56 Support questions or comments

• 
  Jan 25, 2021
  Andleven

  How can I get a request for a link?
• 
  Feb 12, 2021
  WpEliteMedia Author

  Hi,
  Sorry, I couldn't understand your question.

• 
  Jun 23, 2020
  kaisan Purchased

  Hello,
  my website is not working with youtube
  before it was normal, I think maybe it was blocked by youtube, I used a proxy but it didn't work, can you recommend me which proxy works well with youtube?
  Thanks
• 
  Jun 24, 2020
  WpEliteMedia Author

  Hi,
  You can use any working proxy. It would work as long as you implement it correctly.
  Thanks!

• 
  Mar 8, 2020
  yorg

  What kind of mistakes? There is no video thumbnail and no video title! https://ibb.co/YQF9fZb
• View 2 more replies
• 
  Mar 9, 2020
  WpEliteMedia Author

  Hi,
  Can you send that video URI?
  Thanks!
• 
  Mar 11, 2020
  yorg

  This is any video so it gives an error https://www.facebook.com/100014440235265/videos/779542379203763/
• 
  Mar 13, 2020
  WpEliteMedia Author

  Hi,
  Thanks for reporting, i'll make sure to fix them in next update
• 
  Mar 16, 2020
  yorg

  And when will this update be released?
• 
  Apr 24, 2020
  Ralf4

  Hi, the YouTube converter isn't working on my website. Could you take a look and see what's wrong? Is it because it hasn't been updated for a while? The URL is: https://snelheidinternet.nl/youtube-converter/
  
  Thanks in advance!

• 
  Feb 13, 2020
  sawontech Purchased

  youtub download show : Failed to get links, please try again.
  why ?
  https://www.youtubemp4converter.com/
  
  First time work but 2nd time did not work.
  
• 
  Feb 14, 2020
  WpEliteMedia Author

  Hi,
  Replied, please check inbox.
  Thanks!

• 
  Jan 21, 2020
  WpEliteMedia Author

  The latest update 4.1 is published and live
  All issues have been fixed.
• 
  Feb 10, 2020
  Rohit3 Purchased

  some facebook video are unable to download like this : https://www.facebook.com/107967003919206/videos/488270741871011/
• 
  Feb 13, 2020
  WpEliteMedia Author

  Thanks for reporting, I'll try to improve it.

• 
  Jan 12, 2020
  Shaky08

  hi bro,when iam checking live preview its youtube links are not working,not fetching any video
• 
  Jan 21, 2020
  WpEliteMedia Author

  Hi,
  The update is rolled out. Live preview is now working.
  Thanks!

• 
  Jan 9, 2020
  vwebtech Purchased

  Any Update ? As youtube changs its streams none of version is working right now.
  
• View 2 more replies
• 
  Jan 11, 2020
  WpEliteMedia Author

  Hi,
  The update will roll out very soon, Thanks!
• 
  Jan 21, 2020
  WpEliteMedia Author

  Hi,
  The update is rolled out
  Thanks!
• 
  Jan 23, 2020
  vwebtech Purchased

  Hi, thanks , i appreciate that.
  But now days google is blocking the server IP so the script will work only few times on new IP.
• 
  Jan 23, 2020
  WpEliteMedia Author

  Hi, You can set multiple proxies to avoid any blocking issue.
• 
  Feb 10, 2020
  vwebtech Purchased

  Ok, but can you explain how to get and use it ?
  Nothing in documentations

• 
  Oct 17, 2019
  Nouroze Purchased

  Youtube downloading is not working on my site. Can you please tell me why ?
  
  Please provide me your no if possible.
  
  https://fbytdownloader.com
• 
  Oct 18, 2019
  WpEliteMedia Author

  Hi,
  I replied you, please check your inbox.

• 
  Sep 4, 2019
  WpEliteMedia Author

  The latest update 4.0 is published and live.
  Get the update now!
• 
  Oct 3, 2019
  Rohit3 Purchased

  Well thanks but the problem is we can't download video from mobile try to download with this URL : https://m.facebook.com/watch/?v=525597911604315&_rdr
  
  please fix and let me know when you will fix it
• 
  Oct 4, 2019
  WpEliteMedia Author

  Hi,
  Sure, I'll update it in next update.
  Thanks!

• 
  Apr 20, 2019
  markel

  Tell me how often you have to fix the problem of downloading from YouTube? and how often do you follow this?
• 
  Apr 22, 2019
  WpEliteMedia Author

  Hi,
  I fix it when the download engine gets old or someone reports it.