126 Support questions or comments

• 
  May 21, 2020
  AcvilaSoft Purchased

  Hi,
  
  I just reinstalled the script and i have some difficulties:
  1. With deleting stuff. For example i try to delete contacts, lists and nothing happening.
  2. I imported a list of subscribers and only few gt imported and it took like 2-3 minutes per subscriber to get imported.
  How can i fix this?
  
  Thank You.
• 
  May 21, 2020
  premiersol Author

  This should not be work like that, can you please make sure you are using the latest version of MailCarry,
  You can also add us on Skype for futher discussion:
  Skype: [email protected]
• 
  May 21, 2020
  premiersol Author

  There was an import issue, and we have fixed. hopeful now the import will work fine!

• 
  May 18, 2020
  pujy86 Purchased

  How to overcome 500
  Whoops, something went wrong on our servers. This happens when logging in to the admin area
• 
  May 18, 2020
  premiersol Author

  You can check the log /storage/logs/laravel.log
  or can add us on Skype: [email protected]

• 
  May 7, 2020
  Oyeniran

  Hello Dear =, this application is just for a single company business... Admin cannot charge users?
  
• 
  May 7, 2020
  premiersol Author

  You can create multiple clients and can charge to your clients, outside this application. MailCarry has not any payment gateway integration, but you can restrict your clients to add "Recipient" or sending etc.
• 
  Jul 30, 2020
  Tmoz

  Hi , Pre sales Q can I run the script as saas?
• 
  Jul 30, 2020
  premiersol Author

  Yes, there is a client as well along with staff users. Can assign the package and roles to that client: further detail
  https://demo.mailcarry.com/clients
  

• 
  Apr 25, 2020
  honour6

  is it possible to assign a particular number of emails per month to users and for each user to have their own mailing list that only the user and admin can view.
• 
  Apr 25, 2020
  premiersol Author

  We have recently launched a Client Management Module you can assign a limit to sending server or a scheduled campaign etc.
  Visit the given link to see how "Client Management" is working:
  https://test.mailcarry.com

• 
  Feb 26, 2020
  xshadow Purchased

  Hello, can you provide Skype or your email.
  
  Kind regards
• 
  Feb 26, 2020
  premiersol Author

  [email protected]
  
  both email and skype have the same id.

• 
  Feb 23, 2020
  AcvilaSoft Purchased

  Hi,
  I tried to install de script but i have the same error as others "No query results for model [App \ Models \ User] 1"
  Is any possibility to install and use the script with my MySQL 5.3.3? At The moment is not possible to update to 5.7.
  Thanks.
• 
  Feb 23, 2020
  premiersol Author

  The MailCarry has the latest JSON datatype, so MySQL 5.7 is recommended. The update to work with MySQL < 5.7 would be available in couple of days.
• 
  Feb 23, 2020
  AcvilaSoft Purchased

  i will wait for the new update then. thanks.
• 
  Feb 23, 2020
  premiersol Author

  Thank you for your patience.

• 
  Feb 21, 2020
  meusite Purchased

  Please help I am in error-No query results for model [App \ Models \ User] 1
• 
  Feb 21, 2020
  premiersol Author

  Can you please make sure you are using MySQL >= 5.7.8
  Maybe this will helps you: https://community.mailcarry.com/viewtopic.php?id=32
• 
  Feb 21, 2020
  meusite Purchased

  Which web hosting works
• 
  Feb 22, 2020
  premiersol Author

  A VPS is recommended, no matter how it is small and can be buy from Digital Ocean, Linode etc.

• 
  Jan 6, 2020
  soomrojb Purchased

  I am trying to install the app however seems like it's redirecting back to /install/ path again while showing 404 error and apache2 logs doesn't show anything useful.
  
  Here are quick logs:
  
  script '/var/www/html/install/install.php' not found or unable to stat, referer: http://abc.com/install/
• 
  Jan 7, 2020
  premiersol Author

  can you make sure you have mode_rewrite enable on the server
  may be this will helps you: https://community.mailcarry.com/viewtopic.php?id=22

• 
  Dec 24, 2019
  nguyendongdotvn Purchased

  Hi team
  
  Could I ask if the suppression list can use the domain? (ex: @ abc.com)
  
  Best Regards,
• 
  Dec 24, 2019
  premiersol Author

  Please update your MailCarry copy and then you will be able to add the domain as well for suppression like @abc.com

• 
  Dec 24, 2019
  mreal Purchased

  Hi.
  
  I wrote you on Skype
  
  Regards
• 
  Dec 24, 2019
  premiersol Author

  Replied!