273 Support questions or comments

• 
  Aug 25, 2018
  Pedrofre Purchased

  Hello I have the following issues now:
  
  1 - When I click "start a petition " (https://imgur.com/a/G7kLFcI) it only works when I'm logged in, but for the guest user its just refresh the homepage, it also happens on your demo. How is the correct link to get the guest user to be prompted with the popup to register?
  
  2 - How I can have the footer in mobile responsive? In mobile, the menu has only the categories nothing more, I would like to add at least the social links.
  
  Thanks
• View 1 more reply
• 
  Aug 25, 2018
  conikal Author

  Hi,
  
  1 - Open homepage with WPBakery, create new Raw HTML and paste this code:
  http://prntscr.com/kmm35g
  
  <button class="submit-signin-btn ui labeled icon primary huge button" id="add-petition-btn" style="background-color: #efc458;color: #333333"><i class="edit outline icon"></i> Start a Petition</button>
  
  you can add color of button with:
  style="background-color: #efc458;color: #333333"
  
  2 -Sorry, Footer on mobile is disabled, I will add option to bring this come bank in next version.
  
  Maybe in next monday.
  
  Thanks
• 
  Aug 25, 2018
  Pedrofre Purchased

  Thanks and for the CTA button on the banner? i need to put this on the theme config.
• 
  Aug 26, 2018
  Pedrofre Purchased

  Hello so far I have this 4 issues:
  
  1 - After setup everything in senditblue when I receive a petition update, on Gmail I see all the emails of the campaign supporters.
  
  [Petition New Update] - https://imgur.com/a/4R2GomN
  
  How I can limit to only the respective supporter.
  
  2 -For the CTA button on the home banner https://imgur.com/a/CsNbPNj what is the code that I need to put on the theme settings (not in the wpbakery), so the guest can be prompted with the signup popup form?
  
  3 - How to get more space between the petition author and the petition title?
  https://imgur.com/a/ILUyseg
  https://imgur.com/a/E8qz60c
  
  4 - Sometimes when I access the homepage I have the bug on the banner, is also happens on your demo: https://imgur.com/a/6zVhlcq it should be like this: https://imgur.com/a/A0bQrhh
  
  
  Can you help me with this?
• 
  Aug 27, 2018
  conikal Author

  Hi,
  
  1 - I am integrating with SendinBlue to develop new feature send email campaign from SendinBlue instead from mail server. Please waiting it..
  
  2, 3, 4. Waiting new version please, I will fix that soon as soon.

• 
  Aug 12, 2018
  newbloc Purchased

  Hello, thanks for your kind response earlier.
  I was wondering if there's any way to adequately list the 1) decision maker and 2) recent updates on any petition as separate pages.
  
  Thanks in advance!
• 
  Aug 12, 2018
  newbloc Purchased

  Also ways to let petition creators to set a goal deadline date for the petition
• 
  Aug 12, 2018
  conikal Author

  Hi newbloc,
  
  Unfortunately, all feature you listed current not available, I will take note to develop in future.
  
  Thank you for suggestion!
• 
  Aug 12, 2018
  newbloc Purchased

  By the way, props to your wonderful effort on letting people across the globe feel easier to have their own petition platform!

• 
  Aug 10, 2018
  pokurivijay Purchased

  Hi, I would like to develop an iOS mobile App for my site, I tried to get the response through inbuilt
  
  domain.com/wp-json/post_type
  
  Do you have any idea how to enable REST to custom post types,
  
  are you planning anything in the near future?
  
  
• 
  Aug 11, 2018
  conikal Author

  Hi,
  
  You can refer this https://v2.wp-api.org/extending/custom-content-types/
  
  you need open campoal-tapo.php and add to line 81:
  'show_in_rest' => true,
  'rest_base' => 'petition',
  'rest_controller_class' => 'WP_REST_Posts_Controller',
  
  and line 800:
  'show_in_rest' => true,
  'rest_base' => 'update',
  'rest_controller_class' => 'WP_REST_Posts_Controller',
  
  current I haven't any plan for app, I will develop app if have a lot sales (over 1000) and requirement.
• 
  Aug 11, 2018
  pokurivijay Purchased

  Ok, Thank you.

