• 
  7 months ago
  foxi Purchased

  Now it works. Thanks for your help
• 
  7 months ago
  foxi Purchased

  Now it works. Thanks for your help