Online Complaint Management System is a Web based project developed in PHP/MySQL which used to manage Customer’s complain Online. User can login, and Create complain, view complain details and track the status of its complain. It has one Admin module where Admin can login and View all complaint details, assign the complain to specific staff to work and check the status of Assigned Complain. Admin can Create/ Update or Delete staff details, View reports based on Prebuild Criterias.
Staffs can also and check all complain assigned to it, work on complain and Update the status of complain. Once Completed Staff can Close the complain, and Customer can view the complain status, Staff comments.
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An extended license allows an item to be used in unlimited projects for either personal or commercial use. The item cannot be offered for resale "as-is". It is allowed to distribute/sublicense the source files as part of a larger project.