156 Support questions or comments

• 
  1 week ago
  MERTO1

  We would like to add a Turkish payment method. Do you provide support in this regard?
  

• 
  2 weeks ago
  exxdout Purchased

  activation
• 
  2 weeks ago
  epicstudio Author

  Check your PM please.

• 
  2 weeks ago
  orrinmalik

  I noticed more than a year without updates...
  When will you update it?
  Thanks!
• 
  2 weeks ago
  epicstudio Author

  Coming soon. We focus first on safety and stability and then we proceed to visual and new features updates. Thanks
• 
  1 week ago
  epicstudio Author

  https://epicdate.fankypixel.com/

• 
  2 weeks ago
  aleko53

  check PM Pls
• 
  2 weeks ago
  epicstudio Author

  Done.

• 
  3 weeks ago
  Marvin34

  check pm
• 
  3 weeks ago
  epicstudio Author

  PM sent

• 
  3 weeks ago
  petercastleuk Purchased

  I cannot get this script to run
  
  is it laravel or just php?
  
  What file and folder permissions ?
  
  What file do I put the database settings?
  
  Your documentation is not clear
  
  Good example
  
  cPanel Installation Guide
  Upload the code to your domain or subdomain folder. Please note the app is designed to run on domain or subdomain and not by sub directory link
  If you want to install on sub directory additional steps needed. (For Help you can contct Us)
  Please create database and database user. Update the .env file with the DB_HOST, DB_PORT, DB_DATABASE, DB_USERNAME, DB_PASSWORD values and check the database connection status.
  Import all the database tables required for the app
  Update APP_ENV value as production and APP_DEBUG value as false on the .env file
  Make sure your storage/ and bootstrap/cache folders are writable (give 775 permission)
  Create a symbolic link of the storage/ folder by going to this link : http://your-app-link /add_storage_link
  Go to your domain. Done, app is installed successfully!
  Composer Installation Guide
  Upload All Files to domain or subdomain folder (Please make sure composer is installed)
  Run Composer install Command
  Please create database and database user. Update the .env file with the DB_HOST, DB_PORT, DB_DATABASE, DB_USERNAME, DB_PASSWORD values and check the database connection status.
  Run php artisan migrate command (IF you want to add demo data also run the command php artisan db:seed)
  Make sure your storage/ and bootstrap/cache folders are writable (give 775 permission)
  Create a Symbolic link to the storage folder by running the command php artisan storage:link
  Go to your domain. Done, app is installed successfully!
  
• 
  3 weeks ago
  epicstudio Author

  Hi, you don't need composer at all. upload the source file to the directory you want and visit this address in your browser. The installation script will guide you step by step. You dont need to create by yourself any file. The script will create any necessary configuration file automatically. If you need any help send us a PM. Regards!

• 
  1 month ago
  vigitalconcept Purchased

  Sent a PM for days with no response. please do reply
• 
  1 month ago
  epicstudio Author

  Check your PMs please.

• 
  1 month ago
  Michel11

  Hi,
  We bought the Epicdate script and 4 other plugins and the installation, but unfortunately you installed it on the wrong location: we want it to be installed on app.datingwinners.com and not on www.datingwinners.com where you installed it. My webdesign company confirmed me that they asked you to install at app.datingwinners.com. Can you please adjust this and install on the asked location ? Kind regards
• 
  1 month ago
  epicstudio Author

  Hi Michel, I am on continuous communication with spotgroup. I explained them with details that the problem is on the hosting company. They must enable the app.datingwinners.com subdomain and point it to the directory I already transferred the script files. If you try to access app.datingwinners.com from your browser you will get the error that the site is not found dueand this is beacuse of dns error. This means that I cant install the script into this subdomain because simply I (and anyone else) don't have access. This is not has to do with your webdesign company or the script at all. This has to do with the HOSTING company.
  
  Next time please send me a private message through my profile page as is not a good tactic to share sensitive server's information publicly.
  
  Best regards!!

• 
  1 month ago
  padonis Purchased

  Thank you for being customer oriented and answering the customers
  
  Is the new version not ready?
  
  can i see new ver screenshot
  
  Thank you for respecting your customers and answering questions, this is the first thing in support
  It is called respect for the customer
  
• 
  1 month ago
  epicstudio Author

  We always answer and support our clients if they run into any issue about the script (technical or installation issues) and pre-sale questions. There is no need to repeatedly ask for the new update. When the update is ready we will announce it here. Best regards.

• 
  1 month ago
  Marvin34

  i need new payment method, its possible?
• 
  1 month ago
  epicstudio Author

  Sent PM