185 Support questions or comments

• 
  6 months ago
  abd3llah Purchased

  There is a strange problem with some converters, for example, the TGA to TIFF converter, where when I upload an image in TAG format, I get the message "Incorrect file format".
• 
  6 months ago
  LittleJohn Author

  some times an image can have the wrong extension. for instance I can add .png to a jpeg image but the image is still jpeg. I just saw you email. send me the image too so i can work on both issues
• 
  6 months ago
  abd3llah Purchased

  I have sent you everything and I hope for a response as soon as possible because the problem is very annoying. I upload the image in the same format that I want to convert from, but I get a message that the file format is not supported??
• 
  6 months ago
  LittleJohn Author

  ok thanks. I'm planning to work on it this evening and tomorrow if needed

• 
  6 months ago
  abd3llah Purchased

  When I try to convert the image to ICO, I get this message: "Something went wrong
  
  File 5958443825673997443 (1).jpg could not be converted to ICO". What is causing this problem?
• View 2 more replies
• 
  6 months ago
  LittleJohn Author

  What is the app url?
• 
  6 months ago
  abd3llah Purchased

  https://imageconverter24.com
• 
  6 months ago
  abd3llah Purchased

  What caused the problem?
• 
  6 months ago
  LittleJohn Author

  Sorry it's a bit late now. I'll work on it tomorrow and send you a message the Codester
• 
  6 months ago
  abd3llah Purchased

  Ok

• 
  7 months ago
  WebVanta Purchased

  Could you please add a few more features?
  
  An option to customize the image dimensions.
  
  An option to set the image file size limit in KB or MB.
• 
  7 months ago
  LittleJohn Author

  Currently I don't have any plans to add new features to the app. I'm busy with other projects but I'll add this to my todo list

• 
  7 months ago
  Marina8 Purchased

  Hello, is the script installation service still available for my server?
• 
  7 months ago
  LittleJohn Author

  The installation service is in the left sidebar. What is you server setup?

• 
  7 months ago
  tamilplay Purchased

  Hi, i forget mail id and password for admin dashboard.How do recover or reset.Please help me
• View 1 more reply
• 
  7 months ago
  LittleJohn Author

  Let me figure it out and get back to you
• 
  7 months ago
  LittleJohn Author

  Try this:
  1. use phpmyadmin to access the app database.
  2. in the users table, you can retrieve the email.
  3. paste the hashed password bellow in the password field and save the change.
  4. now you should be able to login using the email and the new password 123456789
  
  $2y$12$u6Cou8ydoiqxKtUmsl9Hw.NSwDJy83P7IPhuUZ9uRyKwwWVlOom/q
• 
  7 months ago
  tamilplay Purchased

  Thank you admin.Now I changed the password.
• 
  7 months ago
  LittleJohn Author

  You are welcome

• 
  7 months ago
  redne Purchased

  Are there any Black Friday Sales this year?
• View 4 more replies
• 
  7 months ago
  LittleJohn Author

  I don't think that's available on Codester or may be I'm wrong
• 
  7 months ago
  redne Purchased

  Yes, it is currently active and purchased.
• 
  7 months ago
  LittleJohn Author

  I see. That's great
• 
  7 months ago
  redne Purchased

  Why is chmod set to 775 for all directories and 777 for all files? Doesn't this pose a security issue?
• 
  7 months ago
  LittleJohn Author

  what are you takling about?
• 
  7 months ago
  redne Purchased

  https://prnt.sc/tfWVvEvDQqcF
  
  If the upload.zip file is opened on the server, all directories are chmod 775 and all files are chmod 777.
  
  Note: Translate was used for translation.
  
• 
  7 months ago
  LittleJohn Author

  I see. These permissions are set by the server not the script. You should set the appropriate permissions as you see fit

• 
  9 months ago
  nando Purchased

  Had the same issue, after installing got
  Whoops! Something Went Wrong
  Internal Server Error! Please try again later
• 
  9 months ago
  LittleJohn Author

  ok can you send me the log file to [email protected]
• 
  9 months ago
  LittleJohn Author

  I was able to replicate the error on my local machine. I'll work on it now and try to fix it
• 
  9 months ago
  LittleJohn Author

  All the issues have been fixed and the script has been updated

• 
  9 months ago
  abd3llah Purchased

  There is an error in the administration control panel. When I go to the navbar setting, the footer setting, and also the content such as the home page, this text appears: “Whoops something went wrong, internal server error! Please try again later, go back to the dashboard.” What is this problem and what is its solution?
• View 1 more reply
• 
  9 months ago
  LittleJohn Author

  I probably messed up something when I was editing the demo. I'll fix that
• 
  9 months ago
  LittleJohn Author

  Hello, I checked the demo and it's working fine. Did you install the app, then encounter these issues?
• 
  9 months ago
  abd3llah Purchased

  After installing the script and then going to the control panel to adjust the settings, I got the problems I mentioned in the previous message, but when I did the same thing on the phone, none of these problems appeared.
• 
  9 months ago
  LittleJohn Author

  ok can you send me the log file? you can download it from admin tools in dashboard
  

• 
  10 months ago
  abd3llah Purchased

  How do I update the script?
  
• 
  10 months ago
  LittleJohn Author

  This is a new rewrite with extra features. The old script is not updatable. Please read the change log for more details

• 
  10 months ago
  Ajjuhero Purchased

  I want to buy this script,as I liked it so much but only one question came to my mind.
  Q. Why is the sitemap not working in the demo site? Or if we install the script, its also not work?
  
  Check here in demo site: https://imageconverter.webappskit.site/sitemap.xml
• View 4 more replies
• 
  10 months ago
  LittleJohn Author

  I disabled some functionalities in the demo to prevent abuse. All these features are enabled in the purchased script.
• 
  10 months ago
  Ajjuhero Purchased

  If I convert images to PDF, all images must be converted to a single pdf, not each pdf for each image, plz fix this.
• 
  10 months ago
  LittleJohn Author

  I'm working on the final steps for a new rewrite of the script. This problem you mentioned is fixed in the new script, as well as a new design and other extra features
• 
  10 months ago
  Ajjuhero Purchased

  And after update, If i need to upload script again then, we need to do SEO again , our previous ranked pages get affected, this is so frustrated!
• 
  10 months ago
  LittleJohn Author

  In the new update, I added the option to create custom converters from the dashboard. This allows the possibility to create a unique converter combination, but a the same time could not preserve the converters from the old script. But you still can create them if you want.
  Furthermore, I'll include both the old and new converters
• 
  10 months ago
  Ajjuhero Purchased

  The most irritative bug found on this script is that when we change the logo of the site, it doesnot get updated or could never. The logo which we upload at first will remain forever. Fix this !!
• 
  10 months ago
  LittleJohn Author

  Let me check and send you the fix