129 Support questions or comments

• 
  Aug 27, 2024
  Picisan

  The developer promised to release it by the end of August. In fact, the developer is unable to release what has been promised by the end of August now. Just hoping for a new release that is not certain. Next month the developer is also not certain to release it. just a false promise. Even though I want to buy it if there is a new release.
• 
  Aug 28, 2024
  devklan Author

  I didn't promise to release by the end of August. I wrote that we plan to release by the end of August, these are different things.

• 
  Aug 13, 2024
  highgrade123

  I want to know how to pay for the scripts

• 
  Aug 5, 2024
  geekcodemonster Purchased

  When I write a story, tags are not added for first time. After the update, only the tags are added to the story. So kindly check and fix it.
• 
  Aug 6, 2024
  devklan Author

  We know that this sometimes happens, in the next update this bug will be fixed.
• 
  Aug 6, 2024
  geekcodemonster Purchased

  Okay

• 
  Aug 2, 2024
  victorrest Purchased

  Optional sidebar on the post page is good idea and would be very helpfully, please consider it in Alma 3. Thanks
• View 1 more reply
• 
  Aug 2, 2024
  devklan Author

  You can send examples, we will see if it is possible to integrate it into the new design.
• 
  Aug 3, 2024
  Brim

  Found this https://github.com/LibArea/libarea
• 
  Aug 3, 2024
  devklan Author

  This is a bad example and design too.
  
  What to do with this emptiness?
  https://prnt.sc/MiGPe0F41hFu
• 
  Aug 3, 2024
  victorrest Purchased

  Your codes and design solutions are very high quality, so I think you can do this better than any example that I can show to you.
  
  But I thinking something similar (simple and optional) sidebar like on this page:
  https://dev.to/middleware/exploit-ep-1-from-prototype-pollution-to-a-100-discount-4p93
  
  By the way, I understand the "optional" sidebar as a right sidebar, that the admin can turn on and off. So (for me) would be more than enough, if the left and right Alma sidebars from the community lists are turnable on the post pages.

• 
  Aug 2, 2024
  Brim

  Hello there~
  Some question about future updates.
  1. Any plans to make optional hide/show sidebar panel when reading post or opening communuty?
  2. Pin "fatured" communites on sidebar (under write post button foe example).
• 
  Aug 2, 2024
  devklan Author

  Hi,
  
  1. No, this is not provided in the new design
  
  2. Yes, we are planning to add such a feature
• 
  Aug 2, 2024
  Brim

  Glad to hear!
  Thank you for answer. Gonna buy it future!

• 
  Aug 1, 2024
  geekcodemonster Purchased

  Hi,
  
  Kindly instruct me, How to use embed in editor js in story write page?
  
  Thanks
• View 10 more replies
• 
  Aug 1, 2024
  devklan Author

  Hello,
  
  Just paste the link into the editor line. At the moment, editor supports - youtube, coub, gfycat, facebook and twitter(X) links.
• 
  Aug 1, 2024
  geekcodemonster Purchased

  Okay thanks. In Profile, Cover image upload and positioning is not working. So kindly check this image https://ibb.co/RPJr481
  
  Thanks
• 
  Aug 1, 2024
  devklan Author

  In the documentation, in the Requirements section check all the necessary PHP functions you have enabled
• 
  Aug 1, 2024
  geekcodemonster Purchased

  Everything done as per requirement. All functions are enabled refer this image
  https://ibb.co/9WCbghM
• 
  Aug 1, 2024
  devklan Author

  Send me a link to your website in a private message, I will check your host, maybe there are problems
• 
  Aug 1, 2024
  geekcodemonster Purchased

  its not yet in production and we are testing it in local environment.
• 
  Aug 1, 2024
  geekcodemonster Purchased

  This error coming from Cropper JS while doing cover image upload and user avatar upload functionality.
• 
  Aug 1, 2024
  devklan Author

  Okay, got it. Is the image displayed after Cropper.js processing and uploading to your server?
• 
  Aug 1, 2024
  geekcodemonster Purchased

  Yes. Positioning cropping area also not working (Unable to move crop rectangle).
• 
  Aug 1, 2024
  geekcodemonster Purchased

  Scrolling also not visible to update the image https://ibb.co/2SBYd5g
• 
  Aug 1, 2024
  devklan Author

  1. Positioning cropping area also not working (Unable to move crop rectangle).
  How come the cropping area positioning doesn't work? I just checked it on the demo and everything works there except for the error message in the console. Please use the latest browser version.
  