• 
  Aug 10, 2018
  js61 Purchased

  Hello,
  I would like to change fields in petition form. what is best way to do that?
• 
  Aug 10, 2018
  conikal Author

  Which fields you want to change? the name of fields or disable fields?

• 
  Aug 6, 2018
  js61 Purchased

  Hi! I imported the dummy content. Everything seems perfect, except the About page (it isn't like the demo, shortcodes are broken).
  
  Can you share the WPBakery Page Builder code of the page from the demo? Or how to fix it? This is what it appears like: https://i.imgur.com/I21FvRQ.png
  
  Thanks!
• 
  Aug 7, 2018
  conikal Author

  Hi, this is WPBakery Code, switch to Classic Editor (text) and paste it https://mega.nz/#!VLQzUSaT!gOJt5Ah0-gRsiv17bp59lRzcwATVGG2hIZl7iR9IFSo

• 
  Aug 3, 2018
  shoresh Purchased

  Hello Conikal,
  
  Would you please update change-log or find a way to notify us whenever a new update is available? I get hundreds of spam marketing emails from Codester and non regarding theme update.
• 
  Aug 4, 2018
  conikal Author

  Hi shoresh,
  
  Update change log is on Overview tab.
  
  I haven't your email so I can't notify for you about new update.
  
  If you get email marketing from Codester, let click on unsubscribe blow that mail or contact to Codester.
  
  Thanks

• 
  Aug 1, 2018
  k2300 Purchased

  Hello,
  
  I would like to know in which file I have to go to modify it is two sentences: https://imgur.com/a/YG1rAJt because it is impossible for me to translate them via poedit or loco translate and I want to modify the checkbox
  
  Thank you
• View 4 more replies
• 
  Aug 1, 2018
  conikal Author

  Hi k2300,
  
  It's still translate via poedit but you need open and update campoal.pot file. Maybe I forgot update this file. so you can you help me self update this file or wait for new version.
  
  Regards
• 
  Aug 1, 2018
  k2300 Purchased

  I wish to have the two sentences like this: https://imgur.com/a/yHIuYpW in order to be able to conform to the RGPD how can I do since I can not find the sentences to translate on poedit or loco is it possible to translate directly in the source files of theme?
  
  Thank you
• 
  Aug 1, 2018
  conikal Author

  You can add this text in Appearance > Theme setting > Appearance > Condition text
  
  Regards
• 
  Aug 1, 2018
  k2300 Purchased

  Thank you I only have this sentence that I can not translate: "Display my name on this petition" and I would like it to be unchecked by default
• 
  Aug 1, 2018
  conikal Author

  download this new .pot file, upload your language folder theme and update your .po translation file you'll see the strings
  https://mega.nz/#!oHgShaRY!-gjpeZ4HMPvVbSCFTDFAI4YvGjmzCY4GKxXYkGBzTgc
  
  If uncheck people will sign as anonymous, are you sure that? this checkbox is set by user not have option for admin. admin only can hidden it.
• 
  Aug 3, 2018
  k2300 Purchased

  Thank you, I would also like to know how to make people who launch a petition can download it in PDF format rather than in CSV? because I wish there is only the number and their first and last name on the downloadable file
  
  Because when we download the petition right now I think it's not very good to present
• 
  Aug 4, 2018
  conikal Author

  Thank you for suggestion, I'll consider this feature to update in new version.

• 
  Aug 1, 2018
  js61 Purchased

  Hi! I'm facing a bug and I have a question too.
  
  Bug: When an update is posted to the petition, it isn't sending an email to everyone who has signed the petition. Is there any way to debug this and find out why; or could you look at it? I've tested and the email service is working fine and wordpress is able to send emails. Just the updates are not sending any emails.
  
  Question: Is there any way to change the permalinks of petitions? For example from site.com/petition/demo-campaign to site.com/projects/demo-campaign?
  
