103 Support questions or comments

• 
  Jun 23, 2024
  wadevopsmaster Purchased

  Could you tell me why the purchase code is not working?
• 
  Jun 29, 2024
  mrmed Author

  Hello Mr. wadevopsmaster,
  
  No one on Codester store uses Codester purchase code, it just a an dummy ID without any API to support it.
  
  To get your license/purchase code, just contact us via the support email.
  
  Note: For the seek of security of client sensitive data, this section is not meant for support, use our support email instead.
  
  Thanks.

• 
  Jun 7, 2024
  truexpert

  You have not mentioned what api do use?
  And is it free? And what limitations?
  And what requirement need for server?
• 
  Jun 7, 2024
  mrmed Author

  Please read the description as well as the FAQ.

• 
  Jun 7, 2024
  kumel69 Purchased

  Hi! I am trying to install the script and after entering the database details, the user and password, it tells me: ERROR 500.
• 
  Jun 7, 2024
  kumel69 Purchased

  setting the php version works: php 8.3
• 
  Jun 7, 2024
  mrmed Author

  Hello Mr. kumel69
  
  No worries, just contact us via the support email.

• 
  Jun 6, 2024
  toolsfobia

  Please, i chekced the demo and couldn't find it compititive at all. Lot of ai tools in the market are providing better features than this.
  consider adding these features then Only it Will worth buying.
  1. It should be showing document reader and the chat area side by side. Like humata AI or chatdoc.com
  2. As soon as the document is uploaded the tool should summarize it and generate important, ready to ask questions from the doc.
  3. If there is something related to doc which needs to be checked on internet, the tool should have real time web access inside chat itself, so that the tool can scrap the information.
  4. And please implement document upload via link too.
  
  The day these things are implemented it can compete in the real world And same day i am gonna buy it.
  
  Looking forward to incorporate these features
  
  Thanks and Regards,
  
• View 2 more replies
• 
  Jun 7, 2024
  mrmed Author

  Hello Mr. toolsfobia,
  
  Thank you for sharing your suggestions, we really are going to take it into consideration for future updates. However, currently we are on a tight schedule, and implementing those features will take time, and by selling the platform with only $29 (the store takes 30% of it + transaction fees) which left us only with about $15, which it's like collecting donations, and that is not sufficient to cover even the expenses.
  
  You could help us improve the ChatPDF platform by sharing it online, and telling your friends about it.
  
  Thank you Mr. toolsfobia and have a nice day.
• 
  Jun 8, 2024
  toolsfobia

  Hi Dev,
  You are right that most of the part of earnings are taken by these platforms like codester, codecanyon.
  And I am a blogger, have a growing AI niche Blog. I can share your script on my platform for No cost to you (it's my work😊) .
  
  And you should defenitely sell it on your own website and promote creating youtube videos and shorts. These platforms won't let you earn more than themselves until you set a high price (but then no one is gonna buy).
  
  And regarding script, i am planning to buy it but will require these features in coming updates.
  
  Regards,
• 
  Jun 8, 2024
  mrmed Author

  Hello Mr. toolsfobia.
  
  Informing and sharing the ChatPDF platform with your audience is really appreciated, and it will definitely help us implement new features and improve the platform for the best.
  
  It worth noting that currently we are on a tight schedule. However, we will start implementing your suggestions first, and going to be released gradually over time in future updates.
  
  Thank you Mr. toolsfobia. and have an awesome day.
• 
  Jun 29, 2024
  toolsfobia

  hi, any plans to update the script with new features we discussed??
  
• 
  Jun 29, 2024
  mrmed Author

  No worries, we will inform you as soon as any of the features get implemented in the update.

• 
  Jun 5, 2024
  Angel44

  Hey, its possible to translate the answers to another languaje?
  
• 
  Jun 5, 2024
  mrmed Author

  You can ask the Chatbot at first to reply only with your desired language.

• 
  Jun 4, 2024
  LiaqatProductions

  hi buddy i wana buy is there any option to add lifetime plans means we add liftime plans which are private and we can add them to users which renew credit on monthly basis
• 
  Jun 5, 2024
  mrmed Author

  Hello Mr. LiaqatProductions,
  
  For the time being, the ChatPDF platform doesn't support lifetime or private plans.

• 
  Jun 2, 2024
  truexpert

  I am interested to buy.
  
  I have tested it works but uploaded documents preview not display.
  
  Could you modify it for view the document in parallel side view (left side)? Adjust sidebar menu in expandable nature.
  
  And in plan setting max text/words used to allow for any plan how to config it?
  
  I will buy today If you could do it for me?
• View 1 more reply
• 
  Jun 2, 2024
  truexpert

  And in document view text should be allow to select and quote to query for chat.
• 
  Jun 3, 2024
  mrmed Author

  Hello Mr. truexpert,
  
  Currently, the plans are limited by number of questions as well as the number of documents.
  
  The ChatPDF platform is improving overtime. however, we can not guarantee what you have suggested.
  
  Thanks.
• 
  Jun 3, 2024
  truexpert

  I need to display document preview in parallel side view (left side) with quotable options with chat.
  
  I want to know if this is your project I mean you have developed it?
• 
  Jun 7, 2024
  mrmed Author

  Of course it's our project, we built the ChatPDF platform with security and scalability in mind.

• 
  May 29, 2024
  ketnoi24

  Questions before purchasing
  1.Can a regular license use Saas, or in other words, can I sell services to users and charge them with a regular license?
  2. When will the bank transfer payment portal be launched?
  
  Thanks

• 
  May 27, 2024
  slimaidi Purchased

  Hello, any updates in the pipeline
  need more features to be competitive in market.
  Please more features/plugins, and will be more than happy to buy them
  
  Thank you
• 
  May 27, 2024
  mrmed Author

  Hello Mr. slimaidi,
  
  if you have any suggestions that could improve the platform, we will be glad to be informed via the support email.

• 
  May 24, 2024
  mizaelxavier10

  Hello, I live in Brazil and here most people use a payment method called PIX, I would like to know if there is a way to add an integration with a payment gateway that accepts payments via PIX? I'm just waiting for this information to make the purchase.
• 
  May 24, 2024
  mrmed Author

  Hello Mr. mizaelxavier10,
  
  For the time being, the ChatPDF platform supports PayPal and Stripe, but we are not sure if this PIX is supported by those two payment gateways.
  
  Thanks.
• 
  May 24, 2024
  mizaelxavier10

  I know PayPal and Stripe and they do not accept payments via PIX. I am sending you a link to the documentation of a Brazilian platform that accepts this type of payment. If you want, I can even pay an extra amount for you to include this option.
  
  API Asaas: https://docs.asaas.com/reference/about-this-doc
• 
  May 25, 2024
  mrmed Author

  Hello Mr. mizaelxavier10,
  
  For the time being, we are unable to implement any other payment method, unless it was requested by the majority of our clients. I hope you understand our decision.
  
  Have a nice day Mr. mizaelxavier10.