  
  2. Scrolling also not visible to update the image
  If you use a display smaller than 800px, of course the scroll will not be displayed. The window has a fixed max height.
• 
  Aug 1, 2024
  geekcodemonster Purchased

  I am using chrome Version 127.0.6533.88 and Dell latitude 7840 laptop. How do we fix these and error(Range error - maximum call stack size exceeded).
• 
  Aug 1, 2024
  devklan Author

  We did not develop cropper.js, we just use this library in the current version of the script. You can look at the demo of Alma, there this error is also present in the console, but this error does not affect the operation of the script or cropping.

• 
  Jul 21, 2024
  eyad1027

  Hello there,
  I have a question please:
  Dose this script works on Shared Hosting???
• View 2 more replies
• 
  Jul 22, 2024
  devklan Author

  Hi, yes, Alma works on shared hosting!
• 
  Jul 22, 2024
  weedy

  Namecheap shared Hosting supported?
• 
  Jul 22, 2024
  devklan Author

  I think yes, considering that Namecheap shared hosting uses cPanel.
• 
  Jul 23, 2024
  weedy

  Yes namecheap use cpanel.
  That means I can easily extract the file, sql and run it directly instead of command code installation?
• 
  Jul 23, 2024
  devklan Author

  What command code installation are you talking about?
  
  Alma has an installer!

• 
  Jun 22, 2024
  Picisan

  Thank you for your reply.
  
  For Chatting/PM support on shared hosting. I have tested it. I have Grupo chat/Chatnet/Wowonder scripts and so on.
  
  OK, regarding the release of version 3.0, hopefully it supports shared hosting, and I will buy it.
• View 3 more replies
• 
  Jun 25, 2024
  weedy

  Do you mean, this script can't work on shared hosting like namecheap?
• 
  Jun 25, 2024
  Picisan

  Whatever the hosting, this script does not support shared hosting in future updates, as stated by the developer.
  
  However, I also don't know whether future updates will support shared hosting or not. You can ask the developer of this script for further information.
• 
  Jun 25, 2024
  devklan Author

  I have a notice for you.
  
  There will be two versions of Alma - regular and extended.
  
  The regular version can be installed on any shared hosting, vps etc.
  
  The extended version is only for VPS/VDS, because the extended version will come with websockets, etc.
• 
  Jun 25, 2024
  Picisan

  Will version 3.0 have a websocket feature for shared hosting?
  
  When is the estimated update to version 3.0?
  
  I can't wait to buy it. If shared hosting works well, I will announce to my community on Telegram, to try and buy your blog script.
• 
  Jun 25, 2024
  devklan Author

  As I wrote above, there will be two versions of Alma 3.
  
  Alma 3 and Alma 3 Pro.
  
  Alma 3 regular version can be installed on any shared hosting, vps etc.
  
  Alma 3 Pro is only for VPS/VDS, because will come with websockets, etc.
  
  There is no exact release date, Alma 3 is still in development.
• 
  Jul 13, 2024
  weedy

  Have you now installed it?

• 
  Jun 22, 2024
  Picisan

  Yes, that's right, but most of the blog and social media platforms on CodeCanyon generally support shared hosting and don't need VPS, etc. I have several items or 15 items that I purchased on codecanyon, all of which support shared hosting.
  
  However, in your script, it is mandatory to have vps etc in the upcoming version 3.0.
  
  But that's okay, that's your right, I'm just giving you advice, if you want to sell well, then apply my previous advice. Because previously, I noticed and read complaints about the Alma script, on other forums, many people complained because the installation system uses the command command and many said there was an error. And not all hosting supports command installation because command installation only supports cloud and VPS hosting or others.
  
  I also see that your sales here / codester are still small or can still be counted on your fingers.
  
