87 Support questions or comments

• 
  May 14, 2024
  aifan Purchased

  Hi, just bought this product via PayPal, money gone but nothing got!
  Can you, please, fix this?
• 
  May 14, 2024
  premiumsales Author

  Hi, have you checked in https://www.codester.com/orders/ section? if it is not there submit a ticket at https://support.codester.com/hc/en-us/requests/new. You will be assisted in a few.
• 
  May 17, 2024
  aifan Purchased

  Thank you - fixed!

• 
  May 9, 2024
  balawi20

  I will buy extended license , Before that, I would like to know can be modified or is it encrypted?
• View 4 more replies
• 
  May 9, 2024
  premiumsales Author

  There is no any encryption in the code. It's well intended and easy to read
• 
  May 11, 2024
  balawi20

  Can you customized it ? i need integrate a new payment gateway and change front end to RTL , remove/add some features
• 
  May 11, 2024
  premiumsales Author

  Which payment gateway?
  Remove/add what features?
• 
  May 11, 2024
  balawi20

  Tap Payments
  
  i want it to be like chatbase.com
  Remove all features which is not related to the chat widgets
• 
  May 11, 2024
  premiumsales Author

  I will add Tap and also provide ability to enable/disable existing features in the next update
• 
  May 12, 2024
  balawi20

  Thank you , Does it support RTL or you planning to add it in the next update?
• 
  May 16, 2024
  premiumsales Author

  Hello @Balawi20,
  RTL is not supported currently.
  Tap payment gateway now integrated

• 
  May 1, 2024
  amazon

  can it train on youtube video ?
• 
  May 2, 2024
  premiumsales Author

  No Openai API cannot train on youtube videos. Unless we use an extra external API for that

• 
  May 1, 2024
  amazon

  how much cost to change ui.ux like chatbase.co ?
• 
  May 2, 2024
  FrederickStaff

  Please don't trade outside the marketplace!

• 
  Apr 24, 2024
  masterall Purchased

  Hello! Will it be possible to change the location of the chat on the site, for example on the right or left? Or how to do it now, while you add this function to the site...Thank you)
• View 1 more reply
• 
  Apr 25, 2024
  premiumsales Author

  Hello, It is a bit complex so let me add that option under chat settings in the next update. It will be easier for you to change from there instead of in the code
• 
  Apr 25, 2024
  masterall Purchased

  Thanks you
• 
  Apr 30, 2024
  premiumsales Author

  Hello, Widget positioning now available in version 1.7
• 
  Apr 30, 2024
  masterall Purchased

  Thank you for your work!

• 
  Apr 22, 2024
  bubitron Purchased

  Hi, I have sent you an email due to installation problems. Please check it.Thank you
• 
  Apr 22, 2024
  premiumsales Author

  Hi, I have replied. Thanks

• 
  Apr 21, 2024
  virtualverse

  Hi, Can you add payment methods named PayTR or iyzico?
• View 1 more reply
• 
  Apr 22, 2024
  premiumsales Author

  Hi, this will be considered in the coming updates
• 
  Apr 30, 2024
  premiumsales Author

  Hello, PayTR or iyzico are now integrated
• 
  Apr 30, 2024
  virtualverse

  Thats great. Thanks for the quick feedback. I will buy.
• 
  Apr 30, 2024
  premiumsales Author

  Thank you

• 
  Apr 9, 2024
  masterall Purchased

  I advise you the author of this script as a person with extensive experience and patience for work and the customer!
• 
  Apr 9, 2024
  premiumsales Author

  Thanks @masterall. Am humbled

• 
  Apr 2, 2024
  masterall Purchased

  Hello! In which line and file can I change the intro
  uploads to my brand logo? Thank you! https://prnt.sc/8mxcSq_RdfgU
• 
  Apr 3, 2024
  premiumsales Author

  This needs some kind of programming. I will DM you a guide on the affected lines

• 
  Apr 2, 2024
  sakima

  1) Has Japanese been added?
  2) Can I learn AI using links or PDFs?
• View 7 more replies
• 
  Apr 4, 2024
  premiumsales Author

  Hello,
  We have added Japanese language in the recent update.
  Currently you cannot train a model with links or PDFs but can use them chatting on the widget.
• 
  Apr 4, 2024
  sakima

  When do you plan to implement ai learning with links and pdf files?
• 
  Apr 14, 2024
  sakima

  sorry?
• 
  Apr 14, 2024
  premiumsales Author

  This coming week I will implement document training. For llinks might be by end of month
• 
  Apr 19, 2024
  premiumsales Author

  Hello, PDFs and links now available.
• 
  Apr 19, 2024
  sakima

  The icon appeared after embedding to another site, the chatbot is not working. What should I do?
  *I have already added the openapi key from the admin account.
• 
  Apr 19, 2024
  sakima

  Can the URL provide training for a specific site? I would like to try the demo but it does not work.
• 
  Apr 20, 2024
  premiumsales Author

  What website have you embedded the chatbot? Message me the url privately
• 
  Apr 20, 2024
  premiumsales Author

  Yes you can train from any website
• 
  Apr 21, 2024
  sakima

  I have sent you a message. Please check it.