178 Support questions or comments

• 
  3 weeks ago
  tantienas Purchased

  Hello,
  
  I have tried to install the script. In the first step, the server requirements are all fine and everything meets the requirements. However, in the second step, after I enter the database name, username, etc., I cannot proceed to the next step. When I check the log file, the following error appears:
  
  [2026-02-07 16:02:58] production.ERROR: SQLSTATE[42000]: Syntax error or access violation: 1071 Specified key was too long; max key length is 1000 bytes (Connection: mysql, SQL: create table `password_reset_tokens` (`email` varchar(255) not null, `token` varchar(255) not null, `created_at` timestamp null, primary key (`email`)) default character set utf8mb4 collate 'utf8mb4_unicode_ci'
  
  Can you help me to solve this? Thanks
  
• 
  3 weeks ago
  LittleJohn Author

  Sure. I'm busy now but I'll be free tomorrow and can work on it. I'll send you a message vie Codester

• 
  1 month ago
  intellixis Purchased

  Oops! An Error Occurred
• 
  1 month ago
  LittleJohn Author

  Can you elaborate?
• 
  1 month ago
  intellixis Purchased

  This was sent while trying to install the Image Converter PHP script in my Linux environment.
• 
  1 month ago
  LittleJohn Author

  Hello,
  I need more details. Is this your first install? I assume you are using a VPS since you use linux. Also send me the log file under "laravel/storage/logs"

• 
  1 month ago
  intellixis Purchased

  svg

• 
  1 month ago
  abd3llah Purchased

  There is a strange problem with some converters, for example, the TGA to TIFF converter, where when I upload an image in TAG format, I get the message "Incorrect file format".
• 
  1 month ago
  LittleJohn Author

  some times an image can have the wrong extension. for instance I can add .png to a jpeg image but the image is still jpeg. I just saw you email. send me the image too so i can work on both issues
• 
  1 month ago
  abd3llah Purchased

  I have sent you everything and I hope for a response as soon as possible because the problem is very annoying. I upload the image in the same format that I want to convert from, but I get a message that the file format is not supported??
• 
  1 month ago
  LittleJohn Author

  ok thanks. I'm planning to work on it this evening and tomorrow if needed

• 
  1 month ago
  abd3llah Purchased

  When I try to convert the image to ICO, I get this message: "Something went wrong
  
  File 5958443825673997443 (1).jpg could not be converted to ICO". What is causing this problem?
• View 2 more replies
• 
  1 month ago
  LittleJohn Author

  What is the app url?
• 
  1 month ago
  abd3llah Purchased

  https://imageconverter24.com
• 
  1 month ago
  abd3llah Purchased

  What caused the problem?
• 
  1 month ago
  LittleJohn Author

  Sorry it's a bit late now. I'll work on it tomorrow and send you a message the Codester
• 
  1 month ago
  abd3llah Purchased

  Ok

• 
  2 months ago
  WebVanta Purchased

  Could you please add a few more features?
  
  An option to customize the image dimensions.
  
  An option to set the image file size limit in KB or MB.
• 
  2 months ago
  LittleJohn Author

  Currently I don't have any plans to add new features to the app. I'm busy with other projects but I'll add this to my todo list

• 
  2 months ago
  Marina8 Purchased

  Hello, is the script installation service still available for my server?
• 
  2 months ago
  LittleJohn Author

  The installation service is in the left sidebar. What is you server setup?

• 
  2 months ago
  tamilplay Purchased

  Hi, i forget mail id and password for admin dashboard.How do recover or reset.Please help me
• View 1 more reply
• 
  2 months ago
  LittleJohn Author

  Let me figure it out and get back to you
• 
  2 months ago
  LittleJohn Author

  Try this:
  1. use phpmyadmin to access the app database.
  2. in the users table, you can retrieve the email.
  3. paste the hashed password bellow in the password field and save the change.
  4. now you should be able to login using the email and the new password 123456789
  
  $2y$12$u6Cou8ydoiqxKtUmsl9Hw.NSwDJy83P7IPhuUZ9uRyKwwWVlOom/q
• 
  2 months ago
  tamilplay Purchased

  Thank you admin.Now I changed the password.
• 
  2 months ago
  LittleJohn Author

  You are welcome

• 
  3 months ago
  redne Purchased

  Are there any Black Friday Sales this year?
• View 4 more replies
• 
  3 months ago
  LittleJohn Author

  I don't think that's available on Codester or may be I'm wrong
• 
  3 months ago
  redne Purchased

  Yes, it is currently active and purchased.
• 
  3 months ago
  LittleJohn Author

  I see. That's great
• 
  3 months ago
  redne Purchased

  Why is chmod set to 775 for all directories and 777 for all files? Doesn't this pose a security issue?
• 
  3 months ago
  LittleJohn Author

  what are you takling about?
• 
  3 months ago
  redne Purchased

  https://prnt.sc/tfWVvEvDQqcF
  
  If the upload.zip file is opened on the server, all directories are chmod 775 and all files are chmod 777.
  
  Note: Translate was used for translation.
  
• 
  3 months ago
  LittleJohn Author

  I see. These permissions are set by the server not the script. You should set the appropriate permissions as you see fit

• 
  4 months ago
  nando Purchased

  Had the same issue, after installing got
  Whoops! Something Went Wrong
  Internal Server Error! Please try again later
• 
  4 months ago
  LittleJohn Author

  ok can you send me the log file to [email protected]
• 
  4 months ago
  LittleJohn Author

  I was able to replicate the error on my local machine. I'll work on it now and try to fix it
• 
  4 months ago
  LittleJohn Author

  All the issues have been fixed and the script has been updated