  Thanks!
• View 5 more replies
• 
  Aug 1, 2018
  conikal Author

  Hi,
  
  1. You should disable email to supporters when update and use SendinBlue instead.
  
  2. You change permalink in /plugins/campoal-tapo/campoal-tapo.php line 81: array('slug' => "'petition'
  
  Thanks
• 
  Aug 3, 2018
  js61 Purchased

  Hi! Thank you for the reply.
  
  I was able to change the permalinks successfully.
  
  On the matter of SendinBlue, does the theme have any default integration with the plugin? Or does it work just as a regular mailing plugin? I couldn't find a way to create automatic lists based on petitions.
  
  My goal is to send emails to those members who have signed a specific petition. It could be via updates or manually, but is there an easy way to get the list of all suppoters of a petition?
  
  Thanks!
• 
  Aug 3, 2018
  conikal Author

  Hi,
  
  SendinBlue are depth integration with theme. When a petition created, a Mail List on SendinBlue will auto create. When user sign a petition, supporter's email will add to this List. You will send email to supporters on SendinBlue.
  Setting for SendinBlue with theme:
  Step 1. You active SendinBlue plugin.
  Step 2. Login to SendinBlue Dashboard to get API v2 key and List Folder ID.
  Step 3. Go to Theme Settings > Authentication > Fill your API v2 key and Folder ID. Consider NAME, FIRSTNAME fields this flow your SendinBlue's language you are using, default is English.
  
• 
  Aug 6, 2018
  js61 Purchased

  Where do I find folder ID? Can you show with a screenshot please?
• 
  Aug 6, 2018
  js61 Purchased

  I also see this in Sendinblue settings: https://i.imgur.com/TyDc2we.png
  
  Do I need to contact their support or are "transaction emails" not required?
• 
  Aug 7, 2018
  conikal Author

  No, this is SMTP mail, you can contact them if use smtp from sendinblue or use other smtp from gmail, outlook,.. etc by WP SMTP Mail plugin.
• 
  Aug 8, 2018
  js61 Purchased

  So I don't need to use this. Ok great.
  
  Can you still tell me where I find folder ID though? My SendinBlue is not automatically working with petitions or updates.
• 
  Aug 8, 2018
  conikal Author

  Just switch between two folder on Dashboard > Contact > List
  http://prntscr.com/kg4w8h
  then see on address bar on brower ser, you will see folder at last url
  http://prntscr.com/kg4x85

• 
  Jul 31, 2018
  newbloc Purchased

  Hello, I'm pretty satisfied with your theme, yet wondering whether the demo import has been successful. After the import, I do not see the demo main page's green background image with hands, buttons on it, the petition listing widget with horizontal scroll through arrows, and all the other things(or categories) seems missing until the "how it works" section on the home page, compared to the demo's default homepage. Is it supposed to be?
• 
  Jul 31, 2018
  conikal Author

  Hi newbloc,
  
  1. Set page for your homepage from Setting > Reading > Select Homepage page for Home option
  
  2. If you do not see green background, because media is not imported, upload a image to media and check on Slideshow (https://conikal.com/campoal/documentation/#slideshow)
  
  3. The button, title, horizontal slide on homepage, you need set from Appearance > Theme Setting > Homepage (https://conikal.com/campoal/documentation/#theme-settings)
  
  Thanks

• 
  Jul 30, 2018
  Scandic Purchased

  I´ve purchased the theme and appreciate the excellent install walkthough documentation. The site was easily set up with demo data in less than an hour. I´d now like to translate the theme to Danish - how do I do that and still be able to update theme when you release updates?
  
  Thanks
• 
  Jul 30, 2018
  conikal Author

  Hi Scandic,
  
  You can use Poedit (https://poedit.net) to create new your translattion file from /themes/campoal/language/campoal.pot
  
  Or you can use Loco Translate plugin to translate on Admin Dashboard.
  
  Thanks
  
• 
  Jul 30, 2018
  Scandic Purchased

  I can´t believe I had to wait all of 7 mins before I got your reply - jokes aside this is outstanding support thank you.