MailCarry - Email Marketing Software

9 Support questions or comments

• 
  2 weeks ago
  soomrojb Purchased

  I am trying to install the app however seems like it's redirecting back to /install/ path again while showing 404 error and apache2 logs doesn't show anything useful.
  
  Here are quick logs:
  
  script '/var/www/html/install/install.php' not found or unable to stat, referer: http://abc.com/install/
• 
  2 weeks ago
  premiersol Author

  can you make sure you have mode_rewrite enable on the server
  may be this will helps you: https://community.mailcarry.com/viewtopic.php?id=22

• 
  1 month ago
  nguyendongdotvn Purchased

  Hi team
  
  Could I ask if the suppression list can use the domain? (ex: @ abc.com)
  
  Best Regards,
• 
  1 month ago
  premiersol Author

  Please update your MailCarry copy and then you will be able to add the domain as well for suppression like @abc.com

• 
  1 month ago
  mreal Purchased

  Hi.
  
  I wrote you on Skype
  
  Regards
• 
  1 month ago
  premiersol Author

  Replied!

• 
  1 month ago
  nguyendongdotvn Purchased

  I encountered an error: No query results for model [App \ Models \ User] 1 when installing.
  Please let me know how to handle this error.
• View 2 more replies
• 
  1 month ago
  premiersol Author

  Have you checked the discussions, it's about the same issue:
  
  https://community.mailcarry.com/viewtopic.php?id=28
  
  https://community.mailcarry.com/viewtopic.php?id=32
  
• 
  1 month ago
  nguyendongdotvn Purchased

  Hi Premiersol; I checked and done the steps but I still get the same error (No query results for model [App \ Models \ User] 1)
  
• 
  1 month ago
  premiersol Author

  can you please add a skype: contact@premiersol.com
• 
  1 month ago
  nguyendongdotvn Purchased

  I can't add your skype, could you please add my skype?
  My Skype: 01688101900
  Best Regard,
• 
  1 month ago
  premiersol Author

  Okay let me try to add your skype, you can also try the following:
  Skype: d591d150387209bd

• 
  2 months ago
  bpbpbp

  Hi, do it work at share hosting?
  let me now if the share hosting must have some other things so I can ask the hosting support.
  
  thanks
• 
  2 months ago
  premiersol Author

  Normally a VPS/Cloud is recommended even $5/month.
  
  For shared hosting you will need to make sure PHP 7.2 and the PHP extension as mentioned at:
  https://community.mailcarry.com/viewtopic.php?id=22
  
• 
  2 months ago
  bpbpbp

  great, I will check it and get back.
  tanks
• 
  2 months ago
  premiersol Author

  You are always welcome!
  You can even post your queries on https://community.mailcarry.com

• 
  2 months ago
  forangel2011

  Do i need to setup PowerMTA on server? Do you have installation instruction for powermta?
• View 1 more reply
• 
  2 months ago
  premiersol Author

  Yes, the PowerMTA should be installed on a server with basic settings, and then you can set the advance PowerMTA configuration with MailCarry for your IPs, Domains, Bounces, DNS entries, etc.
  
  And as far as the PowerMTA installation is concern, it depends on OS and you can Google it.
• 
  1 month ago
  shadabd2016

  Please fix XSS issue on your website ....
• 
  1 month ago
  shadabd2016

  or mail me shadabd2016@gmail.com
  
• 
  1 month ago
  premiersol Author

  It's fixed, thank you for highlighting it!

• 
  2 months ago
  initiotechmedia

  Congratulations!!! Nice Work, Good Luck With Sale
• 
  2 months ago
  premiersol Author

  Thanks!

• 
  2 months ago
  johnf Purchased

  I have installed PowerMTA on ubuntu 18.04, will it work for that also?
• 
  2 months ago
  premiersol Author

  Yes, MailCarry PowerMTA feature is compatible with CentOS 7, CentOS 6, and Ubuntu
• 
  2 months ago
  johnf Purchased

  Great!

• 
  3 months ago
  alihassan786 Purchased

  Does it have any kind of autoresponder/automatization? For example: I have a List called “One” and a List called “Two”, everyone who subscribe in list One (by a form) will receive a e-mail one minute after with “Here is your e-book” and after one hour another email with “Also, get this other ebook”. Members of list “Two” will receive a e-mail 3 days after joining with “Thanks for buying or ebook, here you can get e free one”.
• 
  3 months ago
  premiersol Author

  Yes, you can do this via "Drip" feature. First you will need to add a drip then schedule it as per your requirement.
• 
  3 months ago
  alihassan786 Purchased

  very nice! And is that also possible to send a single campaign with multiple ESPs.
  Eg. we have maligun, sendgrid, and amazon ses accounts and a list of 30000 contacts, and we need to send 10000 per ESP?
• 
  3 months ago
  premiersol Author

  yes you can send a campaign with multiple ESP/SMTP. You will only need to select the required ESP while scheduling a campaign.