189 Support questions or comments

• 
  May 17, 2023
  lagalaga

  Hi,
  Is it possible to import users from xls or csv files?
• 
  May 18, 2023
  epicstudio Author

  we dont have that function implemented in the script yet, but we have a plugin for creating unlimited fake users. However if you want to import users you can do it directly at the database. Thank you.

• 
  May 16, 2023
  farshid

  If I buy the script, can I park the domain or do I need a license to park the domain
• 
  May 17, 2023
  epicstudio Author

  Yes you can park the domain.

• 
  May 16, 2023
  kimling1960 Purchased

  Hello
  the script i downloaded does not have the plugin management in the admin panel its missing, are you sure you have the latest script in the download area as i want to buy the plugin too
  many thanks
• 
  May 17, 2023
  epicstudio Author

  Hi Kimlig. Tomorrow we will upload a new version.

• 
  Apr 12, 2023
  farshid

  If I buy the basic version, how many different domains can I install?
• 
  Apr 12, 2023
  epicstudio Author

  With standard license one domain. With extended license unlimited domains.

• 
  Apr 7, 2023
  farshid

  - ADDED - New theme/frontend settings at the admin panel.
  
  Where can I see this new site template?
• 
  Apr 10, 2023
  epicstudio Author

  Hi. It's not a new theme. It's theme settings. We added new settings for the existing theme.

• 
  Apr 7, 2023
  farshid

  The Notifications section is not in real time. I have to refresh the page. What do you suggest for this problem?
• 
  Apr 10, 2023
  epicstudio Author

  Its because of the server that hosts the demo site.

• 
  Apr 7, 2023
  farshid

  I have another one. I want to add the country of Iran, its provinces and cities. What service do you have for this? Is it added from the management section?
• 
  Apr 10, 2023
  epicstudio Author

  The demo site has limited functions because of the hosting provider. All countries and provinces are included in the script. You don't have to add anything.

• 
  Apr 7, 2023
  farshid

  I tested on the demo site, the chat part was not real time, the messages had to be refreshed, is this not a big problem?
• 
  Apr 10, 2023
  epicstudio Author

  As I already mentioned above it's because of the server. All chat messages use real time Ajax technology so there's no need to refresh

• 
  Apr 7, 2023
  farshid

  Which panel should I buy? I want to install it on two separate sites
• 
  Apr 10, 2023
  epicstudio Author

  What do you mean by panel? I suppose that you mean Licence. If yes then go for the extended licence.

• 
  Apr 3, 2023
  David90 Purchased

  hi , problem script "An internal server error occurred."
  8 server type test , same problem after installation.
• 
  Apr 5, 2023
  epicstudio Author

  This is a generic error David. Send me your site and an ftp account in private message.