MailCarry - Email Marketing Software

12 Support questions or comments

• 
  1 month ago
  xshadow

  Hello, can you provide Skype or your email.
  
  Kind regards
• 
  1 month ago
  premiersol Author

  contact@premiersol.com
  
  both email and skype have the same id.

• 
  1 month ago
  AcvilaSoft Purchased

  Hi,
  I tried to install de script but i have the same error as others "No query results for model [App \ Models \ User] 1"
  Is any possibility to install and use the script with my MySQL 5.3.3? At The moment is not possible to update to 5.7.
  Thanks.
• 
  1 month ago
  premiersol Author

  The MailCarry has the latest JSON datatype, so MySQL 5.7 is recommended. The update to work with MySQL < 5.7 would be available in couple of days.
• 
  1 month ago
  AcvilaSoft Purchased

  i will wait for the new update then. thanks.
• 
  1 month ago
  premiersol Author

  Thank you for your patience.

• 
  1 month ago
  meusite Purchased

  Please help I am in error-No query results for model [App \ Models \ User] 1
• 
  1 month ago
  premiersol Author

  Can you please make sure you are using MySQL >= 5.7.8
  Maybe this will helps you: https://community.mailcarry.com/viewtopic.php?id=32
• 
  1 month ago
  meusite Purchased

  Which web hosting works
• 
  1 month ago
  premiersol Author

  A VPS is recommended, no matter how it is small and can be buy from Digital Ocean, Linode etc.

• 
  3 months ago
  soomrojb Purchased

  I am trying to install the app however seems like it's redirecting back to /install/ path again while showing 404 error and apache2 logs doesn't show anything useful.
  
  Here are quick logs:
  
  script '/var/www/html/install/install.php' not found or unable to stat, referer: http://abc.com/install/
• 
  3 months ago
  premiersol Author

  can you make sure you have mode_rewrite enable on the server
  may be this will helps you: https://community.mailcarry.com/viewtopic.php?id=22

• 
  3 months ago
  nguyendongdotvn Purchased

  Hi team
  
  Could I ask if the suppression list can use the domain? (ex: @ abc.com)
  
  Best Regards,
• 
  3 months ago
  premiersol Author

  Please update your MailCarry copy and then you will be able to add the domain as well for suppression like @abc.com

• 
  3 months ago
  mreal Purchased

  Hi.
  
  I wrote you on Skype
  
  Regards
• 
  3 months ago
  premiersol Author

  Replied!

• 
  3 months ago
  nguyendongdotvn Purchased

  I encountered an error: No query results for model [App \ Models \ User] 1 when installing.
  Please let me know how to handle this error.
• View 2 more replies
• 
  3 months ago
  premiersol Author

  Have you checked the discussions, it's about the same issue:
  
  https://community.mailcarry.com/viewtopic.php?id=28
  
  https://community.mailcarry.com/viewtopic.php?id=32
  
• 
  3 months ago
  nguyendongdotvn Purchased

  Hi Premiersol; I checked and done the steps but I still get the same error (No query results for model [App \ Models \ User] 1)
  
• 
  3 months ago
  premiersol Author

  can you please add a skype: contact@premiersol.com
• 
  3 months ago
  nguyendongdotvn Purchased

  I can't add your skype, could you please add my skype?
  My Skype: 01688101900
  Best Regard,
• 
  3 months ago
  premiersol Author

  Okay let me try to add your skype, you can also try the following:
  Skype: d591d150387209bd

• 
  4 months ago
  bpbpbp

  Hi, do it work at share hosting?
  let me now if the share hosting must have some other things so I can ask the hosting support.
  
  thanks
• View 2 more replies
• 
  4 months ago
  premiersol Author

  Normally a VPS/Cloud is recommended even $5/month.
  
  For shared hosting you will need to make sure PHP 7.2 and the PHP extension as mentioned at:
  https://community.mailcarry.com/viewtopic.php?id=22
  
• 
  4 months ago
  bpbpbp

  great, I will check it and get back.
  tanks
• 
  4 months ago
  premiersol Author

  You are always welcome!
  You can even post your queries on https://community.mailcarry.com
• 
  1 month ago
  abukamal Purchased

  i am also getting the same error
• 
  1 month ago
  premiersol Author

  Can you please make sure, you are using MySQL >= 5.7.8

• 
  4 months ago
  forangel2011

  Do i need to setup PowerMTA on server? Do you have installation instruction for powermta?
• View 1 more reply
• 
  4 months ago
  premiersol Author

  Yes, the PowerMTA should be installed on a server with basic settings, and then you can set the advance PowerMTA configuration with MailCarry for your IPs, Domains, Bounces, DNS entries, etc.
  
  And as far as the PowerMTA installation is concern, it depends on OS and you can Google it.
• 
  3 months ago
  shadabd2016

  Please fix XSS issue on your website ....
• 
  3 months ago
  shadabd2016

  or mail me shadabd2016@gmail.com
  
• 
  3 months ago
  premiersol Author

  It's fixed, thank you for highlighting it!

• 
  4 months ago
  initiotechmedia

  Congratulations!!! Nice Work, Good Luck With Sale
• 
  4 months ago
  premiersol Author

  Thanks!