18 Support questions or comments

• 
  1 week ago
  NeelWonder Purchased

  Running following command on Cli, I get following error:
  
  php artisan migrate:fresh
  
  SQLSTATE[23000]: Integrity constraint violation: 1452 Cannot add or update a child row: a foreign key constraint fails (`user_dbname`.`prefix_permissions`, CONSTRAINT `prefix_permissions_permission_category_id_foreign` FOREIGN KEY (`permission_category_id`) REFERENCES `prefix_permission_categories` (`id`) ON DELE) (Connection: mysql, SQL: insert into `prefix_permissions` (`name`, `slug`, `permission_category_id`, `updated_at`, `created_at`) values (Dashboard, dashboard, 1, 2024-04-01 00:00:00, 2024-04-01 00:00:00))
• View 11 more replies
• 
  1 week ago
  NeelWonder Purchased

  database/migrations/2022_06_30_114556_add_permissions_details.php:182
• 
  1 week ago
  NeelWonder Purchased

  Because all the permissions are missing, I cannot login in the backend or frontend.
• 
  1 week ago
  codehunger Author

  I don't know how you won't get the documentation file, we also mention the documentation on the listing page
  
  Please follow the below documentation link
  https://code-hunger.gitbook.io/easy-ticket
  
• 
  1 week ago
  NeelWonder Purchased

  Can you give me a fair explaination why you are neglecting my request to provide me one SQL fle?
  
  Your coding has problems. The migrations are not working correct. Data is not getting migrated into the permissions table.
  
  Either give me correct migration php files or give me one SQL file to import.
  
  But you cannot give me a wrong answer by saying that I should read the documentation file. In there, I may be able to read something more. But I cannot obtain the SQL data that I need, which could not be imported through migration.
• 
  1 week ago
  codehunger Author

  hold, do one thing truncate your database, then run PHP artisan migrate --seed
• 
  1 week ago
  NeelWonder Purchased

  You are very unprofessional and irresponsible person.
  
  Your solution is laughable. You have never tried to apply this solution and are dreaming that you are a very nice professional trying to help clients seriously.
  
  PROVIDE ME ONE SQL FILE AND INCLUDE IT IN THE ZIP FILE ON CODESTER!
  
  DO NOT ATTEMPT TO GIVE ME ANY FURTHER ANSWERS OR SLUTIONS!
  
  GIVE ME ONE SQL FILE.
  
  This is not difficult to understand why I am requesting you.
  
  You are too unprofessional.
• 
  1 week ago
  codehunger Author

  Now what could I say, I think you are not interested in reading our documentation, in our documentation, we have briefly given each and everything, and somehow if you are facing issue, we have given the support mail and skype Id,
  
  But you haven't connected via support If you need the SQL then how we can send the SQL here in the chat?
  
  anyways, please share your email id, will share the database there.
  
  Thanks have a nice day.
• 
  1 week ago
  NeelWonder Purchased

  Once again, you are too unprofessional.
  
  I repeat once again:
  
  Add the SQL file in the zip just the same way like how you have added the documentation.html in the Laravel directory.
  
  It is a shame to play such a childish game in public and that too on your sale page of Codester. You are demonstrating your irresponsible behaviour and not even reading my messages carefully.
  
  I have requested you for four times to add one SQL file.
  
  You have converted my request in to a nursery and are not stopping from your stubborn behaviour of forcing every client to give you all their details.
  
  No. I am not interested to give you any of my contact details.
  
  It is your responsibility to add one SQL file in the ZIP file that every client has to download.
  
  Only now I understand thast you are intentionally playing games with me by carefully excluding the SQL file.
  
  ADD THE SQL FILE ON CODESTER AND STOP PLAYING CHILDISH GAMES IN AN UNPROFESSIONAL MANNER!
• 
  1 week ago
  codehunger Author

  Then please wait 48 hours, to accept the file changes from codestor,
• 
  1 week ago
  NeelWonder Purchased

  @codehunger
  
  I do not mind waiting 48 days.
  
  But I mind an unprofessional behaviour by youg coders like you, who merely want to play client-catching games by instrumentalising on something.
  
  You need to learn, my young friend, never ever to play these kind of games with any one. This damages your impression only instead of helping.
  
  More you are friendly and co-operative, better is the image you make.
  
  You could have avioded your client-catching politics in business and spared me with these discussions.
• 
  1 week ago
  codehunger Author

  We really appreciate your patience, and we also love the suggestion provided by you, will keep in my in next releases and we also apologize for the inconvenience caused by our application.
  
  Thanks, Have a great day
• 
  1 week ago
  NeelWonder Purchased

  @codehunger
  
  I just downloaded the zip file after 48 hours. The SQL file is still missiing.
  
  Can you explain this?
• 
  4 days ago
  codehunger Author

  Will already submitted the update 3 or 4 days, back but it's still in the queue, once it is updated, will update you.
• 
  4 days ago
  codehunger Author

  Now you can download the script @NeelWonder

• 
  2 weeks ago
  NeelWonder Purchased

  Hi,
  
  1)
  After purchase I tried to setup but it did not work because you have created a setup routine that can help buyers having shared hosting. In my case, I have the setup on a VPS. This created all kinds of nightmares.
  
  Can you please add one SQL file in the original data and make it available on Codester instead of offering clients to provide their email addresses?
  