  Yes, hopefully lots of people will be interested in your sales. I will still be listening in the next 1 year.
• 
  Jun 22, 2024
  devklan Author

  Once again, shared hosting has limitations! You cannot build a good business on limited hosting. On shared hosting, you will run a regular script, but you are unlikely to run a script with websocket support. Websockets are needed, for example, for a chat - PM.
  
  What does our sales have to do with it? If you need a script, you buy it, the choice is yours, the number of sales has nothing to do with it.
  
  Version 3 hasn't come out yet, and you're worried about our sales. Before release, we will test the script, perhaps some shared hostings will be supported, but it’s too early to talk about it.

• 
  Jun 21, 2024
  Picisan

  I'm interested in your script.
  
  But before I bought your script, I looked at the story "View" system, it can overload the server. This will certainly have an impact on server load, especially for shared hosting. Can you remove this section in a future update?
  
  Then secondly, does it support PHP 8.3?
  
  And does this support if installed on shared hosting on the "Hostinger.com" service?
  
  And when do you plan to update to version 3.0?
  
  Hopefully you understand this question.
  
  Thank You
• View 3 more replies
• 
  Jun 21, 2024
  Picisan

  One more thing, on the Dark Mode button, if you pay attention to this section, it looks like you can't click once, but click twice.
• 
  Jun 21, 2024
  devklan Author

  Current version 2.7 - supports php 8.1 and can be installed on shared hosting like the Hostinger.
  
  Alma 3 will support php 8.2 - 8.3, and will only support Linux VPS/VDS. It will not work on shared hosting.
  
  There is no exact release date yet, it is still in development, but we plan to release it in the summer if everything goes well.
  
  Alma 3 will have a different design and the dark theme switch will work smoother.
• 
  Jun 21, 2024
  Picisan

  Thank you for your quick reply.
  
  Ohh, if you update to version 3.0, then only Linux VPS/VDS is supported?
  
  This of course will reduce sales of your scripts. Why do I say that? because not all site owners or understand about VPS/VDS and Linux. Because most ordinary users only use shared hosting/standard business hosting.
  
  Of course, sales of your script will decrease or not many people will buy your script, because of their limitations and capabilities provided they have to have VPS/VDS hosting and Linux.
  
  As an example, if you look at the recommendations for sales of the Varient script, which is on the Codecanyon Marketplace, the Varient script is widely purchased and supports all servers such as shared hosting etc. This of course sells variable scripts that are widely purchased and sought after, including supporting all servers. (The majority of buyers definitely use shared hosting)
  
  VPS, VDS and Linux are only for people who understand and have quite a large cost.
  
  Most likely, only certain people will buy your script, but not many.
  
  It's best if you think carefully about it first, because if you continue and require buyers to have VPS, VDS and Linux, I think in the future your sales will decrease and decline. If you don't believe it, you can prove it yourself in the next 1 year.
  
  Suggestions and recommendations, prioritize customer/buyer needs.
  
  Thank you.
• 
  Jun 21, 2024
  Picisan

  It's a shame, I had intended to buy your script, but unfortunately, in the upcoming version 3.0, it no longer supports shared hosting. So, I didn't buy your script.
  
  Thank you very much..
• 
  Jun 21, 2024
  devklan Author

  Thank you for your concern about our sales.
  
  Alma 3 hasn't come out yet and you're already drawing conclusions.
  
  But regular shared hosting has limitations, for example, in additional ports for a website, etc.
  
  You don't need to have a good knowledge of Linux to install Alma or any other script. For this, there are control panels, for example CPanel, where everything you need is installed and configured through this panel. You can also use Hostinger Сloud hosting.
  
  Not all scripts on Codecanyon Marketplace can work on shared hostings, check other authors. For example redqteam.
  
  We are adding new technologies to Alma 3, the script will run 5 times faster, and will consume less php memory and processor.
  
  When there is a demo of version 3 then draw your conclusions.
  
  Thanks
• 
  Jun 21, 2024
  victorrest Purchased

  Hi Picisan, VPS is cheaper and more powerful than the most shared hosting. With a good and detailed installation guide will not cause problems to install the script.