  2)
  In the last half a year, there are no new features added to the project.
  Are you planning to develop this project and add more features at all?
  
  3)
  Now the Laravel 11 is on the way. Are you planning to update the framework to version 11?
• View 1 more reply
• 
  1 week ago
  NeelWonder Purchased

  4)
  You mentioned in earlier comments there is a documentation file. I do not see this in the zip file I have downloaded.
  Can you please update both in the download file?
• 
  1 week ago
  codehunger Author

  Yes will update the project to laravel 11 and this project will get continuos feature update this year
• 
  1 week ago
  codehunger Author

  I have just downloaded the uploaded documentation file is available under DOCUMENTATION FOLDER, PLEASE CHECK
• 
  1 week ago
  NeelWonder Purchased

  @codehunger
  
  "But you haven't connected via support If you need the SQL then how we can send the SQL here in the chat?"
  
  Why did you not include one SQL file in the original zip file on Codester? You intentionally want every client to beg for this little thing!
  
  Shame on you for not including one SQL file on Codester.
  
  ADD IT NOW!

• 
  5 months ago
  Sidd8182 Purchased

  HI,
  I am waiting for your reply. I didn't get any reply from your side. I raised the query. My setup not completed due to DB error. Please give me a setup to complete this process.
  
• 
  5 months ago
  codehunger Author

  Hello @sidd8182 we already told you to share your email id, but i think due to security policy from codester your comment has been removed.
  
  anyways please check our documentation, we have given the support option there via skype and email.
  
  so please collect our email from our documentation and mail us , or you can also ping us on skype.
  
  thanks

• 
  5 months ago
  Sidd8182 Purchased

  Hi, Yesterday I have purchase it.
  I trying to install on my server.
  Once I entered the DB crendential and create admin user password.
  After some I Hit the URL it starts from the beginning setup
  Why it Happend
  
• 
  5 months ago
  codehunger Author

  Hello really sorry for the inconvenience caused with our software, please share your email, will send you already setup database.

• 
  8 months ago
  iPRVerma

  Willing to purchase this script. The demo is not working. Please share the idea about your SaaS. What will be included? Can I go with the regular license or do I need an extended one? As of now, I want to test it but I am unable to continue because you forgot to renew your domain or its service with Hostinger. Please fix it AsAP.
  
  Thanks
• View 3 more replies
• 
  8 months ago
  iPRVerma

  Also, will your SaaS version be compatible only with VPS or it can be installed in a shared hosting?
• 
  8 months ago
  codehunger Author

  Thanks for showing interest in our product, you will able to see the demo by tomorrow,
  Right now our system is not saas but we will add this in our next release.
  
  Please purchase the extended version, If you wants to use all features
  
  Thanks
• 
  8 months ago
  iPRVerma

  Also, will your SaaS version be compatible only with VPS or it can be installed in a shared hosting?
  
• 
  8 months ago
  codehunger Author

  It can be installed in shared hosting as well
• 
  8 months ago
  iPRVerma

  Thanks but the demo is still not working.
• 
  8 months ago
  codehunger Author

  Hello, iprverma the demo is now working, sorry for delay..
  Thanks

• 
  8 months ago
  HelloRam Purchased

  I have not used Easy ticket yet in any project because I am waiting for the SAAS version believing your words. I bought extended script because I wanted to keep my words of supporting you. Thats the same situation with HR system too. Please DM me here because I have some modules to suggest.

• 
  8 months ago
  codehunger Author

  Hello everyone, those who have purchased our item and waiting for the saas version, I really appreciate your patience, right now our team is working on our HRM script update as well as we are on our ticket system update as well,
  
  We are adding some cool features to our ticket system application so that it will be easily integrated with all available open source application, whether it is developed with laravel or not.
  
  thanks for understanding us.
• 
  8 months ago
  HelloRam Purchased

  When you say cool features, I think it will be enhancing the output of the easy ticket. Can you please outline the features you are integrating in to Easy ticket as well as HR system?

• 
  9 months ago
  HelloRam Purchased

  I already bought an extended license from you believing your promise of SAAS. When you update saas here, please drop a DM here. Thanks
• 
  9 months ago
  codehunger Author

  We are trying our best to make our application SAAS compatible ASAP, thanks for your patience and for believing in us.
• 
  9 months ago
  HelloRam Purchased

  also update the HR SCRIPT
• 
  9 months ago
  NeelWonder Purchased

  I am also waiting for Saas feature sine months.

• 
  9 months ago
  OULAI

  hello
• View 3 more replies
• 
  9 months ago
  codehunger Author

  Hy OULAI, You can connect with on Skype, username - codehunger pvt ltd, for faster replies to your queries.
• 
  9 months ago
  OULAI

  You can integrate our API for updating https://docs.awdpay.com/
• 
  9 months ago
  codehunger Author

  Didn't understood, You wants we integrate your API with our project.
• 
  9 months ago
  OULAI

  We would like you to integrate our API in your future update on SAAS as a means of payment https://docs.awdpay.com/
• 
  9 months ago
  codehunger Author

  Thanks for your suggestion, will think about it.
• 
  9 months ago
  OULAI

  OKAY THANK

• 
  9 months ago
  HelloRam Purchased

  Any update on SAAS? Waiting..
• 
  9 months ago
  codehunger Author

  Yes we are working, on it, please share your email contact so that we can contact you, once the SAAS version is built